5/5
TrustpilotLillimai and her colleagues are truly…
Lillimai and her colleagues are truly amazing! We rented one of their properties for a month. The service level is top notch.
Trusted Agent profile · Burford
Penny & Sinclair reviews in Burford
★★★★★
259 reviews across 3 platforms
97 High Street, Burford, OX18 4QA, OX18 4QA
Part of Penny, see every office.
Penny's office in Burford, at 97 High Street, is rated 4.7 out of 5 across 259 reviews on three platforms, including 82 Google reviews rated 4.9.
82
Reviews on Google
This office
26
Reviews on Facebook
Business-wide
151
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Burford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNice experience of renting an apartment
I've really enjoyed the experience so far. I am very satisfied with the apartment, and nothing to worry about during the rental period
Agent replied · 22 October 2024
Thank you for this excellent review and for taking the time to share your positive feedback, we really appreciate it.
5/5
TrustpilotI have found Penny and Sinclair to be…
I have found Penny and Sinclair to be efficient, responsive and concerned for me to have the best experience.
Agent replied · 22 October 2024
Thank you for this great review, we are really pleased that you have been happy with the service you received.
5/5
GoogleThey could honestly not do more for you. I would say the service we have received is outstanding and I would wholly recommend them.
Agent replied · 24 October 2024
Thank you very much for your five star review and excellent feedback we really appreciate it.
5/5
FacebookNicola was great in our moving. I would really recommend her.
5/5
FacebookAmazing company would highly recommend, I can not thank Oliver Hope enough for his friendly and professional service.
5/5
GoogleExcellent customer service and hand-holding from Helen at Penny & Sinclair. Highly recommended, friendly and capable.
Agent replied · 24 October 2024
Thank you for this five star review. We are really pleased you have been happy with the service you received and thank you for taking the time to share your feedback.
4/5
TrustpilotProfessional and polite team
Professional and polite team. Easily accessible by phone to discuss issues. Reliable. I often can’t see my property advertised on air bnb despite searching. Properties should be visible on air bnb if they are advertised there by P&S.
5/5
GoogleMy rental was so easy from start to finish, thanks to Penny and Sinclair, but mainly Lisa! A pleasure to work with and thank you for finding my new home.
Agent replied · 24 October 2024
Dear Amanda, We are so pleased to hear we were able to find you a new home and you enjoyed your experience with Lisa. Thank you very much for your five star rating and review. Wishing you all the best for 2020. Kind regards, P&S.
1/5
TrustpilotSuperior customer service....REALLY??
Penny & Sinclair claim on their website that they are renowned for quality, excellence and superior customer service. This could not be further from the truth in my experience as an ex-tenant. Their attention to detail and general follow-up to issues raised was poor and unprofessional.
5/5
TrustpilotProfessional and personable service from all of the Penny and Sinclair team
Professional, personable service from all of the Penny and Sinclair team right from initial enquiry through to exchange. We particularly appreciated their promptness in keeping us updated on viewings and offers from buyers. Would definitely recommend.
5/5
GoogleRented a property through P&S, great service, professional and friendly.
Agent replied · 24 October 2024
Many thanks for your review and taking the time to share your feedback. We really appreciate it and pleased you have been happy with the service you have received.
1/5
TrustpilotCannot return a call??
With a budget of £900,000 for a house they cannot even return a call!
5/5
TrustpilotAmber and Georgia are always responsive…
Amber and Georgia are always responsive and very helpful. We regularly need short let accommodation for visiting faculty and the rentals are always of a high calibre.
5/5
FacebookPenny & Sinclair provide excellent communications, and were extremely helpful in completing my tenancy, keeping me well informed all the time. Many thanks.
Agent replied · 22 August 2025
Thank you for your review and we are really pleased you were happy with the service you received.
5/5
TrustpilotEfficient and fast
Efficient and fast. I needed to find places to stay in the short term and they were really fast. Service was good and the flats were great!
5/5
GoogleExcellent, cannot recommend them enough
Agent replied · 24 October 2024
Thank you for your review and taking the time to share your feedback. We are really pleased you have been happy with the service you received.
5/5
TrustpilotBeautiful Jericho Flat
Perfect location, cozy and nicely maintained apartment, well stocked kitchen, wonderful and responsive landlords. All and all an experience we wish we could replicate every year.
5/5
GoogleGreat experience with Lisa Gould Easy move friendly and professional.
Agent replied · 24 October 2024
Thank you very much for your comments and positive review.
5/5
TrustpilotAll round professional and ethical team
All round professional and ethical team. Dedicated to representing our house and getting it sold in the marketplace.
5/5
Trustpilot"BLITHERING BROOMSTICKS!"
"BLITHERING BROOMSTICKS!" "Penny & Sinclair rented my house before I could say,'ABRACADBRA!'.Penny & Sinclair are efficient, professional and a pleasure to work with."Purrrrrrr-FECT!"
5/5
GoogleVery professional estate agenency. I was with them for one year. Very positive exoerience.
Agent replied · 24 October 2024
Dear Xin, Thank you very much for your five star rating and kind feedback. We are very grateful for your support and hope to assist you in the future. Kind regards, P&S.
5/5
TrustpilotAn outstanding team
An outstanding team! Georgia and Emily are absolutely brilliant, highly professional, exceptionally organized, and incredibly communicative.
5/5
GoogleLisa Gould and all the team at Penny and Sinclaire have been a fantastic help to us with our last few properties. I would have no hesitation in recommending them to anyone. Thanks again guys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Penny & Sinclair hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Burford.
