Trusted Agent profile · Westminster
★★★★★
2,185 reviews across 2 platforms
42 Denbigh Street, London, SW1V 2ER, Westminster, SW1V 2ER
Dexters's office in Westminster, at 42 Denbigh Street, is rated 4.4 out of 5 across 2,185 reviews on two platforms, including 260 Google reviews rated 4.8.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
GoogleFirst class estate agent, great help from Chris Mcandish who sorted out all our problems I would highly recommend this company and Chris Mcandish
Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExemplary management
I wish to commend Ledi Peka who managed a flat I was renting out. Simply put, she was always responsive, prompt, efficient and friendly.
Dear Adam, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
GoogleWas in close contact with Adam Day and he was extremely helpful. Very responsive, understands the market well and can make things happen when you need them. Great service and very good quality properties!
Dear Lefteris, Thank you for taking the time to leave a wonderful 5 star Google review. Adam will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOur experience with Dexters has been 100% positive. Really friendly, helpful and very efficient staff. Bella and Adam are amazing. Flat viewing and offer accepted in less than 24 hrs. Would highly recommend them.
Dear Aine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters have been renting my property for a year.
Dexters found excellent tenants. One of the reasons I chose Dexters was because of their maintenance team. I have not been disappointed. They have been very responsive - even for emergencies at weekends!
Dear To ny, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI’m a client of dexters and they are…
I’m a client of dexters and they are brilliant at what they do highly recommend them especially khadija and her team she is always on point and always happy to help any issues
Dear Shah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSmooth process
Smooth processWe had Jessica C. who was dealing with our search for a flat she helped us a lot as well as continuously updated us throughout the whole process. A lovely lady also showed us the flat during viewing she was very patient with us and really went into detail.
Thank you for your review, and mentioning your experience with Jessica. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDeposit Refund-Bailey was helpful and efficient
Bailey helped us process the refund of our deposit. She was very prompt and coordinated necessary bits with the landlord very effectively and politely.
Dear Suditi, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotThank you very much to our agent Zendeca Sinclair🥰
We rented the house through Dexters agency Battersea. I want to thank very much to our agent who took care of us. Her name is ZENDECA SINCLAIR. She was always very kind, courteous and very helpful. We thank her very much for his service. I wish you all the best.Thank you 🥰🥰
Dear Claudia, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotI would like to say a huge thank you to…
I would like to say a huge thank you to georgie boon for finding myself and my friends a flat ! We were worried about not finding anywhere but once we had spoken to georgie she had taken the stress away ! Professional and helpful from start to finish ! Thank you again !
Dear Sophie, thank you for your 5* review. We are pleased to read that you have received great service and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
3/5
TrustpilotOne aggressive sales person but good management response
I said I was I interested in a flat.A lady called me 3 times in less than a minute the next day.When I finaly picked up, I said I thought it was urgent as I had 3 calls back to back but that I was at work. The lady on the phone insisted, said that if I couldn't make it today or tomorrow before 4pm it would be gone. I said I couldn't, she said "ok" and simply hung up obviously upset without even saying good bye.Management called me back after my bad feedback and was very nice and apologetic saying this is not the way they normally deal with people. So not too bad in the end.
5/5
TrustpilotExcellent
Petros, the senior property manager, has been brilliant recently. His calm and friendly manner, his willingness to help and general ‘nothing is too much trouble’ attitude has been very welcome to us! Really excellent.
Dear George, Thank you for your kind comments regarding Petros and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding service
We have worked with the Team at Dextors since 2018 and they have been outstanding. I cannot speak highly enough of Steve, Lee, and the team and would recommend them in a heartbeat.
Dear Gary, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAdam and Elliott worked very hard under pressure to secure a good tenant. It was a pleasure dealing with them. They provided regular updates and excellent advice. I would recommend their quality services.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFantastic Team
We are “first-time landlords”, with no prior experience renting a property, and the service and support that we received from Dexters Battersea could not have been any better.Zendeca, Tom and the rest of the team are not only very friendly but also so professional and well trained to do their job.Thanks.
Dear Esteban, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotGreat Service
We were served by Charlie Shinn who was very helpful. He drove us around many properties in the area and gave us a very good idea of what the properties and the neighbourhood were like.
Dear James, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotI don't appreciate your drivers on the…
I don't appreciate your drivers on the road blocking people to let all their cars pass by. They kept doing it junction after junction blocking lanes to let theirs through despite the red light.
Dear Hamza, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotYou are looked after
A recurring issue encountered in my rented flat has been dealt with excellently by property management. I have to mention Sagar Patel for his precious and relentless support, he truly has been on top of everything!
Dear Ahmadou, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA big thank you to isabelle at…
A big thank you to isabelle at Dexter’s. She was a massive help when it came to buying a house for me and my partner. She was both flexible and had great knowledge. I would highly recommend.
Dear Jodie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThe only solution is taking them to COURT
They continue to ignore the many proofs presented against the landlord from his disrepair and several breaches of contract, making it impossible to reach any agreement. Therefore, I’d suggest you have your solicitors ready to take them to court since they will continue to deny everything based merely on their unknowledgeable opinion.
Dear Giovani, We are disappointed to read your 1* review. I understand the office is in contact with you and have been in touch to offer solutions. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleVery happy with Ellie and the rest of the team at Dexters.
Dear Reuben, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotDexters offer a very professional…
Dexters offer a very professional service. Very good communications and eager (and able) to sort problems quickly. Ledi Peka, our contact at Dexters, is doing a fantastic job for us.
Dear Colin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMaintenance Flat 65, Ambrose House
Quick response prompt action sorted in a propper mannerwell done by Mr. Petros Giorganios, thank you very much
Dear Kay, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team
4/5
TrustpilotDexters got us over the line
Dexters got us over the line, with the particular help of Alistair Maclean. He worked very hard in chasing all parties in the chain to achieve Exchange, including managing expectations of the impatient and dealing with the last-minute surprise of a deposit issue.
Dear Hamish, Thank you for your kind comments regarding Alistair and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Westminster office has 2,185 reviews across two platforms: 260 on Google, 1,925 on Trustpilot (across the whole business).
Dexters Westminster is rated 4.4 out of 5 across all 2,185 reviews, and 4.8 out of 5 on Google from 260 reviews.
Dexters Westminster, 42 Denbigh Street, London, SW1V 2ER, Westminster, SW1V 2ER.
