Trusted Agent profile · Westminster
★★★★★
2,022 reviews across 2 platforms
136 Baker Street, London, W1U 6UD, Westminster, W1U 6UD
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 136 Baker Street, is rated 4.4 out of 5 across 2,022 reviews on two platforms, including 253 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent estate agents
Laura at KFH was wonderful throughout my first hole purchase. She was helpful and supportive and offered useful advice. She communicated with me brilliantly and left me in the loop the whole time. A wonderful first purchase experience, thank you!
5/5
TrustpilotExcellent experience in mortgage application
Sawan, Sharon and Ravi are knowledgeable, professional and efficient. Our case is a bit complicated and Sawan has offered many valuable advices to us. They are very helpful throughout the whole mortgage application process and have made the presumably complicated process a breeze.
1/5
TrustpilotAre you sure that the owner of your…
Are you sure that the owner of your vehicle (GJ21 UMR) on 20/09/2024 at 09:32 in the morning has a driving license? She's a monster in traffic. You want to sell people houses and take their lives?
5/5
TrustpilotBig thanks to Alistair and the team
Big thanks to Alistair and the team at the Fulham branch.
5/5
TrustpilotLily Elvery - Excellent Leggings Negotiator
Lily Elvery, has been exceptional in our experience with KFH, everything has run smoothly, she is very professional but with a lovely warm touch. Can’t thank her enough for assisting us with our rental
4/5
TrustpilotVery organised!
Very knowledgeable team and professional. Being on a chain is painful and the whole process is horrible but I am grateful for the support we received from Ross and Charlie.Very grateful for your support.
5/5
TrustpilotFinn and David were really helpful and…
Finn and David were really helpful and communicated well.
2/5
TrustpilotMisinformed about the noise in the…
Misinformed about the noise in the property we moved into. Estate agent and Landlady both said how "quiet" the property was. They knew it would be a deal breaker and they kept their mouths shut at best... Watch out for these guys. Most of their positive reviews come from home owners who have sold their property through them, not renters.
5/5
TrustpilotKFH and Sarah Thomas were excellent
KFH and Sarah Thomas were excellent - highly recommended.
5/5
TrustpilotVery efficient
Very efficient. Great service.
5/5
TrustpilotGreat service all round
Great service all round - Tiffany was brilliant and found tenants super quickly.
5/5
TrustpilotKFH North Finchley team delivered end…
KFH North Finchley team delivered end to end service . Dillion from Rentals and Stuart/Hannah helped every step of the way with sale of our beloved house. They made themselves available whenever we need them. I am greatful for their service.
5/5
TrustpilotEuan was fantastic
Euan was fantastic. Any issue, he was always really happy to help.
5/5
TrustpilotReliable and trust worthy professional service
Honesty, customer care, prompt and professional approach to remit their responsibility. Well organised and trust worthy. I have been enjoying their expert services for the many years and expect to do so inthe coming years.
5/5
TrustpilotTenancy renewal
This was a tenancy extension and it was handled efficiently though of course less work for KFH for the same fee. Might be worth considering reduced fee rate for renewals. However, we have worked with KFH for several years as landlords and have valued the professionalism and efficiency of the service we have received.
1/5
Trustpilot72 viewings shop record
72 viewings shop record. No phone call from shop manager at any point through the 12month nightmare. Continuous viewings being taken my trainee agent. 40 grand less than they told me they could sell it for. Overall absolute s**t show
5/5
TrustpilotProfessional team
The team at Raynes Park is very professional and responsive.
5/5
TrustpilotMy recent viewing experience with KFH
Thank you for Putney Hill Branch’s Diogo’s excellent customer service and friendliness. The viewing experience this time with him changed my impression of letting agents in general. Brilliant! Please keep up the good work!
5/5
GoogleI’m so happy with the service from KFH especially with the agent who helped me! I was scared of searching for properties as I didn’t know the process, what to look for, to ensure I’m getting what I will pay for. I would really recommend KFH to anyone especially first time renters who are interested in searching to find a home or just to understand the process and getting comfortable. Personally I would go to Jack Eugenio as he was the agent that really helped uncomplicate things for me. It’s really nice that they speak to you with confidence and clarity as other people I’ve spoken to in the past would make me confused when I left.
5/5
TrustpilotEverything was dealt with quickly
Everything was dealt with quickly, lovely staff (Hari and Laura).Thank you
1/5
TrustpilotTenants beware - very little help when things go wrong
Front office rental agents - 9/10Property management team - 1/10Renewals team - 1/10Management -1/10 Great for international landlords who want to maximise the return from tenants, but terrible for tenants who need KFH’s assistance to get anything resolved. The industry needs to be better regulated and property management teams need to understand their responsibilities and show more urgency.
5/5
TrustpilotI have no hesitation to say KFH have…
I have no hesitation to say KFH have been consistently good and reliable throughout my property search and purchase process.Laura gets 5* for helping complete the whole process in record time.
5/5
TrustpilotWorld class service from Stephen
From start to finish Stephen at KFH was world class in terms of fantastic advice and striking the right balance between urgent and informative without being pushy. He has also been able to provide brilliant referrals to supporting businesses such as our solicitor which has made the whole experience much smoother. Would highly recommend. From Rory and Esther.
5/5
Trustpilot5 Stars for Acton sales team
What a great sales team at the Acton branch of KFH. I had to sell up at a tricky time - thanks for the mortgage meltdown Liz and Kwazi - and the sales guys performed with aplomb. They were upbeat, determined and full of good sense in their sales strategy. Five stars well-deserved!
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