Trusted Agent profile

Chancellors Carterton reviews

4.7

★★★★★ Excellent

257 reviews across 3 platforms

Black Bourton Road, Carterton, OX18 3DN, West Oxfordshire OX18 3DN

Chancellors's West Oxfordshire office at Black Bourton Road is rated 4.7 out of 5 across 257 reviews on three platforms, including 131 Google reviews rated 4.7. The 125 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

131

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

125

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Oxfordshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Trustpilot

I absolutely can’t thank Leeann from…

I absolutely can’t thank Leeann from chancellors sales team enough! Her communication was really outstanding. She kept us updated at every stage and made sure I was always in the loop. She was proactive and genuinely cared about moving things forward with our purchase. Leeann even took the initiative to copy me into communications with my legal team, which gave them the nudge they needed to take our property purchase seriously. She's made a stressful process so much easier for us, and I honestly wish she could stay on our case until completion😊!

Ese · 16 October 2025

Agent replied · 17 October 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I cannot thank Kirsty enough for everything she has done for me over the last few months. Kirsty has gone above and beyond constantly. Not only did she find me a buyer at the right moment, she then followed through the whole complicated process . She was always on the end of the phone to help or listen to me moan. I felt a real personal touch from Kirsty and all the team at chancellors. Thank you again. I really do appreciate it.

Dan · 11 October 2025

Agent replied · 17 October 2025

Thank you Dan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

5/5

Google

I was dreading the experience of selling, i don't live in Oxon, I'm 72 and disabled. Kirsty and Jordan were totally a...mazing. they helped me through all my problems with kindness and a little laughter now and again. They both kept in touch on a regular basis, if i left an answerphone message they got back to me quickly. Altogether a learning experience for me done with little or no worries, I wouldn't think twice about doing it again. well done you two.

Lync · 15 July 2025

Agent replied · 25 July 2025

Thank you for leaving us this great review Lync, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

I would like to thank the estate agents, Jordan Horne and Kirsty Woodley, for their wonderful service in the purchase of our new property. Jordan was very flexible with his time in giving us viewings, and managed to squeeze us in outside of his office hours which shows great customer care. He was extremely professional when showing us the property, and very responsive with our enquiries. I would also like to thank Kirsty for stepping in when Jordan was too busy with a second viewing from my mother. They have both been in regular contact with us, and been honest and transparent throughout the process!

Sophia · 27 June 2025

Agent replied · 8 August 2025

Thank you Sophia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

4/5

Trustpilot

A Great Homebuying Experience Thanks to Fern

I had a great experience working with Fern Bailey. Despite being early in her career she is professional, enthusiastic, and clearly dedicated. Fern was responsive to my queries and made the process smooth and stress-free. I have spent over 12 months looking for the right property and she has been better to work with than many more experienced estate agents I’ve dealt with. A rising star in the industry.

E · 16 October 2025

Agent replied · 17 October 2025

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

5/5

Trustpilot

Fantastic Support

Briar (Jones) was fantastic from the start. She stepped over and above our expectations by being knowledgeable, helpful and a wonderful person who kept me informed at all times, and was always there to answer my questions. We had a difficult time due to my buyers solicitor being shut down after we had exchanged and the support and advice I received from Briar was second to none. Overall I couldn’t have expected more from her, and I am so happy that I chose Chancellors.

Fran · 21 February 2026

5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.

Dikshya · 14 September 2026

5/5

Google

I found Jordan at Chancellors to be very helpful and courteous from our very first point of contact. His communication style was warm and friendly whilst at all times professional. I felt very comfortable to ask anything I needed to and he was very clear and informative in his responses and made what is essentially quite a stressful process, feel very calm and well managed which was so appreciated. Thank you Jordan.

Julie · 15 May 2025

Agent replied · 8 June 2025

Hi Julie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Jake Lacosta has been an immense help…

Jake Lacosta has been an immense help in helping me address various issues, i highly value his support that he has provided with myself living abroad and he has alleviated alot of pressure on my dealings with the local council that side. thank you Jake for your help and efficient communication and your desire to ensure clients are satisfied.

Rogers · 19 September 2025

Agent replied · 22 September 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Grateful for our property manager.

We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)

Charlotte · 11 September 2026

5/5

Trustpilot

Luke will go a long way

Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.

Mrs · 4 September 2026

5/5

Trustpilot

Great service

Aysha was very helpful from the minute go. Any questions that needed answering she knew the answers to the question. Also was very quick to call back on any updates we were waiting on. Great service 😊

Michael · 17 March 2026

Agent replied · 20 March 2026

We appreciate you taking the time to share your positive experience. We're so pleased to hear that you found the service helpful and the responses quick.

5/5

Trustpilot

I cannot fault Maria

I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.

Jo · 19 March 2026

5/5

Google

I would like to thank chancellors especially Kirsty and Jordan for all there help through a very difficult drawn out sale and purchase which was not there fault. Jordan helped with the forms because I did not have a printer and Kirsty kept me informed through out. It was a very difficult time for all of us but we won in the end.

Maureen · 4 July 2025

Agent replied · 25 July 2025

Hi Maureen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

The best agent

I would like to see a big thank you to Chancellors Letting Agent south east management team. Dana to be precise - this is a thank you for all your hard work and patience. I would also like to say thank you to Maya, John, and Liberty. They always attend to my call and every issue I have at the Property. I have used different Letting agencies overtime but the experience I have had with Chancellors has been easy and seamless. Their communication level is clear, respectful, and very understanding. If you are looking at renting or buying a property go to Chancellors - the entire team are trustworthy and of great help.

Joan · 21 November 2025

5/5

Trustpilot

From day one when i enquired about the…

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic

Mr · 4 September 2026

5/5

Trustpilot

We cannot recommend Maedeh highly…

We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.

Rayna · 22 September 2026

5/5

Trustpilot

Always have a good experience dealing…

Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!

Sasha · 10 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Carterton

How many reviews does Chancellors Carterton have?

Chancellors's West Oxfordshire office has 257 reviews across three platforms: 131 on Google, 1 on Yell, 125 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chancellors Carterton's rating?

Chancellors Carterton is rated 4.7 out of 5 across all 257 reviews, and 4.7 out of 5 on Google from 131 reviews, checked 9 October 2026.

Where is Chancellors's West Oxfordshire office?

Chancellors Carterton, Black Bourton Road, Carterton, OX18 3DN, West Oxfordshire OX18 3DN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.