Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
β
β
β
β
β
2/5
GoogleUnfortunately, I am very disappointed with the agency and the landlords they are dealing with. I have been waiting for more than 5 days for a response in regards to a property I was very keen on renting and, as I have explained to the agency, I was in a rush to move in, as I had already given notice. I have not heard back from them and they kept me waiting for several days. To me, this is unacceptable and I would not recommend to deal with this agency and its landlords.NegativeResponsiveness
Anca Β· 26 October 2020
Agent replied Β· 25 October 2024
Anca, on this occasion you were not successful with your application. The landlord had a number of applicants and chose another that they favoured. You were kept informed of this process throughout. We are not responsible for your notice period on your existing rental property and you gave that notice before our relationship started so Iβm not sure what relevance that has to our company. We appreciate you are disappointed that you were not successful with your application but you were informed from the beginning of the level of interest in the property. We wish you all the best with your property search and hope you find something suitable in the timeframes you need.
β
β
β
β
β
5/5
GoogleWe have just completed the sale of our house in Dallington and all the sales team were so helpful and professional, especially Hayley, who went above and beyond to make sure all went well with the sale. We cannot thank everyone in the Northampton office for all the help we received.
Mervyn Β· 26 October 2022
β
β
β
β
β
5/5
GoogleFantastic service from the very first phone call to the day we moved in. Mohammed and Mark veryarev professional and friendly. Kayleigh was great chasing solicitors to make the transaction hassle free for us. Overall a great Estste Agent who I would highly recommended to anyone and dho I would definitely use again. Thankyou all very much for the high level of service you gave us.
Matt Β· 27 October 2019
β
β
β
β
β
5/5
GoogleWhen I approached Edward Knight Estate Agent to put my property on the market, I was expecting it to take a while to find a buyer, but within a few weeks Anthony had an offer. Kayleigh was brilliant as the sale progressed, chasing the solicitors and keeping me upto date which avoided the sale being delayed any further. Very professional service would highly recommend. Thanks
Jenina Β· 27 October 2019
β
β
β
β
β
5/5
TrustpilotWhat a great professional service
What a great professional service. The whole team were brilliant, Becky was relentless at keeping all the solicitors moving which is so important to get everything done. Thanks also to Chris and Megan who were great throughout the process.
Andrew Β· 18 August 2023
β
β
β
β
β
5/5
GoogleEdward Knight was professional throughout the purchase process. Particularly Andrea was superb and made herself always available to answer my queries. Thanks for such a pleasant process. π β¦
Samuel Β· 29 January 2024
β
β
β
β
β
5/5
GoogleRecently purchased my property through Edward Knight and dealt with Franco throughout the process. Brilliant service, always around to answer any questions I had and gave me updates when needed.
Abbie Β· 27 October 2018
Agent replied Β· 25 October 2024
Thank you Abbie, very much appreciated
β
β
β
β
β
5/5
GoogleThank you Mark Chapman for providing us the home we've dreamed of! Also thanks for your trust in us and your hard work which led us to happy end! Best wishes!
Shenol Β· 30 November 2023
β
β
β
β
β
5/5
GoogleWe recently sold our house with Edward Knight, the whole process was easy with Hayley being professional, effective and prompt when dealing with all aspects of the sale. Would recommend the services of Edward Knight to anybody. A special thank you to Hayley again!
L Β· 26 October 2022
β
β
β
β
β
5/5
TrustpilotCan't fault them in Duston
Can't fault them in Duston. A really problematic chain, non caused by JG. Never gave up chasing and patiently getting things sorted as much as they could.
Terry Β· 20 November 2024
Agent replied Β· 27 May 2026
Thank you so much for your kind words and patience throughout the process! Becky and the team in Duston will be thrilled to hear your feedback. Wishing you all the best in your new home! π
β
β
β
β
β
5/5
TrustpilotExcellent service Becky so helpful
Consumer Β· 15 August 2025
Agent replied Β· 23 October 2025
Thank you so much for your kind words!
β
β
β
β
β
5/5
TrustpilotBecky has been brilliant throughout allβ¦
Becky has been brilliant throughout all of this, considering it was our first house purchase together for me & Ellie she made us feel confident that she was doing everything she could for us!
