Trusted Agent profile · Westham
★★★★★
159 reviews across 2 platforms
66High Street, Westham, BN24 5LP
Surridge Mison Estates's office in Westham, at 66High Street, is rated 4.9 out of 5 across 159 reviews on two platforms, including 154 Google reviews rated 4.9.
Every review we hold for the Westham office, from every platform, shown as written. First names only.
5/5
GoogleBuying and selling property is always a challenging process, but the team at Surridge Mison Estates made selling our house very straightforward. Their professional advice and regular communication was invaluable, and we appreciated their thoughtful and sensitive approach. It’s a pleasure to write this review, and to thoroughly recommend Surridge Mison Estates.
5/5
GoogleI have just exchanged on my house sale and a flat I'm buying Wendy, Ben and Eloise at Surridge/Mison have been fantastic the whole way through. On the other hand, I have veered from Crazy to even Cazier! The team there have supported me each and every step of the way. It's been challenging for them I realize! If you are considering selling, always choose Surridge /Mison above others, they have a much more personal touch (lovely office too!) If you are buying, let's hope SM are the agents who can steer you through the negotiations. PS. They found me a delightful couple who are buying my house, whom have not given me one minute of concern. Although I am so glad it's almost finally over, I shall miss your over and beyond the call of duty and care Wendy, Ben and Eloise. Thank YOU to you ALL. JJulie Akers Eastbourne
5/5
GoogleWe recently purchased our new home with Surridge Mison. We met with both Wendy and Ben for viewings, and had many conversations with the lovely Eloise throughout the buying process. A lovely company to work with from beginning to end. Thank you
5/5
GoogleFantastic service. The sale was largely administered by Ben and Eloise, who were supportive, approachable and very responsive. Highly recommend.
5/5
GoogleWendy was a delight to work with, extremely knowledgeable, excellent attention to detail, easy to talk to, very passionate about her customers and business. Without doubt the best estate agent I have ever had dealings with. This was my seventh home move and I just wish Wendy could have handled them all. You will not be disappointed if you decide to trust Wendy for your next move, and the next, and the next.......PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBen, Wendy and Eloise the friendly team at Surridge Mison provided an excellent, professional service throughout the sale of my late mother’s bungalow. Good quality brochure and video. The property was under offer within 9 days of going on the market. They always kept me informed of viewings and updates. I would definitely recommend.
5/5
GoogleWendy was very helpful throughout the process of our purchase. She gave us regular updates and also chased on our behalf. Even when we had our initial property viewing, she provided insightful details about the property and the area which was very helpful. I would highly recommend Wendy and her team at Surridge Mison Estates.
5/5
GoogleMy husband and I have been blown away from the start at the level of service received by Wendy and Eloise. They have both been so unbelievably professional the whole way through. They are both easy to talk to, honest and has made this rather tricky process at times a little easier for us. I would highly recommend this firm.
5/5
GoogleWendy really does go above and beyond - it was an absolute pleasure to deal with her. Moving home can be stressful but Wendy is reassuring, helpful and provides a very personal touch. I would not hesitate to recommend Wendy and Mison West to anyone 🙂PositiveResponsiveness, Quality, Professionalism, Value
We are so delighted to have been able to help remove some of that stress Sarie and help to make this important sale happen😊 Thank you for trusting us! …
5/5
GoogleJust WOW, what an amazing agent. Completely different experience to anything I’ve ever experienced before. Incredibly switched on, so helpful, completely professional and went way beyond any expectations I may have had. Ensured the chain stayed intact and kept everyone moving in the right direction. 1000% recommendation for any transaction you may have, would never consider going anywhere else EVER!!
5/5
GoogleWhen choosing an estate agent I was looking for someone who was personable and made me feel comfortable. Out of the 3 estate agents I met I was most impressed with Wendy as I felt she was trust worthy and had our best Interests at heart. I would recommend Wendy's services she is very helpful and knowledgeable. Also, a genuine lovely, thoughtful person. Thank you Wendy for all your help.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have been extremely happy with the way Surridge Mison Estates have managed our sale, from start to finish, and it sold very quickly. They’re polite and always kept us up to date with the progress of the sale. We would highly recommend them.
