Trusted Agent profile · Westminster

Kinleigh Folkard & Hayward Marylebone Sales reviews in Westminster

4.4

★★★★★ Great

2,019 reviews across 2 platforms

136 Baker Street, London, W1U 6UD, Westminster, W1U 6UD

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Kinleigh Folkard & Hayward's office in Westminster, at 136 Baker Street, is rated 4.4 out of 5 across 2,019 reviews on two platforms, including 253 Google reviews rated 4.8.

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4.8 / 5

253

Reviews on Google

This office

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1,766

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service from Patricija at KFH

Me and my partner had a great experience with KFH. In particular, the service provided by Patricija was exceptional. We enquired about a property during the week and Patricija was very prompt in getting back to us. Booked us for a viewing on Saturday. In addition she showed us 4 additional properties which were all appropriate for the type of property we were interested in. She was very professional, knowledgeable and friendly throughout. My partner and I have viewed numerous properties with other agents and are both in agreement that Patricija provided the best service that we have had so far.Many thanks.Jack & Sian

Jack · 3 April 2023

5/5

Google

Really appreciated the kindness and willingness to help. Henrik from the sales team was friendly, professional and very accommodating, thank you again!

Stephanie · 27 March 2026

Agent replied · 17 April 2026

Thank you so much for your kind words Stephanie! We are thrilled to hear that Henrik provided you with friendly and professional support. Your experience reflects our commitment to customer-centric service, and we look forward to welcoming you back soon!

5/5

Trustpilot

Rockstar KFH’ agent who gets results

Absolutely thrilled with KFH’ agent - Christopher Hulme MARLA! From day one, he was on top of everything, super knowledgeable, responsive, and genuinely cared about helping us rent our beautiful apartment in Highgate.Chris made the entire process smooth and stress-free. If you’re looking for a rockstar agent who gets results, look no further. Highly recommend!Thanks, Chris!

Victoria · 2 October 2024

5/5

Trustpilot

Long time customer

KFH have managed my property for over 10 years and overall I have found them professional and responsive. Particular thanks should go to Shane who has been instrumental in the improved service levels.

Susannah · 26 August 2026

5/5

Trustpilot

I would recommend KFH

I would recommend KFH, In particular my broker Sawan was a top guy and did an amazing job, securing me a good rate at a difficult time. I'm self employed and a first time buyer; Sawan knew exactly what to do and made the the process seemless. Initially Laurent was attentive and nice to deal and with so i was saddened to hear he had become unwell half way through the process. I hope he is doing better now and wish him all the best.

Luke · 29 March 2023

5/5

Trustpilot

Excellent mortgage support from Pardeep and Sharon

Pardeep and Sharon have been so helpful in organising my mortgage for the purchase of my first flat. First time buying has been really stressful and daunting, but Pardeep and Sharon have been so professional and supportive throughout. Pardeep found me the best possible mortgage offer on the market for a property with a short lease, and made sure I understood mortgages fully before applying to the lender. He and Sharon then helped me out when I needed to apply for a mortgage re-issue (3 times!) due to changes in purchase price and circumstance. They never hesitated to call my lender for help or updates, and were especially helpful in getting the final mortgage offer sent out speedily when we were ready to exchange. Pardeep was kind and calm when I was feeling anxious and took every possible step to make sure I was looked after, including answering my calls instantly and calling me to discuss my queries instead of simply emailing me. I couldn't recommend Pardeep's Mortgage Broker services more. Thanks to both of you!

Rebecca · 29 March 2023

5/5

Trustpilot

Effective communication with the team…

Effective communication with the team in East Dulwich, they were active in seeking buyers, advised me well with regards to pricing and got the job done in a fair and open way. 5 stars!

Florian · 18 August 2026

5/5

Trustpilot

Excellent support and advice

I would definitely recommend kfh if you are selling or buying a property. ( I was doing both and had last moved over 20 years ago and wasn't over familiar with the processes). Kfh were really helpful when issues came up with my sale. I was assigned a specific person who very much looked after me through the whole process and liaised with other agents in the chain. Calls and emails were responded to promptly and the whole team were friendly and helpful if I needed to go in the branch. The personal touch did make a difference to me.

Jan · 24 March 2023

3/5

Trustpilot

I felt like we had to keep prompting…

I felt like we had to keep prompting them to act to do things.We were told there would be a 'For Sale' board outside our property as part of our agreement but it wasn't put there for months until I pointed it out to them. Also, I asked them to add to the Right Move advertisement that there is off road parking outside the front door, which is free, to help from a selling point of view.There were 2 executors in the process of selling our parents' house, both myself & my brother. We should both have been cc'd in ALL emails from KFH but unfortunately we weren't. Ultimately this led to lots of confusion sometimes with only one of us knowing and assuming the other already knew or had dealt with matters arising.

C · 22 March 2023

1/5

Trustpilot

No heating for over 2 weeks

No heating for over 2 weeks. In the first few days two contractors visited, said they couldn’t fix it, and since then KFH has been almost completely unresponsive. We’re left in the dark (and cold) with no updates or timeline from them or the landlord. Had to report to the council, who have now opened a formal case. Strongly advise against renting through KFH Earlsfield. 1 star.

Ollie · 1 December 2025

5/5

Trustpilot

Fantastic experience with KFH - highly recommend!

