Trusted Agent profile · Westminster
★★★★★
2,422 reviews across 2 platforms
40 Connaught Street, London, W2 2AB, Westminster, W2 2AB
Part of Chestertons, see every office.
Chestertons's office in Westminster, at 40 Connaught Street, is rated 4.5 out of 5 across 2,422 reviews on two platforms, including 241 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chestertons Hyde Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend Tabrez Subhan Farooq, Associate Director at Chestertons Hyde Park. Tabrez is one of the most professional and proactive agents I have ever met, and has always demonstrated very high levels of commitment. I guarantee that you will have the best experience possible with Tabrez and his colleagues at Chestertons Hyde Park.
5/5
TrustpilotChestertons South West Lettings - Sean
Great moving experience with Sean from the chestertons team. He was always on call to help us with any queries or questions we had regarding the property and the move. He even helped us gain access to the property short notice prior to moving so we could measure up for furniture.Thanks for all your help finding our new home.Steve and Gemma
Your comments have been passed on to Sean and the team, who are very please to read your glowing feedback.All the best in your new home.
5/5
TrustpilotMark Kardos
I have been dealing with Mark Kardos for a number of years during the management of our flat in Tachbrook Street. Mark has always provided prompt and relevant advice and has access to a number of contractors who have proved relaible.
Thank you for taking the time to leave us a review Colin. We've shared your kind words with Mark.
5/5
TrustpilotMillie Brandon was superb
Millie Brandon was superb, very helpful.
Thank you!
5/5
TrustpilotMatthew from SW Lettings
Matthew has been very helpful with organising our new flat.
Thanks for sharing!
5/5
TrustpilotRENEWAL OF TENANCY
RENEWAL OF TENANCY. Tamara dealt with the renewal of our Tenancy in a most efficient and professional manner. She kept us informed and we valued her assistance and recommendations.VERONA WEBBER
Hi Verona,Thank you for writing a lovely review and sharing your experience with Tamara. We are glad she was professional and kept you informed.We appreciate your support.Best WishesChestertons
5/5
TrustpilotExcellent service
Excellent service, particularly Charlie who is a wonderful negotiator. Wouldn’t hesitate to recommend.
A positive customer experience is extremely important to us, so it is wonderful to be able to share such positive feedback with Charlie and the team.Thank you.
5/5
TrustpilotExcellent experience renting through…
Excellent experience renting through Chestertons! My partner and I recently were accepted to rent an amazing flat near Battersea Park - our Chestertons agent Issie Klein made the process really easy, was very knowledgable and always on hand to answer any questions. Would definitely recommend!
5/5
TrustpilotGreat service
We have had great service from Chestertons letting team for years , most recently from Shakil who has been very helpful and responsive . I wouldn’t hesitate to recommend
Hi JT, thanks for your positive feedback and working alongside us for a number of years! Should you need anything else, please do reach out and we'll be happy to help.
5/5
TrustpilotBobby was very efficient and…
Bobby was very efficient and professional.Haloed from beginning till the end.
Thank you for the five star review
5/5
TrustpilotConor showed us around a few places and…
Conor showed us around a few places and was great to talk to, knew what we were looking for by the end. Thanks again!
Hi Orin, we really appreciate you taking the time to leave a review for Conor. Please feel free to reach out again if you need any help. Best wishes!
5/5
TrustpilotA very positive experience
I’ve had a great experience with this letting agency from the initial viewing and getting my offer accepted via Mitch to the move-in coordination with Suzan. Thanks for your help!
Dear Alice,Thank you for taking the time to inform us of the positive experience you have recently had with the Lettings Department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
5/5
TrustpilotChestertons letting
I've had a great experience with the Chestertons letting dept recently - where they did a really good job, helping ensure the change over between two sets of tenants went as smoothly as possible. Particular praise to Sarah Norton, who was always on hand when needed.
Hi Jamie,We're so glad to hear about your recent positive experience with Chestertons and Sarah! Thank you for taking the time to leave this review, and please do reach out if you need any further assistance.
5/5
TrustpilotStav has been super helpful from start…
Stav has been super helpful from start to finish!
Thank you for sharing!
5/5
TrustpilotGlad found a ideal place before the new…
Glad found a ideal place before the new school start it! Appricate Tamara Price at Chestertons South West letting team who did really helps.No matter what the question is, she will try her best to find the answer in the first time. It is the most trustworthy estate agent I have ever seen.
We are so pleased to hear! Thank you for sharing!
5/5
TrustpilotGreat service from Chestertons SW Lettings
I've been using Chestertons SW Lettings for the past 10 years to rent my flat. The latest tenant changeover went smoothly, and Gary was really helpful in ensuring that everything went to plan. He is always quick to respond to queries, and very knowledgeable.
5/5
TrustpilotThee amazing service in South Ken
I found the team at Chestertons in South Ken to be very efficient, friendly and genuinely nice to deal with. The manager Cory McNally was super helpful in resolving a number of queries I had regarding the tenancy agreement and I would highly recommend using this company. Thanks so much guys. You have been excellent!
Thank you for the great review of Cory and the South Ken team!
1/5
TrustpilotThey’ll take your deposit and not return it
Awful company - took my deposit to reserve a flat and wouldn’t return it. Don’t trust them at all. In the process of claiming through courts.
Hi Aneel, we're sorry to see you have left this review. In order for us to look into this to understand the situation, we have sent you a request via Trustpilot for further details. If you could complete this at your earliest convenience, we will investigate further.
5/5
GoogleAiste is very professional, efficient, friendly and attentive and helped us to rent the house we wanted. We are very grateful to her!
5/5
TrustpilotGreat experience
I'm so grateful to Chestertons and in particular to Alhad. It's such a daunting experience to rent a new home especially when big changes are afoot, and to experience the authenticity and understanding that my partner and I experienced from Alhad, made this part of our journey calm, considered and valued.
We are delighted to hear how pleased you are with Alhad's assistance, thanks so much for taking the time to provide this feedback. We hope you and your partner are very happy in your new home!
5/5
TrustpilotThanks to Katherine Ma
I am very grateful to Katherine Ma, with her help I was able to rent a satisfactory flat. She is a patient and enthusiastic person.
Hi Zhao, thank you for the great review. We are so glad she as able to help you rent a satisfactory flat. We appreciate the kind words. Have a lovely day.
5/5
TrustpilotThank you Bobby
Thank you Bobby Rented my property with in a week.
Thank you for taking the time to review your experience
1/5
TrustpilotLetting managers lied and wasted time
Letting managers lied to both my tenant and me about details of the contract and dates. When I complained they said that it was ok as they had not wasted my money, only my time. I've tried to contact their head office 5 times to speak about this but nobody replied to calls, emails or the online chat.
We are sorry to hear you are disappointed and are still investigating what happened with calling head office and the online chat, as there should not be such delays there please accept our apologies for the inconvenience caused to you. Please see below for an update from David, the lettings manager:Dear Michelle,We’re sorry the tenant was unable to meet with you for the check-in but do hope you find him an excellent tenant in all other respects.Our fees remain highly competitive and we strive to provide the highest calibre tenants to all our landlords. We certainly wish you well with the tenancy and please do get in touch if there is anything we can do in the meantime, we are available to speak anytime.Kind regards, David
5/5
GoogleI would like to say a big thank you to Claire Oki for all the great work she did in letting our flat and guiding us through the process. I would strongly recommend anyone to use Claire who was always helpful, efficient and pleasant to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Hyde Park hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
