Trusted Agent profile · West Northamptonshire
★★★★★
226 reviews across 2 platforms
3 Market Place, Long Buckby, Northampton, NN6 7RR, West Northamptonshire, NN6 7RR
Jackson Grundy, Long Buckby's office in West Northamptonshire, at 3 Market Place, is rated 4.7 out of 5 across 226 reviews on two platforms, including 95 Google reviews rated 5.0.
Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
5/5
GoogleTeresa at Jackson Grundy Long Buckby branch was brilliant. Enthusiastic, knowledgeable and professional. A pleasure working with her.
Thank you so much for your kind words! We're delighted to hear that Teresa made such a positive impression. If you ever need assistance in the future, let us know. Kind regards, Alex - Jackson Grundy
5/5
TrustpilotExtremely professional
Extremely professional, they have your best interests at heart .Kiefer was fantastic and so professional. We would highly recommend Jackson and Grundy .
5/5
GoogleCan't speak highly enough of Richard & Teresa! Very professional and knowledgeable. Never had to chase anything, as was kept up to date through every part of the process. Many thanks for a smooth sale!
Thank you for providing such positive feedback regarding your experience with the team Ricky, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotJust simply the best service
Just simply the best service. Very kind, supportive and understanding staff.
Thank you so much for your kind words, Irma! We're so pleased to hear you had a positive experience with us, despite the challenges along the way. Our team is always here to offer support, and we’re grateful for your trust and recommendation. Wishing you all the best, and thank you again! 😊
5/5
TrustpilotTanya was absolutely lovely from…
Tanya was absolutely lovely from viewing to moving in. We are very happy in our new home
5/5
TrustpilotBecky and her team are amazing!
Becky and her team are amazing, they responded swiftly and help us so much during the entire process. Professional and nice.
5/5
GoogleFrom valuation to sale (which was very quick) the JG team was very professional and helpful. Thank you so much for helping to make the process so smooth and relatively pain-free.
Thank you so much for your kind words and positive rating Jacqueline, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
5/5
TrustpilotEfficient and Approachable
Becky at Jackson Grundy was friendly, helpful and very efficient. She made the whole process easier and was always at the end of the phone for advice.
Thank you for your kind words! We’re glad to hear that Becky was able to make the process easier and provided helpful support throughout. If you need anything else, feel free to reach out. Thanks again for choosing Jackson Grundy!
1/5
TrustpilotAwful estate agents
Awful estate agents - AVIOD AT ALL COSTS. Waste of time and no respect for wasting buyers money. After showing us around a property which we loved we placed an offer and it was accepted and we were told the property was off the market. They continued to show people round and take offers on the property to come back a week later to tell us our offer was no longer high enough. In this time, we had instructed solicitors and spent money which we could not get back. Waste of time - will not be using them again for either selling or buying a property as not integrity at all.
1/5
TrustpilotAbsolutely awful bunch of liars
Absolutely awful bunch of liars. Went for a viewing arrived 15 mins before time could not locate, called the office who said they would call the person doing the viewing so that they would call me this did not happen managed to finally locate the property no one was there called the agent who said the agent had given me a call and she had now left to go to another viewing. Outright lies. DO NOT USE THIS AGENCY.
5/5
GoogleJackson Grundy provided guidance and support every step of the way throughout my house sale journey. The mortgage advice service has also been fantastic! Would definitely recommend Jackson Grundy.
Thank you for providing such positive feedback regarding your experience with the team Emily, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotFast service and the team member are…
The service was efficient, and the team members were exceptionally helpful.
Thank you for your feedback! We're thrilled to hear that you found our service efficient. Kind regards, Alex - Jackson Grundy
5/5
GoogleI found Richard and Theresa to be thoroughly professional in all my dealings with them. They successfully handled the sales process through to completion and I would recommend them without hesitation to anyone who wishes to sell their property.
Thank you so much for your kind words and positive rating Richard, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
2/5
TrustpilotWe used the Duston Jackson and Grundy…
We used the Duston Jackson and Grundy to sell our house and I wish I didn’t have to pay them all the money as they didn’t deserve all of it . 1. Yes they did get a lot of people through the door through Covid , but had to wait a while for any fed back . 2. I actually ended up showing the person round and I sold my own house in the End as they couldn’t fit the lady in with the time she wanted it so I showed her round .3. I didn’t get any communication back from them only if I chased or when the buyer was asking them to contacted me .4. They never emailed to say we exchanged another Estae agent company did that , It took them 2 days that’s only because I spoke to them first I won’t be using the Duston office again they didn’t deserve the money
5/5
TrustpilotGreat from start to finish fantastic…
Great from start to finish fantastic company to deal with
Thank you so much for your great review, it is much appreciated.
5/5
TrustpilotJackson Grundy was the estate agent…
Jackson Grundy was the estate agent selling to me so not my actual estate agent but I found the communication especially from becky toone a great reassurance and help to me especially through the stressful times. I knew if I emailed I would receive a quick reply from her which was really helpful. Her enthusiasm shone through and made the process easier.
5/5
GoogleBrilliant experience and very helpful. Answered all of our questions and kept on top of the chain to keep us updated and things progressing
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
1/5
TrustpilotThey will scam you out of your security…
They will scam you out of your security deposit. I have never before had any letting agency take more than an £80 charge for either cleaning or damages in over 10 years of letting and JG tried to take over half of our security deposit for; a burn in the carpet (which you can’t even see in the pictures), a few spots of mismatched paint on the walls and cleaning due to water spots on the stove! It took months to negotiate the charges down to just a couple of hundred pounds! Do not let from them if you have an option. It’s not worth it! We will never use them again.
5/5
TrustpilotAmazing agency.
Amazing agency.I am renting a house with Jackson Grundy for 3 years already. Never had any issues with them, whenever we need something i can easily get in touch with them, if i need to agree something with the landlord they come back to me shortly with an answer. I am not really a person who writes reviews but i have decide to do it as a good experience has to be shared as well. I am in touch always with Tracey Porter and i love the way she is doing her job. I would like to thank her for the beautiful experience that i am having,
5/5
GoogleI recently sold through The Long Buckby office and was very satisfied with the service provided. Super friendly team who were very supportive, kind and professional. I would highly recommend. Sarah Doran. Sold in Guilsborough.
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
1/5
TrustpilotAbsolutely useless.
Absolutely useless.. our house could be falling down and they wouldn't care or rush to get things sorted. You tell them things that need sorting out and they don't ever sort it you have to constantly chase them and push them. Always quick to chase payments up if we have ever fallen behind but not quick enough to sort out any problems! Absolute joke.
5/5
GoogleReally good agent, knows all about the local market. The numerous times I've used the service has always been spot on.
Thank you so much for your kind words and positive rating Dale, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleJ was absolutely amazing!! Very professional and helpful. He made the process so easy and supported our decisions. Thank you again
Thank you so much for your kind words and positive rating Deborah, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
5/5
TrustpilotExcellent service !
Excellent service throughout the whole process , they did a great job of selling our house!
Thank you for your feedback! We’re delighted to hear that you had a great experience and that we were able to effectively sell your house. If you need any further assistance in the future, we’re here to help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Grundy, Long Buckby's West Northamptonshire office has 226 reviews across two platforms: 95 on Google, 131 on Trustpilot (across the whole business).
Jackson Grundy, Long Buckby West Northamptonshire is rated 4.7 out of 5 across all 226 reviews, and 5.0 out of 5 on Google from 95 reviews.
Jackson Grundy, Long Buckby West Northamptonshire, 3 Market Place, Long Buckby, Northampton, NN6 7RR, West Northamptonshire, NN6 7RR.
