5/5
GoogleGood Agency with a lot of options available! Our guide Charlotte was an expert for lettings, she knows well what client wants in advance and also very helpful on our viewing day in Westminister & Pimlico
Trusted Agent profile · Westminster
Chestertons Westminster & Pimlico reviews
★★★★★
2,598 reviews across 2 platforms
105 Wilton Road, Westminster, London, SW1V 1DZ, SW1V 1DZ
Part of Chestertons, see every office.
Chestertons's office in Westminster, at 105 Wilton Road, is rated 4.5 out of 5 across 2,598 reviews on two platforms, including 332 Google reviews rated 4.9.
Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Google4/5
GoogleCharlotte has been very friendly, prompt, professional and accurate in her work. We were happy to have her and even more happy she was able to organise the apartment for us at such short notice! Thanks Charlotte!
1/5
TrustpilotUtterly incompetent
Utterly incompetent. Cash buyer for a flat and they will not respond to repeated viewing requests. Fulham branch I would avoid like the plague. If I was the seller I would replace them immediately
5/5
TrustpilotJuliette dartoix was very helpful
Juliette dartoix was very helpful. Great experience !
Agent replied · 25 October 2024
Hi Cecile, thankyou for the great review and kind words. We are so glad Juliette was helpful and made it a great experience. Should you need any further assistance, we will be happy to help.
5/5
TrustpilotThey rent my flat out brilliantly
They rent my flat out brilliantly - I do literally nothing and everything is sorted for me. Rent on time and they're charming.
Agent replied · 25 October 2024
Hi Dominic, we really appreciate your feedback and thank you for choosing Chestertons to manage your flat. If you need anything else, we're only a phone call or email away.
1/5
TrustpilotIf i could rate zero i would
If i could rate zero i would. They are completely negligent. Ive never wished to sue anyone before dealing with this company. Now, I want to sue all of them.
Agent replied · 25 October 2024
Hi Melissa,Thank you for taking the time to leave a review. We're sorry hear about your unsatisfactory experience with Chestertons. Please do respond to our request for more information so we can investigate and raise this with the appropriate team. Many thanks,Chestertons
5/5
TrustpilotTom H of the South Ken office is…
Tom H of the South Ken office is excellent. He is incredibly helpful, proactive, charming and an excellent negotiator. Nothing is too much trouble for him, and he really made the whole letting process seamless and stress-free. Thank you!
Agent replied · 25 October 2024
Thank you for the wonderful review!
5/5
TrustpilotI would highly recommend Chestertons
I would highly recommend Chestertons - my experience with them has been very good. They were efficient, professional and always went the extra mile to help with details. Also, it’s great to deal with a friendly and positive team!
Agent replied · 25 October 2024
Thank you for your review Carolyn. We are pleased to hear this!
5/5
TrustpilotReally good support for transaction
Really good support for transaction . Efficient and reliable .
Agent replied · 25 October 2024
Hi there, thank you for leaving a review for the team. Should you need anything else, please feel free to reach out to us. Wishing you all the best!
5/5
TrustpilotJasmine Birungi has been really helpful…
Jasmine Birungi has been really helpful in negotiating and processing our tenancy agreement in Kew. Her professional manner is impeccable and she is super friendly and approachable.
5/5
TrustpilotVery responsive
Very responsive, personable and knowledgeable regarding the local market. Represented our interests well and didn’t just keep eyes on the commission. Super professional, organised and diligent.
Agent replied · 25 October 2024
Thank you for the 5 star review Mark!
1/5
TrustpilotWorst service experience
I wanted trust on their service to let an house, The owner of the house where I lived (that was on sale) recommended me their name. They let me sign a contract for an house that I found infested of insects and mice at my arrival. I gave them deposit plus 6 months in advance, for a total of more than 10.000 Pounds, and they don’t want to help me to cease the contract as I requested, also if they added a clause in the contract that could give me this right. So now I am without an house and with all that money less, and consequently I can’t find another house. They left me in this trouble during Covid 19.
