Every review we hold for the West Northamptonshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExtremely good and professional Mrs Jo…
Extremely good and professional Mrs Jo so help full great communication fast sell so excellent from day one to the end I highly recommend these guys many thanks to Mrs Jo and very big thank you to Mr Sam when I did not have no one to help me Mrs Jo always help me I appreciated all you support ,I wish my English was better any way I wish you all the best .thank you
Angela · 17 September 2026
Agent replied · 22 September 2026
Hi Angela, thank you for your fantastic review! We are so happy to hear about your positive experience Jo and Sam, and truly appreciate your kind words. Best, Auction House
★★★★★ 5/5
TrustpilotAuction your house - the way of the future
We had never thought of taking the house to auction but after three "offers" that went nowhere using the old estate agent route ("Thanks for accepting the offer but the kids have decided they want a newer house") we discussed with our agent, YourMove and they put us in touch with Sam Harris at Auctionhouse. Sam was brilliant talked us through everything and when we accepted an offer "bang" it was a confirmed deal and went ahead without a hitch. We still had solicitors so there was a bit of back and forth but the outcome was guaranteed. Joy.
Ken · 2 May 2026
Agent replied · 23 May 2026
Hi Ken, thank you very much for your fantastic review! It's great to hear the process was smooth and Sam was so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotProfessionalism with utmost integrity
I recently sold a flat via the auction house and I had never sold a property before, but after nearly a year on the open market, a friend recommended Simon, having used the auction house herself. I had no idea what I was doing, but Simon and Alex were patient and explained everything, more than once, until it made sense.
Lisa · 9 September 2026
Agent replied · 22 September 2026
Hi Lisa, we are so grateful for your incredibly kind words and for sharing such a detailed account of your experience. We understand that selling a property, particularly for the first time and after a long period on the open market, can be daunting. We are glad we could patiently explain everything and offer alternative solutions when challenges arose, like the initial lack of bids and the difficult leaseholder situation. We always aim to act with integrity and ensure our clients achieve the best possible outcome, so we are particularly pleased that our advice to hold out for a better offer resonated with you. Thank you for trusting us with such an important transaction. Best, Auction House
★★★★★ 5/5
TrustpilotGreat experience from Helen and the…
Great experience from Helen and the East Anglian Auction team from start to finish. Super refreshing after my previous purchase that took six months compared to 28 days. Helen is a natural communicator and professional advisor providing an open and professional view which again was refreshing.
Sonia · 9 September 2026
Agent replied · 22 September 2026
Hi Sonia, thank you for sharing your wonderful experience! We are so pleased to hear that our team provided such a refreshing and efficient service. It's fantastic to know that the process was smooth and professional from beginning to end. Best, Auction House
★★★★★ 5/5
TrustpilotBeyond Grateful.
I cannot praise Dan enough and would highly recommend him. He was so kind, helpful and informative. Nothing was too much trouble. He guided us through the whole process, reassuring us along the way and made what could have been very stressful and difficult, extremely easy. Beyond grateful is an understatement. Dan is extremely professional, trustworthy and knowledgeable, but also friendly. He is an absolute credit to his company. Thank you so much for doing such an incredible job. I will definitely recommend you to anyone I come into contact with who needs your services.
Fiona · 19 November 2025
Agent replied · 22 November 2025
Hi Fiona, thanks very much for your recommendation of Dan in our North Wales team. It's lovely to hear of your positive experience. Best, Auction House
★★★★★ 5/5
TrustpilotAbsolutely fabulous from start to…
Absolutely fabulous from start to finish. Dan Lawrence is simply incredible. So helpful throughout the whole process. You get absolutely first class service from Dan. He manages to keep you up to date at every point as if your sale is the only one when he is juggling hundreds of sales. Simply can't recommend Dan highly enough. This was the most stress free simple process imaginable. Completed within 3 weeks. Just sit back and let Dan work his magic. Simply fabulous. Thank you so very much Dan.
SMY · 20 October 2025
Agent replied · 22 October 2025
Hi there, we are delighted that you received such excellent service from Dan and felt supported thorughout your sale! It's fantastic to hear that he made it a completely stress-free process for you and you completed within just three weeks. Thank you for your review! Best, Auction House
★★★★★ 5/5
TrustpilotAuctionhouse proffesionalism.
