Jackson Grundy, Daventry West Northamptonshire reviews

★★★★★ 1/5

Trustpilot

Just avoid Northampton brach

Very disappointing experience with Northampton branch. I was already in the process of purchasing a property through this estate agent and had instructed solicitors to proceed with the transaction. Despite this, I was told that unless I participated in a competitive bidding process within three days, the property would be put up for rent.

Olga · 5 June 2026

★★★★★ 5/5

Trustpilot

Effective, professional team

Effective sales marketing generated plenty of viewings by genuine buyers. Helpful team kept me informed during the process. Thanks to all members of staff who navigated the sales process - which due to circumstances beyond their control wasn't always as straight forward as it might normally have been! Recommend this branch of Jackson Grundy

Gordon · 28 May 2026

★★★★★ 5/5

Trustpilot

Exceptional Service from Becky - A Dream Home Journey

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

Claude · 14 November 2023

★★★★★ 5/5

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Tanya was amazing

Tanya was amazing! I have dealt with other estate agents recently and none were as warm and friendly as her. She made me want the property even more. She helped me along the way as well, I really couldn’t have asked for more. She is an asset to the company! Thank you Tanya you really are just what I needed to help me through the whole moving process. 5 stars all the way!

Georgie · 8 April 2024

★★★★★ 5/5

Google

Lindsey and Co from the rental team have been looking after our house in the UK for the past 17 years, they are a delight to work with! We are kept up to date with everything by email, inspections take place on a regular basis and any issues are dealt with promptly. If I could give them 10 stars I would! Without their assistance, especially Lindsey and more recently Laura, we would not have been able to keep renting out our house. Thank you for everything you do! Heather and James Powell

H · 24 October 2023

★★★★★ 5/5

Google

Lindsey and her team have managed my property for many years now and have always been extremely helpful and pleasant to deal with. Any issues or repairs are always dealt with very efficiently, they have a good network of tradespeople to deal with any eventuality. Tenants have always been reliable and the property has never been unoccupied for more than a few days in between tenants. I can highly recommend Jackson Grundy if you are after an agency to manage your rental property.

Andy · 24 October 2023

★★★★★ 5/5

Google

As tenants of a JG rental property, I can definitely say that we've been treated with care, support and kindness over the 4 years we've rented with them. Whenever an issue arose with the property, the team at JG were quick and professional to deal with, and would always go the extra mile to ensure we were taken care of, and our needs were met (eg scheduling visits around meetings, being flexible with timings, ensuring we had the right person for the job etc). We really felt supported and looked after, and I definitely recommend them to anyone. Thank you Lindsey, Tanya and the team! x

Katie · 24 October 2023

★★★★★ 5/5

Google

First time renting a house from Jackson Grundy. The whole process was very smooth and fast. Tanya was a very good professional, polite and helpful, her behavior deserves 10 stars. A lot of thanks to the whole team and I highly recommend Jackson Grundy Daventry.

Eirini · 9 April 2025

★★★★★ 5/5

Trustpilot

Great staff

J&G has been in our local village for a long time it’s inevitable to experience them through buying or selling in the area. All the team at J&G Duston Becky, Chris & James are experienced and professional always took the time to help listen and be on hand to help us through, overall we had great experience with them and yes we would definitely recommend J&G in the future.

Anthea · 22 November 2025

★★★★★ 5/5

Trustpilot

I can’t thank Jackson & Grundy enough…

I can’t thank Jackson & Grundy enough for all their help with selling my house. From start to finish, the whole process was handled professionally, and the team were always friendly, approachable, and supportive.

Elena · 31 July 2026

★★★★★ 5/5

Google

I recently sold my house through Jackson Grundy and I couldn’t be more pleased with the service from Sam and Rhys. Sam was my main point of contact throughout, handling all the viewings with professionalism, enthusiasm and great … More

Merin · 27 March 2025

★★★★★ 5/5

Trustpilot

Best Estate Agent we have worked with

Jackson Grundy Duston are a small but highly effective team. Becky, Chris and Olivia are both professional and personable. They follow through from first contact to completion of purchase.

Allan · 28 August 2026

★★★★★ 5/5

Trustpilot

We were so pleased to have worked with…

We were so pleased to have worked with Jackson Grundy in Duston! Olivia, Meghan and the whole team were so wonderful and always available to help. We are so pleased with our new house and have their team to thank! 10/10!

