Trusted Agent profile · Westminster
★★★★★
2,598 reviews across 2 platforms
105 Wilton Road, Westminster, London, SW1V 1DZ, SW1V 1DZ
Part of Chestertons, see every office.
Chestertons's office in Westminster, at 105 Wilton Road, is rated 4.5 out of 5 across 2,598 reviews on two platforms, including 332 Google reviews rated 4.9.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
TrustpilotTamara Price issupport and cooperation…
Tamara Price issupport and cooperation during our home search. Your assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me
Hi Erene, we're so happy to read this feedback, thank you for taking the time to leave a review. Should you need anything further, please let Tamara and the team know. Have a great day!
5/5
TrustpilotSuzan has always provided very…
Suzan has always provided very efficient service and is always reliable, responsive and helpful
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
GoogleWe found a beautigul flat thanks to Rafael Alves. He has been listening throughout our research and very good advice. I recommend him, he was very professional. Thank you again for everything.
1/5
GooglePuzzled by reviews - my experience was broadly negative. Tried to buy a flat through them. After offer was accepted, the estate agent, Stephanie Pudner and Sara Lowry did not respond to emails, never called back when I left messages. And never informed me when the seller withdrew from the sale before exchange, which seemed like an important piece of information to pass on. This happened after having done the survey and all the conveyancing and mortgage paperwork had been done. As a first time buyer - it was certainly a learning curve and I would be cautious before dealing with them in the future. They also didn't follow up to try and help me find anything else. Bizarre and disappointing treatment considering the amount of money lost. **in response to Chestertons (below): To clarify: An exchange falling through happens, and that's annoying. What's disappointing is being ghosted by the estate agent and seller's solicitor at the set date of exchange, instead of simply being informed. Stephanie Pudner and Sara Lowry also, to this date, have not returned messages from my solicitor about return of contracts. This is a reflection of their unprofessional approach I dealt with throughout my attempted buy. They of course never followed up after.
5/5
TrustpilotEasy process, great job!
Easy process, professionally executed and satisfied clients! Chestertons took my property on, and had 5 offers from multiple offices, within a few days. Reference process was smooth and overall it was a very satisfying process with no headaches. Highly recommend!
Thank you for the wonderful review
5/5
TrustpilotI have been served by xiaoyi from…
I have been served by xiaoyi from chestertons for more than 6 monthes. her reponse is always in time.her service is very good.
Hi Travis, thank you for your kind words about Xiaoyi - she'll be delighted to see this!
5/5
TrustpilotTenancy & Renewals Consultant
Suzan who has been dealing with my incoming tenants has been superb. She is highly efficiant, helpful and friendly. I would reccomend Pendletons to anybody.J Fine
Dear Jeff,Thank you very much for leaving us such a wonderful 5* review. Suzan will be delighted with your feedback, as are we. Customer service is so important to us and we pride ourselves on providing a first class service to our clients; when this is appreciated it makes all of our efforts even more worthwhile.We look forward to working with you and thank you once again.
5/5
TrustpilotExcellent service
Excellent service, and always want to help. Very pleased, and always ready to listen and help. Both Stephen and Hugo are reliable and helpful. I can't fault them.
Thank you for leaving us a 5 star review - so pleased to hear how helpful Stephen and Hugo have been
5/5
TrustpilotLandlord support
Graham @ Chestertons has been a steady voice of reason, supporting me on many occasions as a landlady, from dispute resolution, understanding complex legislation and supplier negotiations. I have truly valued his support which has been invaluable over the last year.
Thank you for your review Caroline! We are so pleased to hear this.
5/5
GoogleI’ve recently signed my new contract for a property in central london. Nishaad, was very helpful in particular when using Chestertons. He was very responsive and easy to talk to, he also listened to what we would like in our property and found us a match almost immediately. We loved the property upon viewing and signed the same day! A stress free and pleasant experience. I will be definitely using Chestertons again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotI have worked closely with Marianna…
I have worked closely with Marianna over the last year - she has been incredibly professional throughout and a pleasure to work with
Hi Ben, thank you for taking the time to leave a review for Marianna. It's great to hear that she's been a pleasure to work with!
5/5
TrustpilotChestertons 5 star rental management
Chesterton have managed my rental property for over 10 years. They have done so efficiently and professionally, removing and stress form the letting experience.
Thanks Lucy, we're really happy to have been working with you for so long. Have a great weekend.
5/5
TrustpilotGreat service
Great service, really appreciate our manager Kyle Whittaker. Fast very good at reaction. There’s been 2 times we asked for assistance. It was immediate.
We're so pleased to read this, thank you
5/5
GoogleNishaad was great to work with, he showed me multiple properties in the area and was very attentive to my needs. Thank you!PositiveResponsiveness, Quality, Professionalism
4/5
TrustpilotNatasha Evans review
I have found dealing with Natasha Evans a breath of fresh air. She is professional, responsive and reliable and I highly recommend her.
Thank you very much for the review Sally
5/5
TrustpilotGreat service & excellent rents achieved
We've had a great service from Gary & Zoe at Chestertons SW Lettings. They've managed to find us two sets of great tenants at some of the highest rents in the area. Very efficient and courteous, would recommend them to anyone.
Thank you for sharing!
5/5
TrustpilotTamara Price from South West lettings…
Tamara Price from South West lettings was very helpful in helping us with our property search. She responded quickly to help book viewings as well as suggesting other potential properties that met our search criteria. She was then very supportive through the offer process.
A positive customer experience is our upmost priority, so it is great to receive such positive feedback.Thank you from Tamara and the Chestertons team.
5/5
TrustpilotTamara Price
Tamara Price, was really helpful in our search for a property and helped use get one across the line. Was always very punctual and gave us great guidance to help us get there property we most wanted
Thank you for sharing Harry!
5/5
TrustpilotFantastic work, helpful, speedy and costs well managed
Fantastic work by Colette O' Sullivan to speedily arrange electrical work which needed doing at our property, efficient, helpful and cost-effective, thank you!
Thanks so much Zoe - we're always on hand should you need us!
5/5
TrustpilotRichie Parkin at Chestertons has been…
Richie Parkin at Chestertons has been truly wonderful with managing the property we are renting. He is extremely reactive and helpful. Really great experience so far thanks to him!
5/5
TrustpilotGreat job by Max West
Great job by Max West. He made the renewal of my tenancy agreement a swift and easy process.
Hi Tom,Thank you for the great review. We are glad Max was helpful and made the process easier for you. Best Wishes!
5/5
TrustpilotMy review is for Sharn who has been…
My review is for Sharn who has been extremely helpful and understanding. She quickly sorted out a mess I'd made and has been really patient with me.
5/5
TrustpilotHelpful estate agents who quickly…
Helpful estate agents who quickly helped me find a flat for me and my cat!
Hi Anna, congratulations on your new home! It was a pleasure to find somewhere for you and your cat. Should you need any further help, please do not hesitate to get back in touch.
5/5
GoogleThe Chestertons Westminster team treated me phenomenally and in particular Charlotte, who at all times is Catalan thanks to her command of Spanish, helped me find the home much more efficiently. Greetings to the entire team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Westminster & Pimlico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
