Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotWell located office space with friendly staff and great rates.
Once I got through to a human on the end of a phone, it was effortless. The online booking system is not clear at all. The room was clean, with excellent wifi and there was a kitchette as well. Reasonable rates.
Saskia · 18 May 2026
Agent replied · 23 May 2026
Hi Saskia, thank you for your thoughtful review. We’re delighted to hear you enjoyed the clean workspace, excellent Wi-Fi, friendly team, and great value, though we’re sorry the online booking system was not as clear as it should be. If you experience any account or booking issues in future, please raise a ticket through the Help section of your online account so our team can assist you directly.
★★★★★ 5/5
TrustpilotExcellent service at Regus Newbury
We have been working with the team at Newbury Regus for over twenty years, and needless to say we have found the service to be professional, prompt and efficient. The team are friendly and quick to respond to requests.
Jo · 22 May 2026
Agent replied · 23 May 2026
Hi Jo, thank you so much for your thoughtful review. We’re truly delighted to hear the Newbury team has consistently provided professional, prompt, and friendly service over the past twenty years. Your continued support means a lot to us, and we look forward to continuing to support you for many more years to come!
★★★★★ 5/5
TrustpilotGreat Response Times and Easy to work…
Great Response Times and Easy to work with. From the very first call to moving into the office and working, everything has been great! The staff are wonderful, helpful and quick to reply. The prices are reasonable as well.
Sarah · 21 May 2026
Agent replied · 23 May 2026
Hi Sarah, thank you so much for your thoughtful review. We’re delighted to hear everything from your first call through to moving into the office has been such a positive experience, and that the team has been helpful and responsive throughout. We truly appreciate your kind feedback and look forward to continuing to support you!
★★★★★ 1/5
TrustpilotI have been making payments every…
I have been making payments every month, they didn’t clear my ledger and keep telling me that I have an unpaid balance and tell me about a contract that I never signed, I tried to figure it out with them they didn’t give me the time and when I call the manager she never answer or replied to my phone calls
HANIS · 20 November 2025
Agent replied · 22 November 2025
Hi, I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I would love to help you but I haven’t been able to identify your account. Could you please email me at lorraine.brule@regus.com with your company name and account reference (as displayed on your invoice)?
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 4/5
TrustpilotNice facilities / Welcoming staff
Nice facilities, welcoming personnel, and the treating of our visitors/guests nicely during when we use a conference room
Rod · 8 October 2026
Agent replied · 10 October 2026
Hi Rod, thank you so much for your kind review! We're delighted to hear you appreciate our facilities and welcoming team. It's especially wonderful to know your visitors and guests are well looked after when you use our conference rooms. We truly appreciate your feedback!
★★★★★ 1/5
TrustpilotBusiness Closed, but Regus Keeps Charging
I would strongly caution small business owners to read the fine print before signing up for a Regus virtual office.
C · 15 September 2026
Agent replied · 22 September 2026
Hi,
We’re sorry you had this experience and would love to help.
Since you have posted anonymously, please email me at lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist.
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 5/5
TrustpilotThe whole team is doing a fantastic…
The whole team is doing a fantastic job. I have not any doubt about the team’s professionalism and commitment.
Peiwei · 21 September 2026
Agent replied · 22 September 2026
Hi Peiwei, thank you so much for your wonderful review! We're delighted to hear you appreciate the professionalism and commitment of our team. Your kind recognition means a lot to us, and we truly appreciate your feedback!
★★★★★ 5/5
TrustpilotThe location in Munster, IN is absolutely beautiful
The location in Munster, IN is absolutely beautiful, and the added bonus is that Lisa created a wonderful experience!!!
Michelle · 14 September 2026
Agent replied · 22 September 2026
Hi Michelle, thank you so much for your wonderful review! We're delighted to hear you enjoyed our beautiful Munster location. It's especially great to know Lisa made your experience even more memorable. We truly appreciate your kind words!
★★★★★ 5/5
GoogleWe have been based in this centre since 2019 and i have to say that we have been very impressed from day one with the level of service we have received from the centre team and Regus in general. The location is great with quick access to the town centre , M1 and to Wellingborough via either the A428 or A43. Parking used to occasionally be an issue but with the advent of bay signs and an increase in the number of available parking bays this is now a thing of the past. The new Air Con is great and has made a massive change to the office environment.
Martin · 10 October 2021
Agent replied · 22 October 2024
Thank you for your kind comments Martin!
★★★★★ 5/5
TrustpilotStaff are excellent
Staff are excellent. The facility is clean and set up nicely for meetings.
Troy · 8 October 2026
Agent replied · 10 October 2026
Hi Troy, thank you so much for your kind review! We're delighted to hear you appreciate our excellent team and clean, well-prepared meeting facilities. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotRegus staff is attentive and…
Regus staff is attentive and professional. Offices are clean and well lit.
Bill · 7 October 2026
Agent replied · 10 October 2026
Hi Bill, thank you so much for your wonderful review! We're delighted to hear you appreciate our attentive, professional team and clean, well-lit offices. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotThe office space was spotless
The office space was spotless, water was waiting and our WIFI information was readily available. We appreciate the kindness that Ester provides, she is truly a joy to work with.
