Trusted Agent profile

King and Chasemore reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

107 reviews across 2 platforms

West Street, Midhurst, West Sussex GU29 9NQ

King and Chasemore's West Sussex office at West Street is rated 4.2 out of 5 across 107 reviews on two platforms, including 90 Google reviews rated 4.7. The 17 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

90

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Sussex office, from every platform, shown as written. First names only.

5/5

Google

We did all of our home rental searching from abroad and, tho no process is without hiccoughs, it was and a pretty smooth experience thanks to Sharon of K&. And when we arrived and got first sight of the apartment there were no surprises! 😁 A great Team πŸ‘

Darrell Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

During the time it took to find a buyer and sell our late mother’s flat we were lucky to have the support and total professionalism of Amy Tripp. She made sure at all times that we were kept in the loop and drove things along when the chain …

Valerie Β· 16 July 2025

Agent replied Β· 24 August 2025

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Anthony at King & Chasemore is absolutely fantastic. He helped us move into a beautiful flat really quickly and made everything so straightforward. He was super friendly, knowledgeable, and always got back to us straight away as well as …

David Β· 16 October 2025

Agent replied Β· 16 April 2026

We are so thrilled to hear about your positive experience with Anthony at King & Chasemore! We strive to make the moving process as smooth and seamless as possible and are delighted that he exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Not honest

This agency happily rents furnished student accommodation and misrepresents properties on it's website. Specifically, advertising a property with a furnished double room to my son and charging accordingly. On discovering the room in fact had a single bed their response to him was it could in theory fit a double bed if he wanted to buy one. Perhaps he could put it in, somehow store the landlord's bed for the duration of the tenancy, take the double bed with him when he left etc. This is both deliberate misrepresentation and exploitation of students. Steer clear and don't trust anything they say.

John Β· 29 June 2025

5/5

Google

I recently bought a new property through King and Chasemore. Liam was excellent throughout, allowing plenty of time for us to see the property on first and second viewings in a relaxed and unpressurised manner. He was patient and helpful in his approach, which made the buying experience very positive. Many thanks Liam!

Viv Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

4/5

Google

Great service from the get go. My time scale was very limited and Sharon and the team went the extra mile to make it happened for me. Communication was superb and they still maintain the personal touch so often missing these days.

Kevin Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

5/5

Google

Can’t thank Tony enough for his help finding a rental property in such a short period of time. He’s always there at the end of the phone to help with anything. Absolute star.

Shelley Β· 20 November 2023

Agent replied Β· 17 June 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Tony and Brooke were very helpful and knowledgeable about the properties they had on offer. We found their help made the move less stressful

Gerald Β· 18 May 2024

Agent replied Β· 17 June 2024

gerald elliott thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Brooke and Tony were extremely helpful to me all through the process, from finding the house to moving, I would highly recommend them .

Linda Β· 18 May 2024

Agent replied Β· 17 June 2024

Many thanks Linda for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Me and my partner have been dealing with Anthony Ravensdale. He has been absolutely amazing. I enquired for a one bedroom flat and he done everything he can to get us into a 3 bedroom. Within less than a week we have a move in date and are …

Charlotte Β· 16 April 2025

Agent replied Β· 13 April 2025

Thank you for taking the time to leave us your 5* review Charlotte! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Following a disastrous flood at our home, while we were away on holiday, we were looking for alternative accommodation. We called in to King and Chasemore and were introduced to Anthony Ravensdale. We were treated very professionally, …

Anthony Β· 16 August 2025

Agent replied Β· 10 August 2025

Thank you so much for your kind words! We are glad that we were able to provide you with a suitable rental property and handle the entire process professionally and effectively. We appreciate your trust in us and are always here to help in any way we can. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Trustpilot

From start to finish Iv been so…

From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.

Kerri Β· 25 September 2025

1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call.

Jay Β· 30 March 2025

5/5

Google

Ed - branch manager was so kind and helpful in verifying my elderly parents documents - they are pretty immobile and he couldn’t have been more accommodating when we visited the King and Chasemore office in Midhurst! Thank you!