5/5
GoogleWell, what can I say? I really don’t know where I’d be now without Wendy! Nothing at all is too much trouble for her. Office hours? What’s that? We’ve communicated any day of the week - unheard of I hear you say? If it hadn’t been for trying to view a property earlier in the year, I would probably never have heard of Wendy! But I can assure you, everyone I know , and especially anyone who is considering house selling, now, has heard of Wendy! I recommend her to everyone. So much so, that although too late for helping my son and daughter in law with their sale, she’s on board for their purchase! Could there be a higher accolade? From day one - viewing a property that ‘wasn’t for me’, despite her absolute professionalism, you can be forgiven for thinking you’re being guided through the highs and lows, the good and the bad of buying and selling property by a friend! Wendy treats us all with such care, professionalism, empathy and understanding. I would have been a complete nervous wreck with the awful experience I had with solicitors, if it hadn’t been for Wendy fighting my corner with me and for me! I loved my home - and Wendy made sure it was found by someone who is going to love it as much. Strange to think that one could still feel a need to make sure the right person becomes the next custodian of something you have put your heart into. And then, I have been rather pre-occupied with a health issue that I forgot to check cupboards, and Wendy came to the rescue again!! I hope Wendy has become a friend and I look forward to staying in touch! And if nothing else I’d like her to see my next adventure!! To sum up Wendy - SHE CARES!!!!
5/5
GoogleA lovely team ! Really kind, supportive and helpful. They offered advice when required and kept us informed at all times, thank you !
5/5
GoogleWendy is the dream estate agent. She is responsive, dedicated and professional. She made the whole process of buying a house so much easier and we trusted her which is paramount. We couldn’t have asked for a better estate agent when buying our property and our only regret is not knowing about her when we were selling! I would not hesitate in recommending Mison West and will be using their services in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookWe really couldn’t of had better service and support selling our home. We were reassured the whole time and any questions or queries were answered and fully explained. I cant thank you guys enough for all the support, not just with selling but also with any questions regarding our purchase. Such a lovely team! Highly recommend ⭐️🤩
Thank you so much, it was our pleasure! We are so pleased you are finally in your new home and so excited to hear about the next chapter!❤️❤️
5/5
GoogleBrilliant experience from start to finish on both the selling and purchasing side. Wendy, Ben and Eloise are all incredibly responsive, informative and patient. I would absolutely use them again. 10/10
5/5
GoogleWe found and purchased our new home through Surridge Mison Estates. Wendy supported us all the way through. She was friendly, efficient, flexible and professional. Liaised very effectively with all parties involved. Excellent! Thank you Wendy! Whether you are a buyer or seller, we highly recommend this local estate agent! Very best wishes, David and Margarita
5/5
GoogleA neighbour recommended Surridge Mison Estates for the sale of my house, after his sale went quickly and smoothly. He told me Wendy was very professional and I have to say he was entirely correct. The service was brilliant, Wendy was understanding, extremely professional and I always felt I could trust her from our very first consultation.
5/5
GoogleI couldn't recommend Mison West estate agents highly enough. They provide an extremely professional, efficient and very friendly service. Wendy at Mison West went over and above to push forward the purchase of my first home, corresponding with the vendors' solicitors on a daily basis until the sale was finalised. This made buying my first home an enjoyable rather than stressful experience. Highly recommended.
5/5
GoogleWendy was amazing every step of the way through a very stressful time. She is friendly, calm and caring and always positive and was available 24/7. I would highly recommend her.PositiveResponsiveness, Professionalism
I must say what you went through to buy your home was beyond anything in my 20+years I had seen before! But both you and our seller stayed true and trusted each other and here you are now. Thank you for the kind words it has been an absolute pleasure and that we can stay in touch.
5/5
GoogleI just wanted to say thank you very much for all the help and support that everyone has given us, it was a very drawn out process due to circumstances outside of your control but you remained positive and proactive throughout. If it wasn’t for your insight and determination I think my parents would’ve given up, once again thank you for everything.
5/5
GoogleCouldn’t recommend Surridge Mison highly enough, they are so personable
Thank you so much for the kind words and positive review! A recommendation to be proud of and we are delighted you feel able to make it. Our thanks again.
5/5
GoogleWe would like to convey our huge thanks Surridge Mison Estates, in helping us to achieve our dream move to, pictures attached. We couldn't have done it without you, understanding our needs throughout wasn't easy, and you stuck with us and helped us every step of the way. Really hope your business thrives, you both deserve it. We would highly recommend you, keep up the good work.
What wonderful photos! We are over the moon to see your lovely new home has turned out to be everything you wished for!
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