Tracy · 19 May 2026
Agent replied · 23 May 2026
Hi Tracy, thank you so much for your thoughtful review. We’re delighted to hear the office was spotless and well prepared for your visit, and your kind words about Ester truly mean a lot. We hope to welcome you again soon!
★★★★★ 2/5
TrustpilotProfessional scammers
Professional scammers. Would NEVER recommend to anyone. The location was fine though.
Francis · 19 September 2026
Agent replied · 22 September 2026
Hi Francis,
I’m very sorry to hear of your disappointing experience.
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
If you have concerns, we will be happy to help you but you’ve posted anonymously. Please email me at lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist.
Thanks again for your comments, which help us improve. We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 5/5
Trustpiloteasy to onboard and very accessaible…
easy to onboard and very accessaible reception to help with all inquiries.
Lois · 18 September 2026
Agent replied · 22 September 2026
Hi Lois, thank you so much for your kind review! We're delighted to hear the onboarding process was easy and that our reception team is always accessible and ready to help with your questions. We truly appreciate your feedback!
★★★★★ 4/5
GoogleBeen here since August, David and his team are absolutely great and easy to deal with, the only drawback is the lack of parking space as although spaces are rented out you nearly always tend to find people parking in your spot (which is not really the team's fault, nevertheless David and Wayne are constantly trying to solve this matter.
Overall a great place to work from, friendly and clean.
Major refurbishment taking place including individually controlled hot & Cold AC in all offices as well as new toilets. wont be moving anywhere else for the foreseen future .
Nader · 10 October 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave a review! We really appreciate your feedback and we'll pass it to the team.
★★★★★ 5/5
GoogleOperating my consultancy from Regus has been a fantastic experience from the outset. I have found the staff to be professional, accommodating and they have helped and supported me on numerous occasions. David in particular has been welcoming and understanding of my client base and always put people at ease. He has supported my work and offered assistance wherever he can.
The air conditioning has radically improved the working environment and with the issues around parking now resolved, having allocated parking has made my practice more professional and again made for a better experience for myself and those visiting me.
Leigh · 10 October 2020
Agent replied · 22 October 2024
Thank you for taking the time to write your review, Leigh. This is great feedback to hear, and we're pleased that what sounds like may have been potential issues in the past have been resolved.
★★★★★ 5/5
TrustpilotExcellent Professional Workspace in Downtown Dubai
I have had a wonderful experience at Regus Boulevard Plaza Tower 1. The centre is professionally managed, always clean, and located in an excellent business area in Downtown Dubai.
Fahad · 19 May 2026
Agent replied · 23 May 2026
Hi Fahad, thank you so much for your incredibly thoughtful review. We’re delighted to hear you’ve had such a positive experience with the professional environment, well-maintained facilities, and the support from the team at all times. Your recommendation truly means a lot to us, and we look forward to continuing to support your business needs in the future!
★★★★★ 1/5
Trustpilot5 years with Regus Luton
As somebody who has been using this Luton Centre for the last 5 years, I would say there has been a serious lack of transparency in my recent experience.
Jay · 19 May 2026
Agent replied · 23 May 2026
Hi Jay,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologise if we haven’t provided you with the level of service that you expect and deserve from Regus.
A member of our team has emailed you to further assist.
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 5/5
TrustpilotGood for business
Enough parking, friendly and profesional and user friendly.
Andre · 8 October 2026
Agent replied · 10 October 2026
Hi Andre, thank you so much for your kind review! We're delighted to hear you appreciate the convenient parking, friendly and professional team, and easy-to-use facilities. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotCindy and Jay are very responsible and…
Cindy and Jay are very responsible and professional.
SC · 8 October 2026
Agent replied · 10 October 2026
Hi, thank you so much for your wonderful review! We're delighted to hear Cindy and Jay have been so responsible and professional. We truly appreciate your kind words and will be sure to share them with the team!
★★★★★ 5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff, great work environment, happy coworkers sharing space
Andy · 18 September 2026
Agent replied · 22 September 2026
Hi Andy, thank you so much for your wonderful review! We're delighted to hear you appreciate our friendly and helpful team, positive working environment, and the community sharing the space. We truly appreciate your feedback!
★★★★★ 1/5
Trustpilotawful
awful. i had a lease in 100 bishops gate london.
TraderJoe · 18 September 2026
Agent replied · 22 September 2026
Hi,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I would love to help you but I haven’t been able to identify your account. Could you please email me at lorraine.brule@regus.com with your company name and account reference (as displayed on your invoice)?
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 5/5
Trustpilotgreat atmosphere and very friendly…
great atmosphere and very friendly Regus employees
Ezio · 6 October 2026
Agent replied · 10 October 2026
Hi Ezio, thank you so much for your kind review! We're delighted to hear you enjoy our great working atmosphere and friendly team. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotThe environment is welcoming and every…
The environment is welcoming and every thing is well explained
Thilivhali · 16 September 2026
Agent replied · 22 September 2026
Hi Thilivhali, thank you so much for your kind review! We're delighted to hear you found the environment welcoming and everything was clearly explained. We truly appreciate your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.