Harry Β· 26 July 2023
β
β
β
β
β
5/5
GoogleThank you Mohammed for securing my first ever property. can i just commend on your excellent customer service. you and Aimee are the best. always trying to go the extra mile to make sure i am happy throughout the whole buying process.
Thank you so much for all your help.
Adebowale Β· 26 October 2021
β
β
β
β
β
5/5
GoogleEdward knight provided a great service. We had been trying to sell our house off and on for 2 years with our previous agent with not much luck. Anthony Daniels and the team sold our house within 2 weeks with a sale that progressed to exchange. Very happy with them and would definitely recommend them to anyone.
Carol Β· 27 October 2019
β
β
β
β
β
5/5
TrustpilotHelpful all round but especially Becky!
Becky was so helpful and supportive when buying our first home! She was always chasing solicitors and speaking to people on our behalf and always kept us in the loop with great communication.
Ellie Β· 25 July 2023
β
β
β
β
β
5/5
GoogleI highly recommend Edward Knights. I was struggling to sell my property, having tried for over a year with no viewings. I got Edward Knights on board and they sold within weeks! They kept in touch with me and itβs been a pleasure to speak to Mohammed and his team. Thank you.
Karen Β· 26 October 2020
β
β
β
β
β
5/5
GoogleThis is the first time I have used Edward Knight and will definately use them again to let my property. Their communication, documentation and general set up of the tenancy was outstanding and much better than my previous agent. Thanks to Kayleigh and Kate for all their hard work.PositiveResponsiveness, Quality, Professionalism, Value
Sharon Β· 26 October 2020
β
β
β
β
β
5/5
GoogleFantastic service from all at Edward Knight and Son, especially Mohammed.
Would definitely recommend and use again in the future.
Many thanks
Jess
Jessica Β· 27 October 2019
Agent replied Β· 25 October 2024
Thank you Jessica.
β
β
β
β
β
5/5
GoogleThanks to Andrea. She supported us all the way through. She put her heart in everything she did very caring and supportive. Thank you
Jamilah Β· 30 November 2023
β
β
β
β
β
5/5
TrustpilotExcellent service
Excellent service, continuous communication throughout the sales process.
Ian Β· 14 April 2025
Agent replied Β· 27 May 2026
Thank you so much for your kind words. We're really pleased to hear you were happy with the service and communication throughout your sale. It was a pleasure to assist you, and we wish you all the best in your new chapter.
β
β
β
β
β
1/5
TrustpilotAwful experience - do not use
Rental side of estate agents are awful. We had a bad experience. Tried to get us on everything when we moved out, even though we left house cleaner than we got it. Unhelpful, unfriendly staff. Also left paying for rent for a house with multiple leaks and water was turned off to prevent damage so we couldnβt move back in! And landlord and estate agents couldnβt care less, never got fixed. Also got stung on garden charges as Iβve seen others have, they took photos of weeds under hedges zoomed in!!! Never use them for rentals however the team for sales are great!
Rosie Β· 8 March 2023
β
β
β
β
β
5/5
TrustpilotThe Duston Branch
The Duston team were excellent from start to finish. They worked extremely hard and after I accepted an offer on my property, Becky then proceeded to work on the next stage of the sale. She provided guidance, support & recommendations. Nothing was too much trouble for her. The effort she gave until exchange/completion was brilliant. Would highly recommend them time & time again. The Duston team were professional in every way, literally cannot fault them.
Lisa Β· 19 June 2023
β
β
β
β
β
5/5
TrustpilotGood experience when buying a house.
Jacek Β· 13 April 2025
Agent replied Β· 27 May 2026
Thank you for your kind words! We're so pleased to hear you had a good experience buying your home, and that Becky and Chris were able to help make it a smooth process. We really appreciate the recommendation, wishing you lots of happiness in your new home!
β
β
β
β
β
5/5
GoogleThankyou for making what could have been a stressful time run so smoothly. Well informed during the process. Great Northampton team. Special thanks to Anthony Daniel for your hard work, support and commitment to take care of my sale and after sale follow ups. Highly recommended. Thankyou π β¦
Linda Β· 27 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.