5/5
The staff are welcoming and supportive.
Agent replied · 10 October 2026
Hi Rhulani, thank you so much for your kind review! We're delighted to hear our team is welcoming and supportive. We truly appreciate your feedback!
Trusted Agent profile · West Northamptonshire
★★★★★
265 reviews across 2 platforms
400 Pavilion Drive Victory House Northampton Business Park, Northampton, NN4 7PA, West Northamptonshire, NN4 7PA
RE/MAX Property Hub NN1's office in West Northamptonshire, at 400 Pavilion Drive Victory House Northampton Business Park, is rated 3.4 out of 5 across 265 reviews on two platforms, including 110 Google reviews rated 3.5.
Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
5/5
The staff are welcoming and supportive.
Hi Rhulani, thank you so much for your kind review! We're delighted to hear our team is welcoming and supportive. We truly appreciate your feedback!
1/5
⭐ 1/5
⭐ 1/5, Extremely poor experience with Regus Borehamwood
Hi Amarris, I’m very sorry to hear of your disappointing experience. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus. My team have contacted you now to get more information and I have also immediately asked the Manager of your centre to look into this as a priority. Your satisfaction is very important, therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve. We appreciate your business. Best, Lorraine Brule Global Customer Service at Regus
1/5
Phone Harassment
After signing up with TenantBase for less than 24 hours, I was bombarded with calls from those idiots at Regus who have zero social skills. They left voicemails of them not speaking but typing on their keyboards. I blame TenantBase because I specifically checked the box only to be contacted by text message. And I was not aware I would be contacted by companies I did not reach out to first. I have never shown interest in the services Regus provides but yet they called me 10 times in one day from different people and locations all over Nevada. They are so unprofessional and completely rude, I would never do business with them.
1/5
Danielle David Fleming Island Fl location
I had a disappointing experience at the Regus location in Fleming Island, FL, during a pre-employment drug test. As a type 2 diabetic, I drink a lot of water, which caused my sample to be flagged as diluted by staff member Danielle David. This was the first issue I’ve encountered in 11 years of taking drug tests, and I felt unfairly accused and treated unprofessionally. I won’t be returning to this location and would advise others, especially those with medical conditions affecting hydration, to consider other options.
1/5
I had signed up to inquire about…
I had signed up to inquire about enterprise office space for our company and they proceeded to call me six times in the course of 4 hours. When I then asked to be removed off the call list due to it just being too much, there was no customer service and I was hung up on. Ridiculous.
5/5
Just need to provide valleyparking
Hi Mohamed, thank you for your review! We appreciate your suggestion regarding valet parking and will take your feedback on board. We hope to continue providing you with a positive experience!
5/5
The front desk staff.
Hi Sarah, thank you so much for your kind review! We're delighted to hear you appreciate our front desk team. We truly appreciate your feedback!
5/5
The staff I see almost daily in Tilburg…
The staff I see almost daily in Tilburg are not only very friendly but very professional. They help both customers and visitors with the same professionalism. It truly makes busy days a little more pleasant.
5/5
Staff
Staff, receptionist.
Hi Tina, thank you so much for your kind review! We're delighted to hear you appreciate our staff and reception team. We truly appreciate your feedback!
1/5
*** DON'T BE SCAMMED ****
Hi Ash, I’m very sorry to hear of your disappointing experience. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus. If you have concerns, we will be happy to help you but you’ve posted anonymously. Please email me at lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist. Thanks again for your comments, which help us improve. We appreciate your business. Best, Lorraine Brule Global Customer Service at Regus
5/5
Always neat and clean.
Hi Barend, thank you so much for your kind review! We're delighted to hear you consistently find our workspace neat and clean. We truly appreciate your feedback!
1/5
Regus Refuses Reasonable Downgrade Request for Small Business Customer
I have been a Regus customer for several years, but I am very disappointed with how my downgrade request has been handled.
