5/5
TrustpilotKate was very helpful and definitely…
Kate was very helpful and definitely made the process smooth running!
Agent replied · 25 October 2024
Thank you for the five star review.
Trusted Agent profile · Westminster
Chestertons Hyde Park reviews in Westminster
★★★★★
2,422 reviews across 2 platforms
40 Connaught Street, London, W2 2AB, Westminster, W2 2AB
Part of Chestertons, see every office.
Chestertons's office in Westminster, at 40 Connaught Street, is rated 4.5 out of 5 across 2,422 reviews on two platforms, including 241 Google reviews rated 4.7.
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Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Trustpilot4/5
Trustpilotefficient, knowledgeable and helpful
As an inexperienced landlord, I found Marine Signoret to be both knowledgeable and helpful when contacted. - And extremely efficient too
Agent replied · 25 October 2024
Hi Christine, thank you for leaving some positive feedback. We appreciate the kind words and wish you all the best.
5/5
TrustpilotJasmine is lovely
Jasmine is lovely. I very much enjoyed working together with her.
Agent replied · 25 October 2024
Thank you for taking the time to share your feedback. This is really useful for those who are looking to potentially use Chestertons as their agent.
5/5
TrustpilotSouth West Lettings
I found Chestertons very professional, reliable and easy to deal with. In particular, Melissa was very good and always went the extra mile to secure tenants for our flat at the best possible price, making sure she was being fair to both parties.
4/5
TrustpilotAgent has been prompt to reply to…
Agent has been prompt to reply to emails.
Agent replied · 25 October 2024
Thank you for the positive review!
5/5
TrustpilotVery friendly and capable team that…
Very friendly and capable team that gets things done. I am really pleased with the service.
Agent replied · 6 February 2025
Hi Suzy, thank you for the positive feedback. We appreciate the support and wish you all the best.
2/5
TrustpilotNo show at scheduled appointment + did not respond to calls
Did not show up or answer calls at the time of scheduled appointment after having confirmed multiple times prior by email and phone.Edit - subsequently called 1 hour after missing the scheduled appointment to apologize and offer an explanation - which is better than no response at all.
Agent replied · 25 October 2024
Hi Shan, thank you for reaching out. We're really sorry to hear this but glad that someone reached out to offer you an apology and explanation. Should you need anything else, please feel free to email social@chestertons.co.uk and we'll be happy to assist. Wishing you all the best!
5/5
GoogleI am delighted to share my positive experience with Jack Thomas at Chestertons. His professionalism and expertise in the real estate market have been evident throughout our interactions. Jack’s insightful advice and attentive service have made a significant impact. I highly recommend his services to anyone seeking reliable and knowledgeable support in the property sector.
5/5
Trustpilotsafety compliance team
Ellie Z, Hanna, Faith, Colette , Natasha E and Samira are all a great safety compliance team at Chesterton's. they are all super efficient and thorough when instructing and checking various electrical tests/jobs. Love working with them all!
Agent replied · 25 October 2024
Thank you for your kind words Lily, we really appreciate the feedback for the team. If you need anything else, we're only a phone call or email away!
5/5
GoogleWe had a truly excellent service from Dylan and the team at Chestertons Hyde Park. In a very difficult market Dylan never let up for a moment in masaging and eventually procuring an exchange, working his way through the numerous special complexties which were thrown up. Well done Team!
5/5
TrustpilotDavide Frongia and Tsion Tesefay…
Davide Frongia and Tsion Tesefay handled the contract renewal and rent increase for my flat in a prompt and efficient manner. I am pleased with the outcome.
5/5
TrustpilotReally responsive team
Really responsive team, made finalising my tenancy very easy. Quick to answer questions, or get me information and always very polite to deal with.
5/5
TrustpilotMuch more confident.
After having received pretty poor management in the past, I feel much more confident with Preya looking after my property. She deals with issues swiftly and competently and aims to make the experience as stress free as possible.
