Trusted Agent profile

King and Chasemore reviews

4.2

β˜…β˜…β˜…β˜…β˜… Great

107 reviews across 2 platforms

West Street, Midhurst, West Sussex GU29 9NQ

King and Chasemore's West Sussex office at West Street is rated 4.2 out of 5 across 107 reviews on two platforms, including 90 Google reviews rated 4.7. The 17 Trustpilot count is for the whole business. Checked 9 October 2026.

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4.7 / 5

90

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Sussex office, from every platform, shown as written. First names only.

5/5

Google

A slightly late review... Which i apologise for... Tony was absolutely Amazing with helping me move into this 1 bed flat in MIdhurst ...Tony had everything sorted for me... He even reasured my parents when they both phoned him for questions to be answered!!.... Tony for me went above and beyond to help and support me!!.... and a beautiful touch was a starter welcome box... which was very much appreciated.... So Tony a massive THANK YOU... as i said I definitely Recommend King and chasemore πŸ₯‚πŸΎπŸ₯°.

Katmando Β· 26 March 2026

Agent replied Β· 16 April 2026

Thank you for the wonderful review! We are so glad that Tony was able to provide such amazing service during your move. It's great to hear that he went above and beyond and even provided a welcome box. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently I was selling my home in Midhurst and moving to the coast. I can honestly say the team at K&C kept me sane as my chain was difficult to say the least with people demanding it all happen to suit their own personal schedules. Cameron was excellent with the viewings, giving me all the feedback in a timely manner. His quiet yet professional manner put everyone at ease. Once under offer Amy was then my contact and she kept me up to date with all the [constant!] changes going on as she fully understood all my concerns and therefore explained the details of what was going on as my solicitor was somewhat remiss with this. I needed a certain level of hand holding and the team most certainly delivered. Keith even helped me fill in the reams of paperwork whilst Edd the manager, kept a watchful eye on the proceedings and was always welcoming when I popped in to the office needing some guidance or reassurance. I cannot recommend them highly enough.

Jenni Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much for your kind words! We are thrilled that our team was able to keep you calm during a stressful process. We understand how important communication and support are during a move, and we are happy to have provided that for you. Thank you for trusting us with your home sale and we wish you all the best in your new coastal residence! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My boyfriend and I just bought our first house with King and Chasemore. We were really happy with the service. Amy kept us updated throughout the whole process, made everything clear, and answered all our questions, even after we’d bought the house. Her support made the experience much easier. We would definitely recommend! Thank you all, we are so happy in our lovely new home!

Isabelle Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for choosing King and Chasemore for your first home purchase. We are thrilled to hear that Amy provided you with exceptional service and made the process easier for you. Congratulations on your new home and thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team

4/5

Google

Recently purchased a house through King and Chasemore, Midhurst. When our offer was accepted we were handed over to Amy who was fantastic is keeping everything moving and pushing things through quickly. Being a first time buyer, Amy was great at helping explaining the process and timeline for me.

Emily Β· 16 December 2025

Agent replied Β· 16 April 2026

"Thank you for choosing King and Chasemore, Midhurst for your home purchase! We are thrilled that Amy provided exceptional service, guiding you through the process with ease. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had a really good experience purchasing our home through King and Chasemore, Midhurst. Cameron and Amy were super helpful with viewings and chasing solicitors for us, keeping us updated every step of the way. Thank you again!

Charlotte Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much for the kind words! We are thrilled to hear that you had a positive experience with our team at King and Chasemore, Midhurst. It was our pleasure to assist you with your home purchase and we are glad to know that Cameron and Amy were able to provide helpful and timely service. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

These two deserve the length of this review, Tony and Brooke have been absolutely incredible, they both go to extreme lengths to provide the best service. I was provided a viewing within two days and upon arrival Tony was so happy and bubbly gave me a viewing i’d never forget, the humour and the professionalism was one of a kind. I expected the viewing and within 5 minutes I was sitting down with Brooke signing for referencing. Brooke was friendly, kind and very polite. She gave me all information and both letting agents at Midhurst have kept me in the loop and reassured me. They have done all of the work in finding me a one bedroom property within three weeks I am moving in! All work done that needed to be done completed over one weekend. I’m genuinely forever grateful to have worked with such an incredible team. I highly recommend King and Chasemore due to the experience I have had. They deserve every promotion they get. Every penny they earn. Thank you guys so much❀️

Tate Β· 29 June 2024

Agent replied Β· 17 June 2024

Hi Tate Roberts, Thank you so much for sharing your wonderful experience with Tony and Brooke at King & Chasemore Midhurst. We are thrilled to hear that they provided you with exceptional service and made your moving process smooth and enjoyable. We appreciate your recommendation and kind words. Thank you for choosing us! πŸ‘πŸ”‘ Kind regards, Lucy, Customer Relations.