Hi Christine, I'm sorry you felt the need to escalate this. I understand you are willing to downsize, but you are committed to your current agreement, which, as you pointed out, is due to expire on 31 May 2027. At that point, you have complete flexibility to resize your product requirements and are welcome to start the conversation with your Community team now. These changes will take effect upon renewal. Please remember that you can check your agreement, amend services, make meeting room bookings, review and pay all your invoices at any time through your online account (myregus.com). There, you can also ask any questions to our AI chatbot ‘Aurora’. A member of my team has contacted you again to clarify this. Kind regards, Lorraine Brule Global Customer Service at Regus
1/5
Another useless parking app! The parking system is a total mess and the receptionists are incredibly rude and unhelpful.
Hi Time Traveler. We’re sorry to hear of your dissatisfaction. Please log a ticket through the Help section of your online account so we can assist. Thank you.
5/5
REGUS Geneva Cointrin
Very friendly staff at the reception. Perfect organization for meeting rooms and digital equipment. Location close to the Geneva Airport termnal.
Hi Rüdiger, thank you so much for your thoughtful review. We’re delighted to hear you enjoyed the friendly reception team, the meeting room setup, and the convenient location near Geneva Airport. We hope to welcome you again soon!
5/5
Recommended
the stuff is great, always kind available and supper efficient. The location is good, the office is simple and well maintained
Hi, thank you so much for your kind review. We’re delighted to hear the team has been kind, available, and super efficient, and that you’re enjoying the well-maintained office and great location. We hope to welcome you again soon!
4/5
Overall, a good experience
I've been leasing an office for over a year, and the staff is very helpful and friendly. I have also been able to book meeting space at other locations around the country. It's very convenient having so many offices for company executives to utilize. I took off one star because I have had some connectivity issues with my wireless printer, and their IT department never responded to my email asking for assistance.
5/5
Great experience
Clean, quiet and bright workspaces and private. Warm and welcoming staff. Easy to access and get started.
Hi JT, thank you so much for your kind review. We’re delighted to hear you enjoyed the clean, quiet, and bright workspace along with the warm welcome from the team. We hope to welcome you again soon!
1/5
Worst experience with Regus. Please do not fall for there words. I had office in there for 6 months. And never again. Very poor service. Extremely disappointed.
Hi Bivina Wilson, many thanks for taking the time to leave us this review. You can also share your feedback by raising a ticket through the Help section of your online account. Thank you.
1/5
Regus parramatta square:Can someone respond from regis.
I signed a lease 13 Feb. I then asked for the bsb no as the swift code sent to me was not accepted. It's 20 Feb today and no one has responded. So I logged in and paid online after registering. My query since 13 Feb on when I can start, is still not answered.
5/5
The staff are professional and friendly. Having access to great amenities like meeting rooms, fast Wi-Fi, and shared kitchen space has made workdays much easier. Highly recommend to anyone looking for a flexible, professional workspace!
Hi Gabriel, thank you for your fantastic review! We’re so happy to hear you’re enjoying the friendly team, great amenities, and flexible workspace. We really appreciate your recommendation and look forward to welcoming you again soon
1/5
I’m writing this for anyone dealing…
I’m writing this for anyone dealing with Regus, because people deserve an honest warning. Leaving Trustpilot reviews or sending endless emails does nothing. We were double-charged without any notification, and over four months we sent more than 60 emails with zero progress. We even went to their office in the Netherlands and spoke directly with management. Not even the regional manager could resolve the issue.
5/5
Regus office area
This place looks like a really office area. Calm and clean
Hi Duke, thank you for your kind review! We’re delighted to hear you’re enjoying the calm, clean, and professional office environment. We hope to welcome you again soon!
5/5
It's great. Clean. Tidy. Nice offices. Good people about the place. The staff are really good and try to sort any issues out as quickly as possible. Always friendly and keen to help.
Hi Reuben, thank you so much for your thoughtful review. We’re delighted to hear your kind words about the team and that you’ve enjoyed the friendly, supportive atmosphere. We’re so pleased you’ve had such a great experience and look forward to welcoming you again soon.
3/5
Regus Elegance - comfortable work environment with some major improvement areas
Regus is doing great with respect to providing collaborative spaces, as office premises to corporates and organizations. They need to look into their housekeeping and office pantry services as those need major revamping and improvement.
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