Trusted Agent profile · West Sussex
★★★★★
91 reviews across 1 platform
21c Goring Road, West Worthing, West Sussex, BN12 4AP
Fox and Sons's office in West Sussex, at 21c Goring Road, is rated 4.7 out of 5 across 91 reviews on 1 platform, including 91 Google reviews rated 4.7.
Every review we hold for the West Sussex office, from every platform, shown as written. First names only.
5/5
GoogleBen was really helpful and very professional.
Thank you for the positive feedback! We take pride in providing exceptional customer service. It was a pleasure assisting you. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had the pleasure of Ben Dann at fox and sons west Worthing! 10/10 service. Can not fault him at all. Make the process for me and my party as less stressful as possible. With great communication and always followed up on questions we asked! Thanks again Ben Dan.
Thank you for choosing Fox and Sons West Worthing and for your kind words about our team member, Ben Dann! We are thrilled to hear that you received a 10/10 service and that Ben made the process as stress-free as possible for you and your party. We pride ourselves on excellent communication and follow-up, and we're delighted that you experienced this first hand. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleFrom the first meeting with Jamie he knew exactly what I wanted and he was extremely helpful with all aspects of getting my remortgage done, and also after getting it, the after care and very helpful with getting the most out of the protection that runs along side my mortgage. I couldn't recommend Jamie highly enough.
Thanks Michael for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleRuth was wonderful and very supportive! She made the whole process smooth and seamless.
"Thank you for your kind words! Our goal is to provide excellent customer service and we're so glad Ruth exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJames, and the rest of the team, made selling our home effortless. James managed the viewings, kept us updated, was well informed of the process and the Worthing property market, and he was a genuinely charming individual. I would highly …
Thank you so much for your kind words! It was our pleasure to assist you in the sale of your home. We are thrilled to hear that James and our team made the process effortless for you. We strive to provide excellent service and we're glad … More
5/5
GoogleGreat experience from start to finish. The team were friendly, professional, and always quick to respond to any questions. They made the whole process straightforward and far less stressful than expected. Would definitely recommend this estate agency for the local area.
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We pride ourselves on providing excellent service and making the process stress-free for our customers. Thank you for recommending us to others in the area. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAlan Blythe has supported us with two mortgage applications and provided an excellent service. He is always really helpful, well informed and patient while decisions are made. He has been flexible and responsive in providing guidance, for …
Thank you so much for your kind words and continued support, we are grateful to have the opportunity to work with you and help with your mortgage needs. It has been a pleasure to assist you and we will always strive to provide the best service possible. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had an excellent experience with Fox and Sons. The team were friendly and proactive, and they made the whole process smooth and stress-free. I would highly recommend them and would happily use their services again :)
Thank you for sharing your positive experience with us! We are thrilled to hear that our team was able to make the process smooth and stress-free for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJamie Turner was incredible from start to finish. As a first time buyer I had endless questions, and Jamie was always ready to help. Very reassuring, patient and moved things along quickly. Thank you Jamie!
Many thanks Sarah for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleJamie Turner was fantastic from start finish, he was able to answer all our questions and nothing was too much trouble. Will definitely be going to Jamie for mortgage advice in the future
Thank you for leaving us your superb 5* review Alex. Best wishes, Lucy, Customer Relations.
5/5
GoogleJamie was extremely professional and passionate about his job, his service was outstanding and he led me through each step making sure I understood everything. I highly recommend him he’s a true superstar.
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
2/5
GoogleAppointment with the state agent A Gentleman came to the house did a lot of bragging on how much the company took. And are the biggest estate agent going round this area?And it worked in london and all over the place and takes a lot of money for the company which actually I did not care about and lost interest quite. Viewing Was not impressed with a showing. Just look round there was no guidance in buying the house that we were looking at or any information . A lot of Her answer was. I'd have to ask the office or most of my questions. I didn't get a good vibe from this state agent at all.
Dear Jacque, thank you for sharing your feedback with us. We apologize for any lack of guidance provided during your viewing. We appreciate your comments and will use them to improve our services in the future. If you have any further questions or concerns, please feel free to reach out to us directly at complianceresidential@sequencehome.co.uk
5/5
GoogleCan’t recommend Fox and Sons enough. Really friendly team who can’t do enough for you and made the home buying process very straightforward. Won’t hesitate to use their services again.
Thank you for the kind words! We're thrilled to hear that you had a positive experience working with our team at Fox and Sons. We look forward to helping you with any future home buying needs. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleI had a viewing with Fox and sons and Ben was very knowledgeable and helpful. Thank you.
Thank you for your 5* review Louis. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleBen Dann from the Goring office Fox & Sons recently did a valuation on my mums property and was very helpful and informative
Thank you for sharing your experience with us! We're so glad that Ben from our Goring office was able to provide such helpful and informative service during the valuation of your mom's property. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRuth was amazing and very helpful with every question i had amazing experience.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently had my property on with a local independent agent and the agent only had 2 viewings in 3 months. I then met John on a viewing and he asked how things were going and I invited him to take a look at my property. He felt my property was worth more than it was on for which I honestly didn’t believe but let him give it a go. John and the team were always calling me for viewings and I eventually sold the property for £20k MORE. It just goes to show that not all agents are the same, thank you John, William, Lana and Ella 😊PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would to thank John & Will together with all members of the Fox & Sons team for their professional and responsive approach in the very difficult and complicated sale of my late fathers property. I was extremely impressed with the service provided from initial consultation to completion of the transaction which included successfully dealing with the many hurdles and obstacles the team encountered along the way. Great job, Well Done!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had a viewing with one of the guys, Ben down at the branch and can I say what a polite young man. He was really kind and informative, very knowledgeable! Will be using fox and sons again.
Thank you for taking the time to leave us this tremendous 5* review Ronnie. Kind regards, Lucy, Customer Relations.
5/5
GoogleBen Dann visited us last week for a valuation on our house. His manner and knowledge were superb which made us feel very confident in using the services of Fox and Sons. Ben had researched our house and similar properties which, combined with a friendly and confident approach, made the experience really informative and enjoyable. Thankyou Ben!
Many thanks John for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHarry has been very helpful and patient. A true professional
Many thanks Verna Alonso for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJohn and his team have been fabulous throughout from viewing and sale, to being the middle team with solicitors and other third parties right up until exchange and completion! John went above and beyond! I can’t thank you enough for all of your hard work! I would recommend Fox & Sons to anyone! Thanks a million! 5 stars! 😊👍🏻 …
5/5
GoogleWe can only review on a viewing. We had a very positive experience with Antonio you showed us around a property twice, he never hurried us and we felt at ease to look and ask questions if he didn't know he would ask the owner , he was honest and never pushy.
Many thanks susan hammond for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIm so pleased i used these guys to find my dream property! Ruth and Connie have been expceptional from start to end and answered every query and question i had with no delay. Really impressive service and super friendly too, thanks ladies, you've been wonderful!
Thanks for the wonderful 5* review and thanks for your kind words Zara! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fox and Sons's West Sussex office has 91 reviews across 1 platform: 91 on Google.
Fox and Sons West Sussex is rated 4.7 out of 5 across all 91 reviews, and 4.7 out of 5 on Google from 91 reviews.
Fox and Sons West Sussex, 21c Goring Road, West Worthing, West Sussex, BN12 4AP.
