Trusted Agent profile · Westminster
★★★★★
342 reviews across 2 platforms
27-31 Blandford Street, Marylebone, London, W1U 3DN, Westminster, W1U 3DN
Foxtons's office in Westminster, at 27-31 Blandford Street, is rated 3.5 out of 5 across 342 reviews on two platforms, including 178 Google reviews rated 4.0.
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Every review we hold for the Westminster office, from every platform, shown as written. First names only.
1/5
GoogleSilvio, showed us some flats but was terribly rude and disrespectful. I do not recommend at all. He made us walk around with him for an hour and go with him for a coffee, wasting our time. I didn’t like the flat he showed and he got very annoyed, acting unprofessional and disrespectful.
5/5
GoogleI had a great experience with Foxtons. Edvin was very professional, helpful and responsive. The overall move in process was seamless. Would definitely recommend!
5/5
GoogleI had a fantastic experience working with Lydia. She was incredibly diligent, always responsive, and went above and beyond to secure us our rental property. Lydia's professionalism and attention to detail made the entire process smooth and stress-free. I highly recommend her services to anyone in search of a reliable and dedicated estate agent.
5/5
GoogleI had an amazing experience with Lydia. She was responsive and always extremely helpful
Thank you Eman Almusharaf for your review. Sophie, Foxtons Marylebone & Mayfair Estate Agents Get it done with London’s number 1!
5/5
GoogleThe staff, especially Audley who was present for the viewings, were really responsive and friendly. They gave amazing advice and was attentive to my needs. Highly recommend!
5/5
GoogleEdvin is excellent and always reactive. Highly recommended.
5/5
GoogleFoxtons helped me find a flat while relocating from abroad. Edvin was very professional and helpful throughout the process and my experience was seamless and thoroughly enjoyable. I highly recommend!PositiveQuality, Professionalism
1/5
GoogleSome of the staff are ignorant and disrespectful, we were waiting at the reception for ages and were completely ignored by the girl sitting there, while she was talking on the phone with her friend not even acknowledging us.
5/5
GoogleMy experience with Edvin was perfect. He is an amazing professional. I would recommend dealing with him.
5/5
GoogleGreat working with Charles and the team on the sale of a property. Clear communication and extensive follow ups with all relevant parties to make sure transaction is concluded at the earliest. Very professional. Would recommend
5/5
GoogleEdvin was extremely attentive and professional in trying to help me find my perfect home, always communicating from start to finish I recommend 100%. Thank youPositiveResponsiveness, Professionalism
1/5
GoogleHad a faulty boiler for 9 months. Heating never worked. Was disregarded and ignored when these issues were brought up. All the staff just blamed each other for all the issues and nothing was resolved up until I moved out. The entire tenancy was a joke.
1/5
GoogleBad experience with short let and sales service Sales commission is three times more than competitors yet I found their performance to be worse. I discovered that the sales agent lied about doing viewings for my property I think so they could meet their viewings quota. Even with 40+ apparent viewings and an 8% asking price reduction I did not get a single offer in 9 months of advertising with them. After switching to another local agent with the property marketed at the same price I had two offers within a few weeks. Despite paying a 30% fee short let management service foxtons failed to pay or notify me of council tax / Thames water invoices which were then referred to debit collectors who I then had deal with to resolve the issues. If you are considering short let I recommend using an AirBnb management company. Costs are lower (12% instead of 30%) and the profit / yield is much higher.
1/5
GoogleAbsolutely worst service I have ever received from an estate agent. Unhelpful, slow, arrogant and incompetent. Fell victim of their own success - avoid at all costs. Tried to rent out my flat with them. Took two weeks to respond to email asking to market it asap, refused to take keys on Saturday ("our office is only open for consultations on Saturday"), showed the flat to strangers with zero warning twice (catching me sleeping and in the shower), miscalculated my deposit and rent due back four times. All of this while claiming they are "best in class". Highest price and poorest service.
5/5
GoogleI was very impressed with the service at Foxton's Marylebone. Sales Manager Charles Cutting was brilliant - highly professional, capable and results orientated. I was delighted with the outcome.
5/5
GoogleWhilst the sale was slow, Giorgio and his team were knowledgeable and offered great advice. They also kept me informed throughout. The service provided was very efficient. Would recommend.
5/5
GoogleI called desperately looking for a place to move into after quarantine. Ask for Edvin Griskin when you call and he will square you away. I’ve never seen an agent move so fast and take care of his customers, have give his number to multiple friends and they’ve all walked away satisfied. Their new properties are maxing and the speed at which they got them was second to none.PositiveResponsiveness, Quality
1/5
TrustpilotFoxtons Lettings
Foxtons Lettings, Misleading Charges, Poor Communication, and Unprofessional Conduct
5/5
GoogleI had to move in a short period and Was referred to Edvin. He was amazing, comprehensive and very nice to talk to! He helped me find a beautiful apartment very quickly and made the process seem seamless. I highly recommend contacting Edvin from Foxton’s Marylebone if you are looking for apartment’s in the area. He’ll definitely get you sorted outPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service! We had a very good experience with Foxtons. Special thanks to Edvin!
5/5
GoogleJack Mogridge showed me around to several properties in the areas around Marylebone. He was patient and took the time to listen carefully to my needs and my concerns. He treated me as a valued returning customer, even though it was my first time with them. H gave me his insight of the market in order to buy the right property. I would definitely work with him again and refer him to my contacts.
5/5
GoogleAicha at foxtons in marleybone has been a fabulous diamond, helping me with my new property purchase. She is so friendly and super knowledgeable in the local area and really takes the time to get to know your personal property needs and then takes the time to go on viewings with you and show you suitable properties within your budget. She is an excellent communicator and a pleasure to work with. Highly recommended!
5/5
GoogleJust exchanged on my purchase through Foxtons Marylebone and couldn't let the moment pass without commenting on how wonderful it has been to work with Jack Mogridge. He has been thoroughly professional and helpful. He always keeps me up to date on progress, replies instantly when I contact him and is generally an all round nice guy. I would recommend him to anyone looking to buy in the area. ...roll-on completion!
1/5
GoogleThe worst agency to deal with. Customer experience is shocking. Once they have got your commission they are not interested. When complaining the managers are also spectacularly unhelpful. Do yourself a favour and AVOID at all costs!!
Sorry to hear that you were unsatisfied with our service Prashanthy. Our aim as a brand is to constantly provide our customers with the best possible service. Please do not hesitate to get in touch should you want us to take a look into this further for you.
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