Gabriella · 5 June 2026

★★★★★ 5/5

Trustpilot

Outstanding Service from Start to Finish

I decided to sell my house in February, and throughout the entire process, Chris, Becky and Olivia have been incredible. From start to finish, they looked after me and made what could have been a stressful experience feel smooth and straightforward.

Alexandra · 5 June 2026

★★★★★ 5/5

Trustpilot

I’ve used Jackson Grundy 3 times now…

I’ve used Jackson Grundy 3 times now and every time they have been nothing but amazing. Becky has been amazing at keeping us informed throughout the whole process and Chris making the selling process smoothly. I cannot recommend them enough

Jade · 5 March 2025

★★★★★ 5/5

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Becky is great to deal with both as a…

Becky is great to deal with both as a buyer and seller, Becky responded quickly to any questions I had, and was always helpful. I wouldn’t hesitate to use Jackson Grundys Duston branch in the future.

Scott · 18 April 2025

★★★★★ 5/5

Google

Recently rented a property via Jackson Grundy Daventry and the process was friendly, professional and surprisingly stress free. Lindsey did the property viewings, which were brilliant. When we saw the bathroom I thought you know what this room says to me? Aqua. Which is French for water. It’s like being inside an enormous Fox’s Glacier Mint, which again to me is a bonus. The toilet was also very futuristic and flushed on the first yank! The table in the kitchen is an extender which is the icing on the cake! Laura, who dealt with the admin side of things helped us loads and was even sorting out the details of our contracts whilst suffering from minor women's whiplash. Shout out to Tanya who I had a brief phone call with, if you ever see her she's got a fantastic anecdote about ex Blue Peter presenter, Peter Purves. The dedication and professionalism from the Jackson Grundy Daventry staff is second to none and you won't be disappointed!

Jesse · 24 October 2022

★★★★★ 5/5

Google

It is further pleasure to have dealings with Lindsey and her team. They are wonderful to deal with and really take their brief seriously to find the “right fit” for a property. They found a tenant in quick time and who was well briefed before they visited. The lady who did the viewings took time to find the right match and communicated clearly with me. Paperwork was sorted quickly and efficiently and the follow up call to check that everything was ok was much appreciated. I will continue to use Lindsey and her team without hesitation.

Grace · 24 October 2022

★★★★★ 5/5

Google

Fantastic service and Commitment from Lyndsey and the team at Jackson Grundy, Daventry - We have worked with JG now for over 15 years who have looked after our Buy to Let properties. Can't say enough good things about their dedication to both the clients - which is really important to us - as well as us the Landlords. In all that time we have had NO serious problems just the normal day to day repairs etc. If we were starting again, we would most assuredly go with Lyndsey and Jackson Grundy in Daventry. Mike & Delia Knight.

Michael · 24 October 2022

★★★★★ 5/5

Google

Jackson Grundy is the best letting Agency I have deal with.I rent a place through them and they make everything easy and smooth for me , they are amazing professional friendly,polite staff and very helpful, always happy to help you ,when I call or email ,they back to me straight and always happy to help When i walk in to the agency, they always has a friendly smile or welcome. I will Highly recommended Jackson Grundy . 😊 Thank you Lindsey Laura and Jackson Grundy Daventry team 🤗

Yordanka · 24 October 2022

★★★★★ 5/5

Google

I have been using Jackson Grundy as my agent for over 8 years. My main point of contact through out has been Lindsey Hancock who ensures the level of service is kept to a high standard. I am kept up to date on any legislation changes that may need to be considered as a landlord. I receive regular updates about my property and whether any maintenance is required. I would definitely recommend Lindsey and the team at Jackson Grundy.

Sarah · 24 October 2022

★★★★★ 5/5

Trustpilot

Can not recommend highly enough

We recently moved using Jackson Grundy as our agents. They were excellent in all areas, keeping us informed and general customer service and I can’t recommend highly enough! A special massive thank you to Sandy who was just awesome through out the whole thing.

Jo · 14 December 2024

★★★★★ 5/5

Trustpilot

Helpful, professional and kind

I’ve used Jackson Grundy twice now and my experience has been nothing but great. Excellent communication, professional, helpful and kind! Miranda was a star and kept us in the loop throughout the whole process.

Ms · 31 March 2025

★★★★★ 5/5

Trustpilot

Lovely People

At every stage of selling the house, Jackson-Grundy staff have been very professional, helpful, friendly, considerate and generally just lovely to deal with. When a buyer pulled out at the last minute, they could not have worked harder at finding another and, after exchanging contracts this week, I had a phone call to make sure all was well. Could not recommend than more highly!

Philip · 7 October 2025