Trusted Agent profile · Westminster
★★★★★
341 reviews across 2 platforms
88 St John's Wood High Street, St John's Wood, London, NW8 7SH, Westminster, NW8 7SH
Part of Chancellors, see every office.
Chancellors's office in Westminster, at 88 St John's Wood High Street, is rated 4.5 out of 5 across 341 reviews on two platforms, including 197 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chancellors St John's Wood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
Every review we hold for the Westminster office, from every platform, shown as written. First names only.
5/5
GoogleMy agent Ella Harris was absolutely the best. She was responsive and made the whole process super easy for us.
Thank you Rachita for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
1/5
GoogleThis particular branch is fraudulent they advertise old properties they once had to seem as though they still have plenty of properties in portered buildings. I live in abbey house Westminster and they have an ad for a property in my building. I cannot say the flat number but I will be in contact with the landlord to notify them as it’s effecting my sale. Another agency also has the same property on the market for £125,000 more. They’ve also had it up since 15th May 2018 and refuse to take it down by claiming it’s under offer. I’ve messaged them numerous times and it seems it’s been under offer now for a year and a half!!! Wow these must be the slowest negotiations ever. Absolute clowns.
Hi Chris, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and you will be contacted soon. Please email customercare@chancellors.co.uk with your customer number so we can provide further assistance if needed. Many thanks.
5/5
GoogleI have stayed in SJW for more than 10 years and tried many estate agencies and agents. I can confirm that Anscombe is the best for the quality of its people and especially Nicholas Madden-Kenny at A & R St John's Wood for his long experience, transparency and his execution. I have appointed him sole agent on all my transaction in NW8 which testify the trust you can build with Nicholas.
5/5
TrustpilotKatie and Adam - 'on-the-ball'
Katie and Adam have been attentive and on the ball throughout the process.
5/5
GoogleArranged and met Riley for a viewing in St. John's Wood. He was clear and timely with his communication, did his homework on the flat before I arrived, and has been efficient in following-up. I'd definitely work with him again!
Thank you for leaving us this great review Rayan, we will be sure to pass this fantastic feedback onto Riley We are delighted that you had such a great experience with us and Riley!
1/5
GoogleDid not provide all information about referencing. 2 days before move in they said reference has failed and I couldn't get the apartment. Very unprofessional. I would avoid. Update 18/12/18: My account information was submitted to Spark Energy utility provider, for the apartment I was due to move into as a new tenant account. Now Spark energy is chasing me for bills because the agency refuses to clear it out with Spark and change the account holder to the Landlord because I never ended up moving there. No response from Chancellors about this, I have been forwarding emails to them.
Hi Harsh, thank you for taking the time to write a review. We are however, disappointed to read of your concerns. So that we can investigate this, please could you contact us at seniorsupport@chancellors.co.uk? Many thanks.
5/5
TrustpilotGood communication
Good communication, easy to deal with.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotAVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In
Avoid this agency if you value honesty and professionalism.
5/5
GoogleWas great to work with Bobby at the St John’s Wood branch. Felt like we were giving our business to him personally rather than Chancellors. He kept us updated throughout the process and worked through all bottlenecks in the background respecting our busy lives.
Hi Virat, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotVery good experience!
Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.
5/5
GoogleVery professional agency, great customer service. Finding a flat is relatively difficult for me as I do need a few accessibility requirements and Ella from st johns wood agency was super quick and professional in coming up with potential flats. The agency's manager, Bobby, was also very understanding, professional and helpful in dealing with my query. Highly recommend.
Thank you for leaving us this great review Ahmed, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleIan Newton at St John’s Wood Chancellor’s has helped immeasurably with the sale of our property and I take this opportunity to thank him very much for all his help. His attention to detail and patience and perseverance made all the difference. Thank you again.
Thank you Elaine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotJamie Woodman
Good customer service
5/5
GoogleExcellent. From arriving at a previous eviction, advising on changes required, recommending a fantastic builder to upgrade the flat all the way to renting it at my desired price, i thought this was managed very well.
Thank you Purnima for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe rented a property through Anscombe 2 months ago and were assigned Zoe Sophocles. Zoe was extremely professional in her dealing with us and ensured that she fulfilled all her commitments regarding appointments, getting all details of the property. She displayed lot of patience and empathy during the entire process. We would certainly recommend her to friends.
5/5
GoogleHad the best experience. Really friendly and honest realtors. We were shown multiple option and Riley really helped throughout. Nice people and comfortable conversations. Thank You 😊 …
Thank you Delfin for giving our St Johns Wood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleJack was extremely helpful and understood what we wanted from day 1. He was extremely accommodating to our time schedules and was very pro active showing us properties that matched our criteria. The entire process from start to finish was made easier by Jack and we would definitely recommend anscombe and especially him to everyone.
1/5
GoogleBe careful with this company. After I left the apartment they are keeping my deposit even after the Landlord agreed to payback full amount. They keep inventing excuses and lies and are not paying back my deposit. Stay away.
Hi Vittorio, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotIam really happy with the service…
Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.
5/5
TrustpilotExperience with Chancellors
Patrick has a very respectful and helpful manner. I felt he listened from the start to my needs for any potential property and did not exert any pressure in my decision making. He was always helpful and efficient in his responses
5/5
GoogleThe service I received from this office was second to none, I would highly recommend it to anyone who is interested in a flat in the area, particularly Zoe Sophocles is amazing, happened to speak with another of her clients as well and he seemed to be extremely happy with her service.
5/5
GoogleI definitely could say that Martina Lo Magno is the best real estate agent I ever met.
5/5
TrustpilotHollie from the Oxon Property…
Hollie from the Oxon Property Management team was very responsive and proactive in getting our maintenance issue sorted.
5/5
GoogleElla has been very helpful during the process of me moving houses. Quick to respond to my calls or emails and extra explanatory when it was required.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chancellors St John's Wood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Westminster.
