Trusted Agent profile · Westminster
★★★★★
2,020 reviews across 2 platforms
136 Baker Street, London, W1U 6UD, Westminster, W1U 6UD
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Westminster, at 136 Baker Street, is rated 4.4 out of 5 across 2,020 reviews on two platforms, including 253 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotGood experience of buying a property
We bought our property through the Streatham branch of KFH and the process and experience was very smooth from day one. Callum was polite and responsive throughout and very easy to deal with. All other members of the team we came into contact with were also lovely. Thank you to the whole team!
5/5
TrustpilotDimitri at KFH Wimbledon branch helped…
Dimitri at KFH Wimbledon branch helped me with my property search. He was knowledgeable, personable, kind and understanding. I highly recommend Dimitri to anyone looking for properties
5/5
TrustpilotKFH Abbeville Clapham were amazing
KFH Abbeville Clapham were amazing. We came back to them after another agent messed us around to sell our house.Max had a buyer lined up already and we had a better offer in days. Super proactive. From offer to completion the team were fantastic. Highly recommend to sell your next property.
1/5
GoogleTerrible agency (especially the St John’s Wood branch). They were in charge of finding new tenants for my fantastic landlord, and all they did was to leave the flat open while I wasn’t there multiple times following visits, breaking windows and leaving them open, and leaving the light on for WEEKS while I was absent. They will refuse to take responsibility and ignore all texts and calls, even after admitting they were at fault. The team is rude and their customer service horrible. Don’t recommend at all. Landlords beware: they took more than 4 months to find a new tenant and they will treat your flats poorly (I’m glad I had cameras and texts to prove everything to my landlord).
5/5
TrustpilotLeigh and Joel were absolutely…
Leigh and Joel were absolutely fabulous. A stress free house sale experience from the Balham office. Efficient, friendly and professional, I can't recommend them highly enough.
5/5
TrustpilotGrace Kossi-Lessa
Grace Kossi-Lessa Grace was very patient and very professional. Thank you for making her debut so smoothly. Thank you for being in this process, Your support and informationGod bless you
5/5
TrustpilotIsabelle at your Balham office was most…
Isabelle at your Balham office was most efficient and made the whole flat purchase smooth. There were the usual hiccups which she handled and resolved immediately. I would recommend anyone to her.
5/5
TrustpilotEfficient and proactive
Laura and the team at KFH were most efficient dealing with a long and complicated house purchase. They kept me informed of the process at all stages and were very proactive and helpful.
5/5
TrustpilotI walked in to speak with someone in…
I walked in to speak with someone in Lettings at KFH Queen’s Park and Tamanna was more than helpful, I was very impressed with her knowledge in both the rental market and the area considering being so new to the industry. We need more agents like this!
5/5
TrustpilotSpecial shoutout to Kevin and Isabelle!
Shoutout to Kevin and Isabelle for being professional, friendly, attentive and proactive. They ensured that the process ran smoothly from start to finish. I will definitely be using Kevin again for my next property remortgage/purchase.
5/5
TrustpilotRemortgage help
Sawan and Sharon were excellent and went the extra mile in trying to get my remortgage over the line. Incredibly helpful and responsive and made sure I had everything in order. Thanks again to you both!
1/5
TrustpilotIf I could give no stars I would
If I could give no stars I would. The rent is consistently paid late with some months missing. Kelly Mckvoy is ok with this and is not willing to do anything about it. Aprils rent being paid in may is not acceptable and causing cash flow problems but no one seems to care
5/5
TrustpilotSolid advice
Had the good fortune of dealing with Cleo McKay, who was thorough in her advice regarding the complexities of being a landlord, offering solid advice without the waffle. I’ve yet to meet anyone in the industry as clued up and genuine in her field.
5/5
TrustpilotThe whole team at Chiswick were…
The whole team at Chiswick were excellent to deal with and brought a slightly complicated matter to a successful finish. They were thoughtful and very helpful.
5/5
TrustpilotWould recommend KFH to sell your home
Very easy to sell our house with KFH. We sold for asking price with the first viewer. Would recommend. Our contact was Deana, she was always responsive and did a great job with the sale to push things through with the buyer. Many thanks
5/5
TrustpilotHighly Recommend
We bought our house with KFH. Linda was extremely professional and efficient and really went above and beyond for us to try and make it as stress free as possible.
5/5
GoogleSarah Slimane was the letting agent who I was in contact with, she is a very good and experienced property agent. She was given all the details and described everything step by step patiently. It was a nice experience to have an agent who is keen to find the best property for myself. I’d thoroughly recommend this agency and Sarah for anyone whose looking to rent. Thank you again for all your help.
5/5
TrustpilotPardeep Chahal - Mortgage Broker
Pardeep was brilliant during my purchase. Always helpful, quick to respond to any queries and easy to work with. I would absolutely recommend to anyone looking for a mortgage broker.
5/5
TrustpilotLucas has been great to work with
Lucas has been great to work with, he’s done an amazing job getting our mortgage secured so quickly and we couldn’t recommend him more! Super friendly and got us a great deal :)
5/5
GoogleAudrey was really helpful and tried to do her best to give me what i needed,
5/5
TrustpilotExcellent Estate agent
I had an excellent experience with KFH when letting my property. They were professional throughout, particularly Sabeena who regularly updated me throughout the process.I can`t recommend them highly enough.
1/5
TrustpilotEaling seekers should avoid this place
The Ealing branch of this pedestrian agency is arguably the worst agency of anywhere in the land. The director takes all comments s though they were a personal assault on herself, and quickly slides into sulking-teenage-girl mode if everything doesn't go her way. To enquire about any property (just an enquiry) you need to endure a forensic analysis of your financial situation and they will then proceed to inundate you with details of properties in areas in which you wouldn't dream of living.
5/5
TrustpilotKfh worked as a team to sell my…
Kfh worked as a team to sell my mother’s flat. We were pleased with the solicitor that they recommended. Unfortunately we had to wait for probate and hadn’t realized the process would be long and drawn out as it was. The only drawback was that we put it on the market too soon. I would have been pleased for advice that we should wait for several months as it incurred further unnecessary cost for us due to the flat management fees when potential purchasers dropped out without notice, due to the length of time probate was taking.
1/5
TrustpilotAbsolutely terrible building management…
Absolutely terrible building management company. I’ve lived in a building for 12 months managed by this company. During our time here, one of the lifts was broken for 10 months. Despite numerous complaints, nothing was done to rectify this issue. Finally they repaired the broken lift, we have 2 working lift for 3 days before they shut down the alternate lift. So once again, we’re back to one lift. Of which, you cannot call it from the ground floor as the button on the ground floor has been broken for 2 weeks now. Once again, this has been reported numerous times. Additionally, I reported a total security door failure on an entire floor which took them 6 weeks to even call me back to ask which floor it was… we’ve had one of the main security gate open for 3+ months which has coincided with parcels being stolen. The company’s solution, leave the broken gate, and install security cameras - but not where the parcels are stolen from… honestly for a company with a 45 year history I’m beginning to question how you’ve made it this long.
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