5/5
TrustpilotExcellent service helped out me and my…
Excellent service helped out me and my family very much and I’m grateful. Very much trustworthy
Agent replied · 25 October 2024
Hi John, we appreciate you taking the time to leave a review and thank you for your feedback. We're delighted to hear that you found us trustworthy and we were able to help you and your family. Let us know if you need anything else in the future!
5/5
TrustpilotMy first impressions of Isaiah Samuels…
My first impressions of Isaiah Samuels who has just started managing my rental flat are very good.
Agent replied · 25 October 2024
Hi Robert, thank you for sharing your experience with Isaiah, he'll be delighted to read this. Please feel free to reach out to him if you need anything else. Best wishes!
5/5
TrustpilotHighly Recommend Tamara
Tamara Price at Chestertons South West Lettings, was really helpful, informative and knowledge about the market and properties and have great advice about the offer process. She was great at communicating and always very friendly.
Agent replied · 25 October 2024
Thank you for the 5 star review Zofia
1/5
TrustpilotHopeless
Met this gentleman on Friday Sefik Ascieli from Harbour exchange office, he finally arrived 15mins late, no contact nothing to warn me, was looking at a place for 3,750 per month needed work so he was going to call the landlord and call me at 3pm, no call so I chased the following day, no response chased again today nothing, it should not be this hard to spend in excess of 45k per year. Rude, hopeless, waste of my time they deserve their reputation
5/5
TrustpilotTamara was great
Tamara was great - moved really quickly on our behalf in a difficult and brutal market. From offer acceptance was equally as helpful. Always felt totally informed.
5/5
Trustpilotquick and easy moving process
Jess at the wandsworth branch got me into my new flat in about 4 days flat. ( pun intended ). she was very quick to communicate any updates and the whole process was very smooth and easy
Agent replied · 25 October 2024
Thanks for the wonderful review
5/5
TrustpilotLettings Agents at Chestertons South Ken
Hi:Lettings agents (abbi, Akki, cory) were amazing - very efficient, transparent and hard working. They obtained me a great long term tenant for my flat in quick time.Cheers, Rubin
Agent replied · 25 October 2024
Hi Rubin,It's fantastic to hear how our South Kensington team were able to offer such an efficient service! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
5/5
TrustpilotWonderful work
Juliette has made a wonderful work !
Agent replied · 25 October 2024
Hi Antoine, thank you for leaving a review. Wishing you all the best for the future!
5/5
TrustpilotI give a five star rating to Xiaoyi Fan
I give a five star rating to Chestertons for my property manager Xiaoyi Fan. She is always very helpful with flat issues
Agent replied · 25 October 2024
Hi LouLou, thank you for taking the time to provide us with this feedback, Xiaoyi will be happy to hear this. Should you need anything else, please let her know.
5/5
TrustpilotVery professional and knowledgeable
Very professional and knowledgeable, Niema Latif helped me with a new tenancy agreement. Recommended.
Agent replied · 25 October 2024
Hi Andrew, we're happy to hear that Niema assisted you with a new tenancy agreement. If you need any further help, please do not hesitate to reach out to us.
5/5
TrustpilotThe team at Chesterton’s were really…
The team at Chesterton’s were really responsive and helpful. They were able to find great tenants for us and were really supportive throughout. It was a pleasure working with everyone on the Fulham team.
Agent replied · 25 October 2024
Thanks so much for this feedback Nat - we are delighted to hear that the Fulham team were able to help you find your tenants. Don't hesitate to get in touch if you need any further assistance!
5/5
TrustpilotAiste K was very professional
Aiste K was very professional, thorough, and responsive. The entire process was smooth and the communication was great. Will come back when back in the market!
Agent replied · 25 October 2024
Hi David, thanks for your feedback! Aiste will be delighted to hear this, wishing you all the best for the future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons Westminster & Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
