Jacobs Steel West Sussex reviews

★★★★★ 5/5

Google

Jacobs Steel have just let our house for us and Ollie & the lettings team have been fantastic keeping us informed and offering great advice. Luke and the Jacobs Steel team have helped us previously buying and letting properties and always deliver a great service. Adam & Jody

Adam · 29 January 2024

★★★★★ 5/5

Google

I walked into Jacobs Steel office on 16.11.18 and asked if they had a property to match my requirements -- it was unbelievable how all my wishes were in the property I have now purchased -- first floor apartment, at Goring, all electric, garage, south facing balcony, the right price. The service I have had has been first class -- Jacobs Steel have kept in touch with my solicitor, the vendor and myself. I collected the keys yesterday and move in next Monday 4th February. Thank you all.

Graham · 29 August 2019

★★★★★ 5/5

Google

Completed on our sales and purchase two weeks ago with the sale being through Jacobs Steel. They were incredible throughout and, with a direct comparison against the other agent I can tell you that they went above and beyond what seems to be the level of service provided elsewhere. Having had the property for sale through a different agent for 6 weeks, with 30+ viewings and no sale, Jacobs Steel managed to sell the property in a week and a half, simply by getting the right people to come and view it. I couldn't believe how quickly they matched up the property with a suitable buyer. They then closely managed the entire transaction looking after and updating not only me, but also my buyer, which I think is massively important. Both parties were always kept in the loop as to where we were and what would happen next. We ran into a couple of hiccups along the way and Jacobs Steel managed these seamlessly, not letting anyone worry or panic. I felt incredibly supported throughout and wouldn't hesitate to recommend them or use them again. Particular kudos to Luke who was my main point of contact. Even when he went on holiday he handed over seamlessly so that the level of service was consistent. Thank you all for you hard work.

Lucy · 29 August 2019

★★★★★ 5/5

Trustpilot

Excellent

All of our dealings with JS were handled in a friendly and yet, totally professional way. We were shown respect, support and understanding and were never put under any pressure whatsoever. We genuinely felt that they were operating on our behalf and in our very best interests. We cannot speak highly enough of Luke and all the JS team at the Town Centre office of JS. Many thanks to you all.

Andy · 18 July 2024

★★★★★ 5/5

Google

Would highly recommend Jacob Steele really helpful and friendly making finding a place really easy

Paul · 11 November 2024

★★★★★ 5/5

Trustpilot

Jacob Steel were very professional…

Jacob Steel were very professional throughout the sale and kept us in constant communication on how the sale was proceeding and Rachel was very helpful.Although they are not based in Angmering, they managed to secure a deal very quickly for the asking place. I would definitely recommend them to friends and family.

Trisha · 24 March 2022

★★★★★ 5/5

Google

Overall very happy with the services provided by Sophie and the team at Jacobs Steel, Broadwater. Not only were they helpful prior to us moving in with all the questions that we had, but they’ve also provided excellent ongoing support now that we’re settled. Would highly recommend and can’t fault anything with our experience!PositiveResponsiveness, Professionalism

Ash · 28 August 2021

★★★★★ 5/5

Google

We had an incredibly protracted and difficult sale due to endless incompetence at the bottom of the chain. Throughout the process, Mel Daddow at Jacobs Steel has been supportive, unflappable and helpful in the extreme. Without her patience and tenacity (coupled with brilliant Solicitors acting for ourselves and our buyers), I have no doubt that the sale would have fallen apart at any one of the many crunch moments. I would unhesitatingly recommend the company to anyone wishing to sell in the area.

Chris · 29 August 2018

★★★★★ 5/5

Google

The best estate agent I’ve ever dealt with in 36 years all along the south coast. Quick to communicate, efficient, friendly and professional. I would recommend Jacob Steele to anyone.

Carly · 29 January 2024

★★★★★ 5/5

Google

We placed the house on the market expecting to move towards the end of the year, Jacobs Steel sold the house within a day of it being on the market! The new buyers wanted to be in the house within six weeks & we were very grateful to have Libby Horner guiding us through the process. She chased all parties to ensure the process kept to schedule & kept us very informed throughout! RECOMMENDED!PositiveResponsiveness, Professionalism

Maynard · 28 August 2020

★★★★★ 5/5

Trustpilot

A great experience

From start to finish, Jacobs Steel dealt with all of our needs in a professional and expedient manner. Amelia was great in showing us our property and Rachel went to great lengths to sort out any issues that cropped up. Would recommend using them.