I would highly recommend KFH! I had a few friends refer Dominic Wallis to me as a mortgage advisor and I could not have been happier with my experience. Dominic is not only very knowledgeable, but he went above and beyond to help explain the mortgage process to me as a first time buyer and answered all my questions - whether on our scheduled calls, by phone, or by email. Dominic was constantly on top of the process and would update me on everything when needed; I definitely felt like I was kept in the loop and that I was getting the best possible offer. There were a few hiccups on the way (the process, not Dominic) and Dominic was always there to support me - from finding another solicitor at short notice to switching mortgage lenders. I would highly recommend Dominic to anyone looking for a mortgage and I look forward to working with him again in the next few years! I would also like to thank Heather Froment-Jones for chasing my solicitor for any updates regarding exchange and completion. Every time I thought about chasing my solicitor, there was already an email in my inbox from Heather chasing for me. It was like Heather could read my mind! Lastly, I would like to thank Ravi Chauhan for helping me choose an appropriate insurance policy for my property. Ravi was very clear with what each policy included and helped me choose the most suitable one.Thank you KFH - I hope to work with you again in the future and I will definitely be recommending you to friends and family!

Lodovica · 11 March 2023

5/5

Trustpilot

Top mortgage consultant

Dominic and the wider team were friendly and professional when helping us arrange a mortgage, during a period when fluctuating interest rates made this trickier than it would be ordinarily. There were so many other stresses around purchasing a property that it was much appreciated that we didn't experience that in arranging the finance. I'm writing this review a few months after our home purchase and remain happy with the mortgage product we decided on. Great job!

Matthew · 3 June 2023

5/5

Trustpilot

Stuck with us to the end!

Hannah and Sally were amazing as they stuck with us through the difficult 18-month process to buy our dream property.

London · 17 November 2025

5/5

Trustpilot

Thank You Darren Tait - KFH Brockley

Hi KFH, Would like to give an unbelievably huge thank you to Darren Tait at Brockley KFH who did an incredible job. Incredibly diligent, always available and helped us so much with getting us into our dream flat in very stressful situation. We would not be there without him. Cannot state how amazing he was for us, he deserves a promotion or senior role because of his care and professionalism.Isaac and Katharine

Isaac · 10 October 2023

5/5

Trustpilot

Rita and Joe from the northcote road…

Rita and Joe from the northcote road branch have been amazing. Nothing has been too much trouble and they have gone above and beyond to ensure a stress free as possible process for my sale. Can’t thank them both enough and would highly recommend

Nastassja · 31 May 2026

5/5

Trustpilot

We sold the apartment through KFH in…

We sold the apartment through KFH in Clerkenwell with the support of Jonathan Clews and the team. They were from the start to finish professional, demonstrated good local knowledge of the market, gave a realistic perspective on the market value and ultimately helped us to complete and exchange. I would happily recommend Jon and the team. Regards Frank

Frank · 13 July 2024

5/5

Trustpilot

KFH Property Management

My property manager is Vyara Panayotova - she is very helpful, and ensures that all issues are resolved promptly and successfully. We are very happy with KFH and would recommend both Vyara and the agency as a whole :)

Sam · 30 June 2026

5/5

Trustpilot

Kandice was a very professional and…

Kandice was a very professional and great tour guide through the property i viewed , she had great knowledge of the property and answered all questions I threw at her without hesitation, I couldn’t have asked for a better guide , just waiting to hear back from the landlord now , Thankyou Kandice for all of your help hope you see this , Thankyou !!!!

Tyla · 17 February 2024

5/5

Trustpilot

Shout out for Lisa!

Mum's house sale became rather protracted as it became a matter of probate. Lisa has to be complimented for her patience and help throughout the process. She was very helpful from start to finish and nothing seemed too much trouble. Lisa kept me advised every step of the way and made a stressful time much easier to live through,

MS · 13 June 2024

4/5

Trustpilot

I wanted to put my flat on rent .As…

I wanted to put my flat on rent .As soon as I got in touch with KFH Danica was in touch and gave honest opinion about the flat.Straight away flat was on web site and advised us what to do to put property in rental market.She was always there when ever I gave ring to her and was very helpful.

Kantilal · 22 May 2024

5/5

Trustpilot

Fantastic friendly service!

We had a great experience when buying our house through KFH. The whole team at Crouch End branch were friendly and helpful. The online portal to submit our offer was straightforward and a clear process. A special thanks to Harry who worked closely with me throughout our purchase. He was knowledgable, friendly and helped move things forward. From offer to completion in 4 weeks! I would have no hesitation to use or recommend KFH :)

Becky · 6 June 2023

5/5

Google

EDDY the real estate agent, is a great professional. Attentive and helpful with every detail, truly willing to help you find the property that matches your needs.

Isabella · 17 January 2026

Agent replied · 17 April 2026

Thank you so much for your kind words, Isabella! We're thrilled to hear that Ed provided attentive and helpful service while assisting you in finding the perfect property. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future!

5/5

Trustpilot

Big thanks to Lucas Matta for all his…

Big thanks to Lucas Matta for all his hard work on securing my mortgage for me. As a first time buyer, the process was unfamiliar and a little nerve wrecking but Lucas explained everything clearly and concisely in an easy to understand manner. Outstanding expertise and support throughout the process - 5 stars

Chloe · 12 September 2024

5/5

Trustpilot

Greatly Impressed by their excellent Service

We were so impressed by the service provided by the Southgate Branch branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted by the whole process was. Sebastian and Emanuele were especially brilliant during my occasional wobbles. Excellent.

Mr · 6 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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