Everything made by Auctionhouse was so easy. Highly professional. Everything was explained clearly and knowledgly. Document service was also fast and professional. An absolute pleasure ro do business with. Highly recommend, Many thanks. Gary Scott
Gary · 11 September 2026
Agent replied · 22 September 2026
Hi Gary, we are so pleased to hear that you found everything so easy and professional. Thank you for your kind words and for highly recommending us! Best, Auction House
★★★★★ 5/5
TrustpilotGreat experience - Chris and the team are professional and…
Chris and the team are professional and extremely friendly giving that personal touch. They made the whole process run seamlessly and no question went unanswered. Would highly recommend.
Ashley · 17 September 2026
Agent replied · 22 September 2026
Hi Ashley, thank you for your lovely five-star review! We are so pleased to hear that Chris and the team provided such professional and friendly service, making the process seamless for you. Best, Auction House
★★★★★ 5/5
TrustpilotThank you for your assistance with the…
Thank you for your assistance with the purchase of my first project. You were efficient throughout the process while also being patient, friendly, and understanding. I truly appreciated your support and guidance, which made the experience a worthwhile. Melanie and team thank you once again.
Gloria · 19 May 2026
Agent replied · 23 May 2026
Hi Gloria, thank you for your wonderful review! We're so glad we could make your first project purchase a worthwhile experience and that Melanie and the team were so helpful. Best, Auction House
★★★★★ 5/5
TrustpilotWe bought 3 flats in the North East…
We bought 3 flats in the North East post auction and Joe and his team brought vendor and buyer together to make a deal happen. Really positive experience.
The · 7 September 2026
Agent replied · 22 September 2026
Hi there, we're so glad to hear about your positive experience with our team in the North East. We appreciate you taking the time to leave this feedback! Best, Auction House
★★★★★ 4/5
TrustpilotTom has been brilliant from first time…
Tom has been brilliant from first time we saw the house, was open and honest throughout! from around 6th August to now
Margaret · 10 September 2026
Agent replied · 22 September 2026
Hi Margaret, we're so glad to hear about your positive experience with us. We truly appreciate your kind words! Best, Auction House
★★★★★ 5/5
TrustpilotHannah and Bailey were excellent
Hannah and Bailey were excellent. Communication throughout was great and the property was sold in a timely period. We wanted a swift and timely sale and achieved it. Could not have wished for more, Thank you both.
Steven · 8 May 2026
Agent replied · 23 May 2026
Hi Steven, it's fantastic to hear you achieved a swift and timely sale with the help of Hannah and Bailey! Best, Auction House
★★★★★ 5/5
Trustpilot5* star people
Fantastic service from Mark and the team. Excellent communication at every step of the way and I felt very well represented. They make the stressful and challenging process of selling as easy as possible.
Kieron · 15 May 2026
Agent replied · 23 May 2026
Hi Kieron, thank you for your lovely review! We're so glad you had such a positive experience selling with us. Best, Auction House
★★★★★ 5/5
TrustpilotDan was very helpful throughout the…
Dan was very helpful throughout the purchase which allowed the transaction to run very smoothly. Would definitely recommend!
James · 27 August 2026
Agent replied · 22 September 2026
Hi James, thank you for your five-star review! We're so pleased to hear that your experience was smooth and positive! Best, Auction House
★★★★★ 5/5
TrustpilotAn exceptional experience
Olivia the auctioneer came to value my property she was so positive and enthusiastic, explained everything including all the financial details in a very clear and understandable way. Everything I needed was dealt with from legal recommendation to garden clearance. Advertising was extensive as were the number of viewings both online and in person which resulted in a sale beyond my expectations. The whole team kept me informed all the way both by phone and email. From the outset I felt very positive right up to the auction. I thank everyone I dealt with for their friendliness and professionalism.
Ian · 7 December 2024
Agent replied · 28 December 2024
Hi Ian, it's lovely to hear that you had such a positive experience of selling at auction with the South West team. Thank you very much for the kind words you have left in your review. Best, Auction House
★★★★★ 5/5
TrustpilotHighly recommended service
The process from start to finish was so easy and stress free ! We were given clear information from the start, any questions we had were answered straight sway without hesitation! Our point of contact Dan was very approachable and was always available.At no point were we pressured into making any decisions, just given help and guidance and offered comparable information.We were guided through the simple process and kept fully up to date with every step! Honestly can’t thank the team enough for making it happen so quickly and so stress free! Highly recommended !