Madeleine Β· 8 June 2025

Agent replied Β· 24 August 2025

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I’m happy to share my experience with king and Chasemore staff. They had provided me an excellent service regarding my letting. They all are very kind and helpful. Although I faced so many challenges during this letting they all stood beside me and helped me a-lot. There are no words to explain my gratitude towards them. Very quick in work too.😍😍😍😍😍 And also I must Sharon and Anthony always stop beside me for everything until last minute. They also sacrificed their time for my work to be done.

Thushara Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Without meaning to copy previous reviews I seriously cannot write anything negative about Sophie or Tony. From the moment I met Tony at the property for the viewing and Sophie on move in day absolutely nothing has been too much for them…..I …

Hannah Β· 16 April 2025

Agent replied Β· 9 December 2024

Hello Hannah, Thank you so much for your wonderful 5* review! We're thrilled to hear that … More

5/5

Google

Liam Squire went over and above the call of duty in our recent transaction involving King and Chasemore. He was always available to deal with any queries in a very polite, human and reassuring manner. An absolute pleasure to deal with.

Guy Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

4/5

Google

Very friendly helpful team. Making my first rental a smooth and stressless experience

Mary Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you for your kind words! Our team strives to provide top-notch customer service and we're glad we could make your rental experience stress-free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Couldn't recommend K&C Midhurst enough. After a very turbulent few months and multiple knock backs, Tony and Sharon didn't give up. Only when there was a time limit put on things, I began to lose hope. Tony came up trumps on a place and had me moved in within 2 weeks. The compassion, understanding and perseverance that they gave was second to none. I wouldn't look anywhere else, just fantastic. Thank you, team!

Morgan Β· 21 September 2023

Agent replied Β· 17 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Extremely poor service and complete lack of professionalism.

An agent came out to carry out a property valuation. After the visit, no valuation was ever sent, and there was no follow-up of any kind. I waited, chased, and eventually emailed a formal complaint about the lack of communication and service.

AC Β· 26 January 2026

5/5

Google

We had an outstanding experience with Tony as our Lettings Manager. His professionalism, knowledge, and attention to detail made the entire rental process smooth and stress-free. He was always available to answer our questions and provided excellent communication throughout.

Mariah Β· 14 March 2025

Agent replied Β· 25 April 2025

Thank you for taking the time to leave us this great 5* review Mariah. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Worst service EVER

Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.

Jennifer Β· 8 October 2024

5/5

Google

From the moment of first contact We immediately new these guys were good , having bought and sold a few properties over the years we have in the past received awful service but King and Chasemore were fantastic and there service went above and beyond and nothing was to much trouble , all the sales staff were bought over to the property and new everything there was to know regarding the grounds out buildings and practical stuff like boilers etc so they always had a answer for a prospective buyer and took notes , our property was a Grade 2 listed so not the easiest to sell but they took an interest and had enthusiasm when showing people round.

Top Β· 18 June 2022

Agent replied Β· 17 June 2024

Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

I was in an unusual position of being a local representative for a National Church charity which was selling a house which it jointly owned. Consequently, the sale had to be conducted under RICS guidance which follow Charity Law rules. As I was new to this process, there was a lot more proof required of the legal entity of myself and my position as representative. In addition, anyone interested in purchasing the property had to be informed of the legal delay in approving the sale. These complications were handled very well by King & Chasemore, making my life a little less stressful, given my role as go between them and the Church Charity trustees, solicitor and joint house owner.

Phillip Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King and Chasemore's Google reviews

Questions about King and Chasemore

How many reviews does King and Chasemore have?

King and Chasemore's West Sussex office has 107 reviews across two platforms: 90 on Google, 17 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is King and Chasemore's rating?

King and Chasemore is rated 4.2 out of 5 across all 107 reviews, and 4.7 out of 5 on Google from 90 reviews, checked 9 October 2026.

Where is King and Chasemore's West Sussex office?

King and Chasemore, West Street, Midhurst, West Sussex GU29 9NQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.