5/5
TrustpilotChestertons UK
Super easy to deal with and always quick to respond. Michell Vasquez, my property manager, is especially great, she really makes sure I’m taken care of. Couldn’t be happier!
Trusted Agent profile · Westminster
Chestertons Hyde Park reviews in Westminster
★★★★★
2,422 reviews across 2 platforms
40 Connaught Street, London, W2 2AB, Westminster, W2 2AB
Part of Chestertons, see every office.
Chestertons's office in Westminster, at 40 Connaught Street, is rated 4.5 out of 5 across 2,422 reviews on two platforms, including 241 Google reviews rated 4.7.
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Reviews
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommend professional services
Fiona recently assisted me with a change of sharers . Her service was extremely professional with the complete transaction and would highly recommend. We really appreciated your time and efforts.
Agent replied · 25 October 2024
Hi Rodney, thank you for taking the time to leave a review. We're happy to hear that Fiona provided a professional service and that everything went smoothly. Should you need anything further, please do get in touch.
5/5
GoogleFantastic service provided by Chestertons Hyde Park. Alex and the team went above and beyond when selling our property. Always available to support and offer excellent advice. Thank you All.
5/5
TrustpilotStephanie Langton
Stephanie Langton, our property manager at Chestertons, has been consistently professional, knowledgeable, responsive, and helpful. We appreciate how she communicates any problems in the property and coordinates the solutions. We look forward to continuing to work with her in the future.
5/5
Trustpilotgood!
Had a great experience with Preya in property management - sad to see her move onto another area of the business, as she was always so helpful and friendly.
Agent replied · 25 October 2024
Hi Caroline, thank you for your kinds words about Preya. We'll make sure to pass your feedback on to her and should you need anything else, please do not hesitate to get in touch.
5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience with Suzan & Matthew for facilitating the tenants move in co-ordination and the service they have provided, would certainly recommend. Many thanks!
Agent replied · 8 February 2025
Dear Cyrus,Thank you for taking the time to inform us of the positive experience you have recently had with our team at James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review.
5/5
GoogleI would like to personally thank Tabrez Subhan Farooq for his professionalism, dedication and commitment in the marketing of our property. We look forward to continue using Chestertons as our partner and sole agent in the potential sale of the property. Many thanks to Tabrez and the entire team at Chestertons.
5/5
TrustpilotVery good experience with Chestertons
Very good experience with Chestertons, especially with Mr Ravi Vasantha-Raja. He’s very helpful and considerate when it comes to finding a property both within my budget and of good quality. I really appreciated the fact that he always responded quickly and never felt bothered explaining things to me.
Agent replied · 25 October 2024
Thank you so much for your feedback Linda, Ravi will be delighted to hear this! Should you need any further assistance, please do not hesitate to get in touch. Have a great weekend!
5/5
TrustpilotGood experience as tenants
We have a very good experience with our property manager Xiaoyi. No query left unanswered and all are dealt in a timely manner.
Agent replied · 25 October 2024
Hi B, thank you taking the time to write a great review. We are so glad Xiaoyi left no query unanswered and dealt with everything in a timely manner. We appreciate the support.
5/5
GoogleIt was a pleasure to work with the Chestertons team in letting my flat. Charlie was helpful and very responsive, and the Chestertons portal provided a very clear overview of the process, on both the landlord and tenant side.PositiveResponsiveness, Professionalism
5/5
TrustpilotSelling our flat
It was a pleasure to work with the team at Chestertons Kew while selling our flat. Lizzy, Natasha, Daniel and Chloe are friendly and professional and were responsive to our needs throughout the process. They found us a great buyer and helped to steer us through the ups and downs of moving home. Thank you very much!
Agent replied · 25 October 2024
Thank you for sharing!
5/5
TrustpilotChestertons South West Lettings, Jasmine
Jasmine was really helpful throughout the entire process of getting our property rental in Kew, which was in demand from several other prospective tenants. Communication was clear and friendly the whole time, and the whole process was easy and straight forward.