Agent replied · 25 October 2024
This is amazing to hear Vanessa, thank you for your feedback. If you need any further help, we're only a phone call or email away.
5/5
TrustpilotThanks a lot for amazing guidances…
Thanks a lot for amazing guidances provided by Katherine Ma. I rented a good apartment through Chestertons and I’m really satisfied with services here.
Agent replied · 25 October 2024
Hi Fred, thank you for taking the time to write a great review. We are so glad you was satisfied with Katherines services and should you require any further assistance, we will be happy to help.
5/5
TrustpilotReally helpful and smooth process
Chestertons were great! Bradley fitted a viewing for us unbelievably quickly and we had the house signed by that afternoon. Referencing & payment process has been equally very smooth.
Agent replied · 25 October 2024
Hi Jack, thanks for sharing your experience with Bradley and congratulations on finding a new home so quickly! If you need anything else, please do reach out to us. Wishing you all the best!
5/5
TrustpilotStav and the team were very helpful and…
Stav and the team were very helpful and professional.
Agent replied · 25 October 2024
Thank you for taking the time to leave a review!
5/5
TrustpilotBobby went above and beyond for us
Bobby went above and beyond for us. Highly recommend
Agent replied · 25 October 2024
Thank you for the 5 star review!
5/5
TrustpilotElizabeth Joyce, Property Manager: 5*
Elizabeth Joyce in Chestertons property management department is exceptional. I have nothing but praise for her reliability, responsiveness, courtesy and professionalism. She looked after my Portfolio for years and it has been a pleasure dealing with her.
Agent replied · 25 October 2024
Thank you for your feedback Lizzie, it's amazing to hear that Elizabeth has been managing your property portfolio for a number of years! Feel free to get in touch if you need anything else.
5/5
TrustpilotMarla
I had the chance to be in touch with Marla and she has been very helpful and proactive with our deal and reneview of the contract. Once again thanks for this!
Agent replied · 25 October 2024
Thank you for taking the time to write a great review and sharing your experience with Marla. Its great to hear how helpful and proactive she was throughout the process.We appreciate your support.Best wishes - Chestertons
5/5
TrustpilotNo other Realtor like Chesterton
Madi and Jonathan at Chestertons have been amazing to work with! They let my flat instantly (within an hour), secured me a great tenant with a long tenancy and have made the letting process a walk in the park. I highly recommend Chestertons and their lovely, professional team! No other realtor shall I use now
Agent replied · 25 October 2024
Thank you for sharing your experience with Chestertons!
5/5
TrustpilotTenacy Move In Experience
Suzan, who helped us with our move in experience was extremely friendly and very responsive when it came to all the dealings. I couldn't recommend her expertise more highly.
Agent replied · 12 February 2025
Dear Charlie,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotMoving to london can be stressful …
I moved to london and i was very stressed out and had a very short time to find a studio with my budget and Nishad found a dream place in no time almost 3 days within my budget and helped me through out the process step by step cannot thank him enough Thank u Nishad
Agent replied · 25 October 2024
We are so pleased to hear this! Thank you Hasti.
5/5
TrustpilotSean Fitzpatrick was most helpful
Sean Fitzpatrick was most helpful. He cannot be faulted. Chestertons' verification processes were less than straightforward, to the point of being arcane and irritating. The accounts department had to be chased to refund my holding deposit, a process which took several weeks.
5/5
TrustpilotGreat services & very helpful staff
Great experience! Bradley Jenkins helped me find my new flat and took care of everything from viewings, through referencing, all the way to signing the contract. He’s been very helpful, patient and flexible throughout the whole process and went out of his way to promptly respond to my queries.
Agent replied · 25 October 2024
Hi Zuzana, thank you for your kind words and feedback, Bradley will be thrilled to hear this. Wishing you all the best in your new home!
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Tell us what you need and we'll put you in touch. Chestertons Hyde Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