5/5

Google

Purchased through K&C Midhurst, Amy Tripp made the process clear and kept it on track.

Jamie Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for your positive feedback! We're so glad to hear that Amy was able to provide you with a smooth and efficient purchasing experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have been dealing with Sharon for the last couple of months whilst looking for a rental property in the Midhurst area. I have nothing but praise and gratitude for her patience with me, great communication and a genuine desire to help me find a property. Out of the 20+ letting agents I have contacted since November, Sharon is the only agent to check in with me on a regular basis snd suggest new properties. Fantastic customer focus! Thank you!!!

Paul Β· 18 June 2023

Agent replied Β· 17 June 2024

Thanks for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I would say these guys are amazing ! I was looking for 2/3 bedroom home with garden, had many viewings and couldn't find anything that ticks all our requirements. I had a conversation with Sharon Lambert couple of weeks ago and I explained my requirements, no homes were available that time and she promised that she will contact me if she find any suitable property. Honestly I was not expecting any call back, but she did call me on a Saturday evening and told there is home and it is not advertised, if interested I can have a viewing on Monday. I quickly accepted the offer and made the viewing. A lovely home with large garden on a reasonable price that ticks all the boxes! Needless to say, I accepted the offer there itself and started processes on the same day. I would like to thank Sharon for her service, indeed she went extra mile and ensured everything is going smooth as expected. I have recommended Kings and Chasemore to my friends as well. Highly recommended

Shirin Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Tony and Brooke were kind, helpful and reassuring throughout the whole moving process, going above and beyond to make sure everything was smooth and seamless from start to finish. Nothing is ever too much hassle and I felt really informed …

Peter Β· 16 April 2025

Agent replied Β· 24 August 2024

Thank you for your 5* review Peter. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

I highly recommend King & Chasemore at Midhurst, truly amazing team, Brooke and Anthony are very supportive, understanding and compassionate. We met Anthony while viewing a house , he is absolutely fantastic, one of a kind, very committed to provide great service and to understand individual clients needs. There is no agent like him and you just know you will be well looked after

Patrycja Β· 19 March 2024

Agent replied Β· 17 June 2024

Thank you Patrycja for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Cameron and Amy were outstanding. They couldn't have been more helpful, I'd definitely recommend them.

Zac Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to hear that Cameron and Amy provided exceptional service. We strive to always go above and beyond for our customers and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Tony was very professional helpful, easy to talk to and over all I would thoroughly recommend him.

Jasmine Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Tony provided professional and helpful service. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I registered with hundreds of agents over 4 counties and found Sharon @ K&C the most engaging and communicative agent of all. My search criteria was quite demanding, but even if she didn't have anything suitable to offer, she still called to catch up, check on my search and explore what compromises I could make. I have been in property for over 25 years, and have managed large London offices and departments, so to encounter good old fashioned effective agency (rather than the usual ping out an email) is so refreshing and a skill and fortitude hard to find. Many thanks Sharon

Peter Β· 18 June 2022

Agent replied Β· 17 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I registered with K&C very recently and have been so impressed with the Customer Service especially with Tony at the Midhurst Office and followed up with Sharon. Thanks so much again. I am adding to this review as not only has Tony given excellent Customer Service but also Brooke at the Midhurst office has too and I would highly recommend King & Chasemore to anyone. Since this last review, I would like to add that I have actually been able to continue my rental journey and thank goodness it has been finalised through Tony at King & Chasemore who has been excellent guiding me through what has been an extremely challenging time before I contacted Tony again and now, thanks to a lot of time and patience from him, I am looking forward to moving into my new home very soon with an Agent who goes above and beyond to make the move as smooth as possible. I am looking forward to not only being where I want to be again, but also dealing with an Agent who always has an extremely positive, approachable, supportive and professional attitude.

