Every review we hold for the Westminster office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKFH were great to work with
KFH were great to work with, specifically Jimmy and Maryam. They were calm, accessible and kept the purchase progressing in a calm and considered way. I really valued the fact they were available for calls when needed and returned calls, these small things made all the difference. I’d definitely buy and sell through KFH again in the future.
Naomi · 10 February 2024
★★★★★ 5/5
TrustpilotI was very happy with the girls
I was very happy with the girls, they made me fill very comfortably and informed me with All the procedures, needed while carrying out the appointments . The Tenant, I have is a lovely lady with her son . I feel very blessed and glad I picked KFH , to be my letting agent . I will be recommending them in the future. Kind regards . Hatice ,.
Hatice · 4 June 2023
★★★★★ 4/5
TrustpilotIna was very good
We chose the company because the contact and information given by Ina was very good
Miriam · 13 October 2023
★★★★★ 5/5
TrustpilotOutstanding Mortgage Experience
Med and Heather at Kinleigh Folkard & Hayward are an incredible team. Med's expert advice and personalized approach were top-notch, making the process smooth and stress-free. Heather's efficient organization and clear communication kept everything on track. They kept me informed at every step, and I felt fully supported throughout. I highly recommend them to anyone seeking top-notch mortgage services. Thank you both for your exceptional work!
Manuela · 25 July 2023
★★★★★ 5/5
TrustpilotVery satisfied vendor
Prior to putting my property on the market, I contacted several estate agents. The representative from KFH immediately impressed me with his enthusiasm, extensive knowledge of the area and realistic assessment of market conditions. Throughout the sale process, the KFH team were unfailingly helpful and supportive and did everything possible to ensure that the transaction ran smoothly and I was very satisfied with the service I received.
Alexputney · 6 June 2023
★★★★★ 5/5
TrustpilotPositive experience
There was good communication from the start and our agent, Rebecca, was very helpful and responsive.
Jo · 26 August 2023
★★★★★ 5/5
TrustpilotGood experience buying and selling
Good experience buying and selling through the Sydenham team. I was looked after by Siobhan and Toby who cared about the people in the chain and kept everyone informed at each stage. It took longer than expected but KFH were on top of things and good at maintaining calm. Thank you for looking after me.
Njeh · 21 March 2024
★★★★★ 1/5
TrustpilotI had a disappointing finish for a sale…
I had a disappointing finish for a sale of a flat. Communication was not forthcoming despite requests for regular updates, and also found that there was minimal effort for completing the elements required for the sale which were difficult for an offshore seller. Branch used - Raynes Park.
Disappointed · 30 July 2024
★★★★★ 5/5
TrustpilotKFH works hard
KFH renting team in Putney went above and beyond to secure a tenant for me and welcome the tenant.
Xing · 31 May 2023
★★★★★ 5/5
TrustpilotChris - Raynes Park branch
Chris was amazing from start to finish, professional and fast, well communication. Highly recommended
Inga · 12 October 2023
★★★★★ 5/5
TrustpilotHolly has been excellent in helping me…
Holly has been excellent in helping me find a suitable Tenant. Thank you :)
EF · 11 October 2023
★★★★★ 5/5
TrustpilotFlat purchase with KFH
We recently bought a flat with KFH Earlsfield through Natalia Wijata, and had a great experience with the whole agency. Natalia took us around 13 properties, all of which were were exactly what we asked for, and through the purchase process was extremely proactive to ensure all enquiries were resolved. We are very happy with Natalia and KFH, thank you for everything!
Tom · 10 October 2023
★★★★★ 5/5
TrustpilotExcellent friendly service was provided…
Excellent friendly service was provided by the company letting many of my properties todate. Also I take this .opportunity to commend The manager and staff for their support and advice. In particular tooting Broadway branch where most of my properties are dealt with.
Siva · 17 October 2024
★★★★★ 4/5
TrustpilotQuick sale
Quick sale, straightforward. However I was put under pressure to reduce price within only a few weeks of property going on the market which I did not think was necessary. Also the estate agent was a bit too involved in the sale process. He was always polite and trying to move things on but a few more emails than necessary.
GS · 25 November 2023
★★★★★ 5/5
GoogleWould 100% recommend KFH estate agents, ! They were so helpful from start to finish in our purchase process ( especially). a Lady called Candy, can’t thank you enough. They were so responsive with any queries that we had and had these sorted quickly. Thank you.
Colin · 25 August 2024
★★★★★ 4/5
TrustpilotPersistent and hard working
KFH generated a large number of viewings of my property and kept me well informed throughout the process. They were persistent and hard working. My only criticism relates to later in the process (once the offer had been accepted) when I was subjected to a large volume of communication which was not always up to date and often should have been directed to lawyers,
Tamsin · 11 August 2023
★★★★★ 5/5
TrustpilotVery responsive accounts team
Very responsive accounts team. Quick to revert. Very cooperative and professional
Shrey · 6 November 2025
★★★★★ 5/5
Trustpilotextremely good service and expert advice
We were extremely happy with all the mortgage advice given to us by Sawan and Sharon. They were patient and indwith us, but extremely prompt and timely whenever we needed anything. Their advice was very thorough and expert and we felt in really safe hands. Highly recommend both. Thank you.
Daisy · 12 June 2024
★★★★★ 5/5
TrustpilotVery professional
Very professional. Smooth experience altogether. I've been with KFH for a few years now as a landlord - with several properties - and I am happy to say that the level of service has been consistently good throughout. I would highly recommend KFH to anyone.
Muriel · 3 September 2024
★★★★★ 1/5
TrustpilotThe worst building management company
This company has the be the worst building management company. last year they left 10 apartments without heating and hot water for 3 months. They never reply to enquiry or emails, even the CEO Mr Watts can’t be bothered to reply. today the whole building 70+ apartments have no water at all.. again no one at KFH are replying to emails.
Keegan · 14 October 2023
★★★★★ 5/5
TrustpilotKFH West Hampstead- Best Estate Agent in the area.
I recently purchased a flat using the KFH West Hampstead Branch and I was extremely happy with the whole process. The team was very helpful and professional. I also would like to remark that, comparing with the rest of the local Estate Agents, KFH had by far the best properties on their portafolio. I consequently put the flat in the rental market using again KFH, this time the letting team. I was amazed that the same day I received the keys for the flat, the team had already found a tenant. And even a tenant ready to pay above the asking price. Well done KFH West Hampstead. Many thanks for all your help.
Maria · 21 October 2021
★★★★★ 5/5
TrustpilotVery good communication and support…
Very good communication and support throughout the process of the sale.
Lidia · 31 October 2025
★★★★★ 5/5
TrustpilotA dream sale
Joel from the KFH Balham branch has been nothing but phenomenal throughout the process of selling our house. From finding a buyer quickly (within 48 hours) to supporting us through a number of bumps within our chain. He has been nothing but professional and caring and we can’t thank him enough.
AF · 16 May 2024
★★★★★ 5/5
TrustpilotThe team is very professional and…
The team is very professional and friendly. Have made the experience much easier!
Marta · 10 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.