Michael · 6 January 2023

★★★★★ 5/5

Google

Amazing service, was put with Will, who works there, helped me out massively, I was in desperate need of things moving quickly due to the house I’m was previously living in being sold and only having a couple of weeks until needing to leave. Will did everything in his power to get me all sorted and ready to move into the new property. Always available on the phone for updates aswell. Very grateful for the service.

Craig · 28 February 2024

★★★★★ 5/5

Google

Very happy with the service that Jacobs Steel provides so far, the communication is efficient and the staffs are very friendly and professional. Special thanks to William and Sophie, with their prompt help from the beginning, we feel very reassuring for the stay in our new home!

Kai · 28 August 2022

★★★★★ 5/5

Trustpilot

The Jacobs Steel team are outstanding

The Jacobs Steel team are outstanding. From the initial meeting through to the sale of the property, at each stage we were kept informed and advised, nothing was too much trouble. As this was a sale of a property owned by dearly departed family member, the manner in which it was sympathetically and professionally handled by all of the colleagues at Jacobs Steel was very much appreciated. Thank you.

Nik · 25 October 2021

★★★★★ 5/5

Google

It was one of the best renting experience for us. Very straight forward process. Thank you Jacob Steel

Ngozi · 20 August 2024

★★★★★ 5/5

Google

One of the best rent-a-flat-via-agency experience! The process went smoothly and quickly. The staff was very professional, especially, I would like to thank William Payne for being attentive, well organised and a helpful lettings consultant!

Dora · 28 August 2023

★★★★★ 5/5

Google

Jacob steel team have been amazing through out our renting process. We were very stressed as it was difficult to find a good property due to Covid, but the team made things much easier for us. We would like to thank Sophie in particular, she made the whole process very smooth.PositiveResponsiveness, Quality, Professionalism

NJABULO · 28 August 2021

★★★★★ 5/5

Google

Very professional service from Mel and the team at Jacobs Steel saw us through the sale of our house. Excellent advice on sale process and marketing. First rate communications throughout.

Gordon · 29 August 2018

★★★★★ 5/5

Google

We bought our apartment through Jacob Steele and they were so great we decided to use their management services when we rented out our property. All the staff we have dealt with in the sales and lettings teams have always been extremely professional and helpful, we couldn't have asked for a better. Highly recommended for any sale or rental services.

Clare · 9 November 2024

★★★★★ 5/5

Google

I have undertaken many maintenance jobs for the letting team. I work closely with the property maintenance team of Hayley, Leigh-Ann and Holly who are all very knowledgeable and communicate well about problems that may arise in the properties and how we resolve them together. It is a pleasure to work along side the team and cannot recommend them enough.

Eliot · 3 November 2024

★★★★★ 5/5

Google

I have worked as a surveyor for many different estate agents. Jacobs Steel has just let a premises for us and I have been very impressed with the number of potential tenants they showed and how professional they were. I would recommend them to any one who is considering renting there premisses. Well done Jacobs Steel and thank you. Kindest Regards Steve Roffey and Fery Azimi

Stephen · 28 July 2024

★★★★★ 5/5

Google

Very professional and friendly staff. Thanks to Natalie the whole procedure went quickly and stress less.

Rafal · 21 August 2024

★★★★★ 5/5

Google

Jacobs Steel sold my flat for me and what an amazing service they provide right from the start. Luke the manager came out to see me and really sold the service they provide, it wasn't like other agents, he was really approachable, wanting to give as much info about what they provide and why the price for the flat was with in reason with the current market, excellent manager with excellent knowledge! With viewings I then had Sienna and Amelia mainly supporting with these, they were amazing in keeping me informed of viewings and any potential buyers. They were also really approachable and wanting to help as much as possible get buyers. Once I had a buyer, Jacobs Steel has staff who support with liaising between buyer's/sellers/solicitors, I had Richard supporting me and he was absolutely amazing, really pushing for things to get moved on when things got slow and his knowledge was brilliant! Overall I would 100% recommend Jacobs Steel, for their excellent staff, excellent communication and excellent service! Thank you again!

Danielle · 2 October 2023

★★★★★ 5/5

Google

Very professional and friendly company. A much more personal service. Thoroughly recommend.

Louise · 19 March 2026