Jeanie Β· 11 April 2025

Agent replied Β· 17 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

King and Chasemore Midhurst is a busy, small agency but the manager and the staff are committed to great customer service. I was as pleased with their approach to the sale of my property last year as I had been when I purchased the house in 2012. I was kept well informed and up to date with the results of viewings and the situation of possible purchasers. The right person came along on a very wet Saturday afternoon and it was obvious the viewer was interested. I was not surprised when an offer came and the agency dealt with matters utterly professionally. When delays occurred with my inward purchase they were able to find out details of the reasons for the delays that I was not able to get and this gave me comfort. I cannot rate them highly enough.PositiveResponsiveness, Quality, Professionalism

Jane Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you for the excellent 5* review and your kind words. Kind regards Lucy, Customer Relations

5/5

Google

I have used King & Chasemore estate agents in Midhurst for many years as both a landlord and also to purchase and sell property. The company is always very professional and understanding to individual client needs. This has been especially true over the last year as the agency has kept up to date with all protocols, not only creating a safe environment but also keeping clients updated and informed, whilst maintaining a professional service. There is always a welcome smile and friendly team whenever you go into the office. I have no hesitation in recommending this company.

Lizzie Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Brooke was so helpful in helping me navigate through the process. With Brooke, the process was very seamless. Not forgetting Tony who took it upon himself to show me around and helped me with making a final choice. Thank you Brooke and Tony

Anthonia Β· 29 July 2024

Agent replied Β· 24 August 2024

Thank you for your terrific 5* review anthonia oderhohwo. Best wishes, Lucy, Customer Relations.

1/5

Google

If you are a Tennant renting, DO NOT USE. The managing agents are terrible. I moved into a poorly cleaned flat, had to pay out of my own pocket to make good. Management requests were rarely followed up. Then they did not return my deposit or confirm any proposed deduction amount despite almost 3 months passing.

Sophie Β· 16 October 2025

Agent replied Β· 16 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

What an amazing team. This team are truly dedicated to help and support you in any way they can. Tony was a super star and fully understood what was needed in a rental property and helped along the way until a successful rental was secured. Would highly recommend King and Chasemore at Midhurst. Thank you!

Janie Β· 21 October 2023

Agent replied Β· 17 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We purchased a house through King & Chasemore this year, with the purchase handled by Liam Squire, and I couldn't rate them more highly. Liam was always available to answer any queries and went above and beyond the call of duty in providing information and reassurance. They were very professional but also genuinely friendly and kind and not at all like the typical estate agent image! Would definitely recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Aneyeforthings Β· 25 August 2021

Agent replied Β· 17 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

At the beginning of the year we bought a house being marketed by King and Chasemore. All the staff members were excellent, but we dealt mainly with Lorna who was just brilliant at liaising between all the different parties. Moving is always a difficult time but Lorna's warmth and professionalism made all the difference.

Alan Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Brooke at King and Chasemore Lettings was extremely helpful, friendly and did as much as she could for me. I hope to deal with this company in the future as the service was outstanding!

Rebecca Β· 22 June 2024

Agent replied Β· 17 June 2024

Thank you for your kind words, Rebecca! We are delighted to hear that Brooke provided you with outstanding service. We look forward to the opportunity to assist you again in the future.

5/5

Google

I registered with Jade many months ago now, I found her to be extremely professional and courteous each time that we spoke which actually was every week to update me on the market and to establish if my circumstances had changed. If only all Estate Agents were as organised and as proficient as she was. Thank you Jade.PositiveProfessionalism

AMANDA Β· 25 August 2022

Agent replied Β· 17 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King and Chasemore's Google reviews

Questions about King and Chasemore

How many reviews does King and Chasemore have?

King and Chasemore's West Sussex office has 107 reviews across two platforms: 90 on Google, 17 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is King and Chasemore's rating?

King and Chasemore is rated 4.2 out of 5 across all 107 reviews, and 4.7 out of 5 on Google from 90 reviews, checked 9 October 2026.

Where is King and Chasemore's West Sussex office?

King and Chasemore, West Street, Midhurst, West Sussex GU29 9NQ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.