Trusted Agent profile · Westminster

Chancellors St John's Wood reviews in Westminster

4.5

★★★★★ Excellent

341 reviews across 2 platforms

88 St John's Wood High Street, St John's Wood, London, NW8 7SH, Westminster, NW8 7SH

Part of Chancellors, see every office.

Chancellors's office in Westminster, at 88 St John's Wood High Street, is rated 4.5 out of 5 across 341 reviews on two platforms, including 197 Google reviews rated 4.6.

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4.6 / 5

197

Reviews on Google

This office

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144

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Westminster office, from every platform, shown as written. First names only.

1/5

Google

Plz plz be aware of this agency is helpless. They just took ur money and ignored ur problems helpless unprofessional. Special with Ella and Amy properly management. Avoid avoid ⛔️⛔️⛔️

Mona · 24 October 2023

Agent replied · 23 October 2024

Hi Mona, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Bobby and his sales team provide a first class service. I would thoroughly recommend them.

David · 25 July 2024

Agent replied · 23 October 2024

Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

recommend

great experience of selling through chancellors. very professional, great pictures, excellent support with chasing solicitors (although I would avoid the in house solicitors they recommend).

Jennifer · 22 May 2025

1/5

Trustpilot

You will end up doing chancellors…

You will end up doing chancellors property management job yourself.

Timothy · 21 October 2025

5/5

Google

Zoe Sophocles helped us promote our property and went out of her way to support us in every way. The result was that we found tenants quickly who we believe are a really good match to our property. thank you Zoe.

Inge · 25 October 2016

5/5

Google

Ella was super helpful during the whole process. She responds very quickly to all queries and was very supportive and professional.

Kalidindi · 24 October 2022

5/5

Google

I had a good experience with Chancellors specially 'Bobby' in finding a suitable long 3 year term tenants for a two bed flat and ensuring that the entire processing of letting goes smooth by constantly updating me on the progress of the application. I wish that the same good experience continues as this a fully managed let

Chetna · 24 October 2023

1/5

Trustpilot

Landlords: AVOID AVOID AVOID

Landlords: AVOID AVOID AVOID!

H · 22 November 2025

5/5

Google

Bobby and Ella at SJW Chancellors were very professional, efficient and helpful in securing a perfect long term tenant for my property.

Moses · 24 October 2023

Agent replied · 23 October 2024

Thank you Moses for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

1/5

Google

i would not use this estate agent, if you do then please ensure all information is documeneted via an email as if it is given verbally there is a strong chnace they will not standby what they have promised!!they are dishonest and i will certainly never use them again

Ricky · 25 October 2018

Agent replied · 23 October 2024

Hi Ricky, we are very disappointed to read of your concerns. Please can you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.

5/5

Google

I interacted with Ian Newton on our property search. He was very friendly, professional and knowledgeable. He was very patient in answering all our questions and very pleasant to deal with.

Ananth · 24 October 2022

Agent replied · 23 October 2024

Thank you for leaving us this great review Ananth, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Had a very positive experience with Jack Vacher at Chancellors. He showed me several apartments that were exactly what I was looking for and listened very carefully to what I wanted. He was very responsive and helpful throughout the entire process, particularly given that I was unfamiliar with letting in London. He also was not pushy or trying to “up sell” places like a lot of lettings agents I dealt with. I ended up choosing one of the properties he showed me and I’m very pleased with it. Overall would highly recommend.

Claire · 25 October 2018

5/5

Google

We am more than delighted by the service provided by Anscombes and in particular by Gideon Heilpern. He was very helpful during the visits, always providing useful information and double checking facts. Moreover, Gideon has an excellent ability to follow-up on deals and is able to - carefully - manage the process between a buyer and a seller contrary to some other agents sitting and waiting.This deal making/deal closing ability is crucial when you are looking for a flat and Gideon provided 5-star Service. In a nutshell : reliable, hands-on and a genuine deal maker !

Antoine-Julien · 25 October 2016

5/5

Google

Good Friendly and professional team. always available to help. I dealt with Roy Peach who guided and helped me through the whole property deal. I would recommend without a doubt. Thanks

Gaurav · 25 October 2017

5/5

Google

Gideon Heilpern was my point of contact at this branch. He has been very helpful and professional with my search for a property particularly easily to reach and knowledgeable in his area.

Joseph · 26 October 2015

5/5

Google

We bought our first London flat working with Roy (RJ) Peach. RJ has been extremely professional, responsive, efficient (and a pleasure to deal with!) from the start. As deals are always more complicated than they initially appear, RJ’s help was instrumental in helping us navigate through the process and ultimately close the deal with a good result achieved for both the vendor and us. We would definitely recommend RJ to all prospective buyers and sellers of residential property in the neighbourhood.

Gregory · 26 October 2015

5/5

Google

My fiancé and I recently moved to London from Australia and were having a lot of trouble finding an apartment. We were thankful to find Zoe Sophocles from Anscombes who was patient, persistent, and was not overly "salesy" (this is something that irks me about other estate agents). Zoe ended us showing us three great apartments that fit our requirements and were within our budget, something that other agents struggled to do. We made an offer on one of the apartments and moved in a week later. If we end up moving apartments we will definitely get in touch with Zoe and Anscombes.

Anthony · 26 October 2014

5/5

Google

Selling and buying is a big risk and plunge especially in these times of rapidly increasing prices and low availability but, I have done them both successfully with the help of Nicholas Madden-Kenny at A & R St John's Wood. The thing is that both these processes don't just require an offer or finding a suitable place but need perseverance to get the conveyancing done and this is what I acquired from the services of this very competent agency. Incredibly better than all the estate agents I contacted and absolutely concerned to see that I was happy with the offer and with the purchase. Its not the first time I have used them and I credit their manager Dean who runs the show like a family and is very dependable. Nicholas really went way beyond what is expected from anyone and they are really not just concerned with commissions but more with having happy feedback and returning clients.

Vimla · 26 October 2014

5/5

Google

Bobby and his colleagues worked really hard to get the right tenants.

Koustubh · 27 January 2024

Agent replied · 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I had been looking for a flat for almost a month and had viewed more than 30 places none of which I liked. I was told I was very picky! I finally went to Anscombe and Ringlad and Jerome Colmans showed me the flat that I'm in at the moment. I have to say unlike many other agencies, after asking some questions, without wasting even a minute of my time, he showed me the exact place that was most suitable for me. More importantly, he helped me a lot through the contract and the whole process. He made everything simple although my case was in a crucial time and situation.

Parya · 26 October 2012

5/5

Google

I've been looking around london to get an apartment when i first moved in into the city, while other places rushed me to flats that are not of the security level and interior qualities I desired, A&R ,my agent, Vera, led me to flats with locations that are close by the area i was interested in and have many refurbished apartments, with easy access to public transportation. I was explained very clearly all the features of the apartment and the payment policy as well, in addition she helped me compare the values with the advantages of each feature, as i was new to London. I was also taken by a car comfortably and was driven back as well. I was pleased, and I recommended A&R.

BPR · 26 October 2012

5/5

Google

Chancellors were great in making the process of securing a flat easy and quick - Fred Cox was very friendly, professional, and always eager to help. Thank you!

Nafsika · 25 October 2018

5/5

Google

Danielle was a pleasure to work with. She was responsive and flexible and very understanding. Highly recommend her! We had a difficult situation and she resolved it to our satisfaction.

K · 26 October 2015

5/5

Google

Leonardo was excellent and pro-active and kept closely in touch at all times so we always knew exactly what was happening. Great service and I would highly recommend.

Dana · 25 October 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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