5/5
TrustpilotExcellent customer service
Thanks to agent Nishaad Ali Marla my experience of service from Chesterton agency is the best. I really feel very grateful for his professionalism, kindness, availability and honesty to answer all the doubts and questions that one may have in the process of finding a property. Excellent service. Thank you very much!
Agent replied · 25 October 2024
Thank you for sharing! We are so pleased to hear this.
5/5
TrustpilotGreat experience with Chestertons South West lettings
We recently rented an apartment with Chestertons. Our experience with Heather Phillip-St Louis has been very satisfactory. She answered all our questions, helped us during the process and was always extremely respectful. I highly recommend her, she is a great professional.
5/5
TrustpilotThank you Stav
Hi Stav,Thank you so much for all of your help! We are so grateful for all of the hard work you've done to find our home & also the smooth process after that. We are grateful to have you as our point of contact and couldn't be happier with the way everything worked out.
Agent replied · 25 October 2024
Thank you for sharing your experience! We are so pleased to hear.
5/5
TrustpilotFiona Davidson really came through
Fiona Davidson really came through on a tricky renewal. Always hard working and responsive, I can't thank her enough for sorting all out seamlessly.
Agent replied · 25 October 2024
Hi Lisa, we really appreciate you taking the time to leave a review for Fiona and happy to hear that everything went smoothly. Wishing you all the best!
4/5
TrustpilotFantastic service
Fantastic service. Amanda at the Chesterton team was so quick and helpful with our tenancy process, on hand to help resolve any issues and get the process done as smoothly as possible.
Agent replied · 25 October 2024
Hi Katie, thanks for taking the time to leave a review. We're happy to hear that Amanda and the rest of the team made your tenancy process an easy one. Wishing you all the best for 2024!
5/5
TrustpilotConsistently Reliable.
I have always found the Chesterton team, be it letting, management or sales, to be extremely helpful and professional. I have used them for over 20 years and very happy to recommend them to anyone that asks my opinion.. best Charles
Agent replied · 25 October 2024
Hi Charles, this is amazing to hear! Thank you for sharing your experience with us, we'll be sure to let the relevant teams know. Should you need anything further, please feel free to get back in touch. Best wishes!
5/5
TrustpilotExcellent service from Juliette.
Had a great experience with Juliette who was always available to help and assist in any way she could! Great experience throughout!
Agent replied · 25 October 2024
Thanks so much for the review!
5/5
TrustpilotGreat viewing
Went on a viewing recently with a young man called Ollie. Very professional and felt extremely taken care of. Wouldn’t hesitate to book again.
Agent replied · 25 October 2024
Hi Annabel.Thank you for the great review and sharing your experience with Ollie. We are so glad he was professional and took care of you.Thank you for the support and should you require any further assistance, we will be happy to help.Best WishesChestertons
5/5
TrustpilotContacted Juliette for a flat viewing…
Contacted Juliette for a flat viewing and she was really helpful. Very responsive and made herself available quite quickly. Pretty smooth operation
Agent replied · 25 October 2024
Thank you
5/5
TrustpilotGood phone support
I got a very clear solution to my problem and immediate support to get it fixed when I contacted my phone the agents.
Agent replied · 25 October 2024
Hi Marta, thank you for sharing your experience with our team. We're happy to read that everything was resolved efficiently. If you need any further assistance, please let us know.
5/5
TrustpilotI had experience with Juliette Dartois
I had experience with Juliette Dartois. She was very friendly, helpful and so sweet. She's the best agent Chestertons have I guess.
Agent replied · 25 October 2024
Hi Sousou, than you for sharing your experience with Juliette. We are so glad she was friendly and helpful. We are always here to help should you require any further assistance.
5/5
TrustpilotAnother great experience with…
Another great experience with chestertons, specifically Nishaad, once again he found me a flat within a week and I only had to view one property. He knew exactly what I wanted and found the best option for me. A week later and all documents and formalities are done! Such a hassle free experience!
Agent replied · 25 October 2024
Thank you for sharing your experience with Chestertons! We are pleased to hear this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons Hyde Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
