Every review we hold for the West Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad such exceptional service from Jamie, he got me a great deal and explained the process in clear and simple terms which I really appreciated as a first time buyer. Nothing is too much trouble. I would definitely recommend his services.
Amber · 4 August 2024
Agent replied · 25 August 2024
Thank you for your 5* review and recommendation Amber. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team did a great job for me I would highly recommend them
George · 21 July 2025
Agent replied · 12 November 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleBe careful when adding yourself to their system as you will never stop receiving emails from them. … More
Joe · 18 April 2025
Agent replied · 26 May 2025
Hello Joe,
Thanks for leaving feedback, the Regional Director has listened to the call and although services were offered there was no insistence. You did book a meeting but then cancelled and continued to go ahead to view the property. We did make contact to try and ascertain feedback following this. I am sorry you felt you have had a negative experience, we have shared your views with the local team so they are aware of this. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBen came to do a valuation at my property.he had an outstanding knowledge and made me feel very at ease
MOTOREK · 4 April 2025
Agent replied · 18 May 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt has been an absolute pleasure to sell our house through Fox & Sons. John Dale was our point of contact and was always professional and enthusiastic to get the best outcome for us.
We would like to thank John and his team for an effortless house sale and we wish you all the best!PositiveProfessionalism
Julie · 26 August 2021
★★★★★ 5/5
GoogleI had a great experience working with Jamie. He was friendly and informative. He has got us a great mortgage offer and I’ll use his services again when we move in the future.
Gav · 25 September 2024
Agent replied · 25 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team Gav. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTerrible service. Shocking communication. Really don’t care about the customer. It’s all about the money for them. Very unhelpful.
Robert · 19 March 2025
Agent replied · 13 June 2025
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@sequencehome.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI worked alongside Alistair Jones as a Conveyancer for a large chain of properties. Alistair was instrumental in holding the chain together at the last moment when all seemed lost. We were very happy to have gotten this exchange through thanks to his hard work. Thank you, Alistair!PositiveResponsiveness, Quality, Professionalism, Value
Simon · 26 August 2021
★★★★★ 5/5
GoogleThank you to Will for helping with our purchase. He has been very professional all the way through and has always responded to our emails within a timely manner and dealt with any issues that may have come up. Thank you for all your help Will, you have been fantastic.
Kayleigh · 26 August 2021
★★★★★ 5/5
GoogleFox & Sons and in particular John Dale were exceptional helpful. Two of our Executors were abroad and John not only liaised faultlessly with them but also provided information, as requested, to other professionals involved. If there was a problem that John could help with, he did.PositiveResponsiveness, Quality, Professionalism, Value
Malcolm · 26 August 2021
★★★★★ 5/5
GoogleHad a viewing with Ben Dann he was very polite and helpful
Wayne · 6 April 2025
Agent replied · 25 April 2025
Hello Wayne,
Thank you for your wonderful 5* review! We're delighted to hear that Ben Dann was polite and helpful during your viewing. We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 4/5
GoogleBrilliant service from John Dale and his team at Goring Branch, especially Chloe Hunter-Garrett who was extremely supportive when things didn't quite go according to plan. The whole experience was professional, efficient and friendly and I would definitely recommend using Fox & Sons to anyone thinking of selling or buying a house.
Mandy · 26 August 2020
★★★★★ 5/5
GoogleBen Dann came to give us a valuation on our home. He was very informative and drew our attention to things we were ignorant about. His manner was excellent.
Elizabeth · 27 May 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave us this great 5* review Elizabeth Leggett. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the start John and the team have been professional, friendly and the communication has been excellent keeping me informed at every step. I am confident that they will make the sale on our behalf.PositiveResponsiveness, Professionalism
Carole · 26 August 2021
★★★★★ 5/5
GoogleReview of the Goring branch. John Dale and his team have been very professional in dealing with my property sale. Big thanks also to Lana, William and Ella. I would highly recommend 😀PositiveResponsiveness, Quality, Professionalism, Value
Joanne · 26 August 2021
★★★★★ 5/5
GoogleMy thanks to John and Will for being very professional and for all of their help in selling the bungalow that belonged to my late mother.PositiveResponsiveness, Quality, Professionalism
Kevin · 26 August 2022
★★★★★ 5/5
GoogleMy wife and I found Harry to be very Informative helpful and honest. What he told us was direct and transparent.
Neil · 27 April 2024
Agent replied · 25 August 2024
Hi Neil, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleI would like to thank John and Will for the service they have given with the sale of my property.
The only problem was the solicitors next time I would use someone local.
Mick · 26 August 2021
★★★★★ 5/5
GoogleAfter starting with a very poor estate agent, I switched to Fox and Sons. I was selling the house of my late mother. The staff were professional through out and gave excellent service and were sympathetic.
The sale has not been easy and they have kept me informed at all times, even through the COVID crisis. I give them five stars as they have done everything they said they would do from top to bottom throughout their team. What's more they are not charging the earth for the service.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 26 August 2021
★★★★★ 1/5
GoogleTreated very very poorly, we put an offer on a house which was done via their in house mortgage advisor.... When we called to find out how the offer had been received I was told we needed to come in to discuss mortgage options even though we already had a mortgage in principle. Pressured into it to find out how our offer had been received I accepted. My husband thought otherwise and called to find out about our offer and after a very pushy call trying to get an answer they told us our offer was rejected. They held information from us purely to get us in and sell us a mortgage. Tragic service, have no interest in the sell or buyer, just interested in themselves. DO NOT USE!
Sat · 27 August 2019
★★★★★ 5/5
GoogleEveryone has been professional, friendly and knowledgeable!
Sam · 26 June 2024
Agent replied · 25 August 2024
Thanks for the excellent 5* review Sam! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAppalling. Only had a handful of viewings in 10 weeks for a high spec restoration of my property . On a number of occasions F&S gave the same excuse why 'viewers' cancelled. Which gave us great suspicion that these were fictitious viewings. Came under great pressure to reduce price. Went with another agent. Had 9 viewers in first week and sold property in that week with our original asking price when first listed with Fox and Sons.
Vince · 27 August 2017
★★★★★ 5/5
GoogleFox and sons were one of 5 agents that valued my property when I decided to sell. I chose them as they seemed the right agent to sell my home. I found Steve, Sara and Adam all very helpful and knowledgeable. We had a few hiccups along the way, which were dealt with very well and we moved to our new home. Thank you and would recommend them as a really good estate agent in the area.
Nick · 27 August 2017
★★★★★ 3/5
GoogleThe team here seem friendly enough, but the brand is on the whole shocking. Part of my wasted adventures with fox and sons and finding out mortgage advisor would be moved etc, but given three stars as was only branch to actually let me know out of all branches I endured a visit to.
Zeon · 26 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