Ez · 12 November 2024
Agent replied · 28 December 2024
Hi Ez, it's great to hear of the stress-free experience you had with Dan in the North Wales team, thanks very much for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotEverything went smoothly and customer…
Everything went smoothly and customer service excellent Thankbyou
Tina · 18 September 2026
Agent replied · 22 September 2026
Hi Tina, thank you for your five-star review! We are so glad everything went smoothly and our customer service was excellent. Best, Auction House
★★★★★ 5/5
TrustpilotHannah was AMAZING
Hannah was amazing, from the first email right to the very end! She supported and guided us through every step of the way. Hannah’s communication was THE BEST, she was always there at the end of the phone for any questions and enquiries we had. As well as helping us communicate with solicitors and mortgage advisors etc. Thanks to Hannah we now have brought our first (dream) home and couldn’t have done it without her.
Gracie · 11 December 2024
Agent replied · 28 December 2024
Hi Gracie, we're so pleased to hear you managed to secure your dream home with Hannah from the East Anglia team. Thanks for taking the time to leave such a lovely review! Best, Auction House
★★★★★ 5/5
TrustpilotHighly Recommend
We cannot speak highly enough of Chris , Ben and the whole team, who dealt with the sale of the property from start to finish with complete professionalism.From the first meeting, Chris’s extensive knowledge and experience of auction sales comes shining through, which puts you at ease straight away.Everything was clearly explained, detailing all legal aspects, timescales and process of selling by auction, ensuring we fully understood everything at all times; alleviating all the stress.Valuations and prices are perfectly pitched, which attracts as many potential buyers as possible.Would certainly recommend them to anyone.
Kevin · 22 September 2024
Agent replied · 28 December 2024
Hi Kevin, it's lovely to hear of your positive experience of selling with the Birmingham team. Thanks very much for taking the time to leave a review. Best, Auction House
★★★★★ 5/5
TrustpilotLast minute decision to bid led to successful outcome
Although I had registered to bid a few weeks ago it was not until the last minute that I decided to bid but staff on the phone were very helpful even though the auction had already started and I was able to bid for the two properties I had already viewed. I lost out on the first one but got the second one at a good price in a very exciting contest and again staff were very helpful in clearing up a misunderstanding that I had formed about the details of the last few bids made. Thank you Helen, Elaine and Sally. You have made the whole process much less stressful than it might have been for someone like me who has never bid at auction before.
William · 15 September 2024
Agent replied · 28 December 2024
Hi William, thanks for taking the time to leave this review - great to hear you were successful in our latest auction! Best, Auction House
★★★★★ 5/5
TrustpilotOur first auction experience
We have today completed on a flat in Kings Lynn, this being our first auction transaction. From the outset, the help and advice given to us from Mark Upston was outstanding, he met us at the property, advised of the procedure (which was totally unknown to us) right up until the time we were successfully registered to bid.Also after the auction Elaine advised us by email of exactly how to proceed until such time as the solicitors took charge.All of this may have been completely evident to regular auctions bidders but to us it was a daunting experience and we are very thankful for their support and understanding
John · 6 September 2024
Agent replied · 28 December 2024
Hi John, it's great to hear of the positive experience you had with Mark and Elaine in the East Anglia team. Thank you for taking the time to leave a review. Best, Auction House
★★★★★ 4/5
TrustpilotRomilly was a pleasure to deal with on…
Romilly was a pleasure to deal with on a tricky transaction. If the review was purely on service received, it would be 5*.
Andrew · 7 May 2026
Agent replied · 23 May 2026
Hi Andrew, thank you for taking the time to leave us this detailed feedback! We will take it all on board and we are delighted to hear that you recieved 5* service from Romilly. Best, Auction House
★★★★★ 5/5
TrustpilotHannah saves the day!
We were faced with an unexpected dilemma when planning an already complex move. Faced with needing fast sale we met with Hannah to explore the Auction route.Further complications made the Auction route less straight forward, however Hannah didn’t give up. She continued to help us find a solution that worked and was able to arrange a pre auction sale with an investor who also agreed to synchronise our sale with our purchase.Whilst it wasn’t how we expected things to progress, with Hannah finding this solution and supporting the sale every step of the way we got the sale over the line & can move forward to our new home.Hannah went above and beyond to support all the last day complications, we are so grateful for her hard work and helping us find a solution to a complex situation.
Hannah · 24 August 2024
Agent replied · 28 December 2024
Hi Hannah, fantastic to hear how Hannah supported you throughout your Auction process and secured a sale for you! Thanks for taking the time to leave this excellent feedback. Best, Auction House
★★★★★ 5/5
TrustpilotHannah and Bailey were very good
Hannah and Bailey were very good. Communication was excellent. We achieved a sale in a good timescale. Good job, thank you
Anonymous · 8 May 2026
Agent replied · 23 May 2026
Hi there, we are delighted that you received excellent communication and acheived a quick sale! Best, Auction House
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