5/5
GoogleRecently Had a viewing with Sophie she was very clear and made the application process very easy
Agent replied · 13 June 2024
Dan Farley thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · West Midlands
Dixons West Midlands reviews
★★★★★
749 reviews across 1 platform
110 Church Road, Yardley, Birmingham, West Midlands, B25 8UX
Dixons's office in West Midlands, at 110 Church Road, is rated 4.8 out of 5 across 749 reviews on 1 platform, including 749 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
Google5/5
GoogleHarry sorted out our door relatively quick and now it works better, hopefully no more broken keys
Agent replied · 13 June 2024
Umer Siddiqui thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a viewing with Amelia and she was really friendly and reassured me throughout the whole process
Agent replied · 13 June 2024
Thank you for taking the time to leave us your 5* review Kate Foster! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThey're a Lovely team and have good response time. On check in, they provided adequate support to get set up and also gave us a complimentary gift box.
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSophie did a great job while viewing us the property she was well informed about everything! Great work
Agent replied · 13 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleHi Just had experience with dixons about purchasing a property,but sales rep would not take offer on little Bromwich flat, not good service
Agent replied · 13 June 2024
Hello Rafiq, We have contacted the local team about your comments and I am aware that they have reached out to you since leaving your review to explain the situation regarding the number of offers received and how it was the seller's decision on which offer they wished to proceed with. I am sorry to learn that your offer was not successful but I do wish the best with your onward search. Should you wish to discuss further, please contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Care.
5/5
GoogleWe had excellent service, guidance, follow up and communication from Sophie and are due to move in to the perfect place for us as a result!
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleDixon’s Yardley have been great. Their customer service was impeccable and gave me the assurance that I was with the correct people. Zoey, who is fabulous, helped the sale of my property go smoothly. She went over and above and I can’t thank her enough.PositiveProfessionalism, Value
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleA very efficient and lovely team. Thank you so much! K
Agent replied · 20 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service for Amelia!! Was really informative about the property and was extremely friendly. Made us feel comfortable whilst viewing the property!
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat communication and helpful advice from Dixons - smooth process and completed the process quickly. Thanks so much!
Agent replied · 13 June 2024
Hi Fran! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleThey have been quite helpful in helping us get a place and move in right about the time we desire. Amber has really being an angel
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleMy experience with Dixons was excellent. They were so professional and friendly. Got my keys to the new apartment and got a lovely welcome package😊🤭 …
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlerented my property through dixons i spoke with sophie she was very helpful
Agent replied · 13 June 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GoogleViewed and interested in Flats 313 and 421 at Equipoint today!
Agent replied · 13 June 2024
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Ryan, very professional with great knowledge. Fast and efficient on letting out our property. Will using ther services again
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe had property visit here today, her name is Amelia and it was good.
Agent replied · 13 June 2024
Thank you for taking the time to leave us your great 5* review Olowokere taiwo. Kind regards, Lucy, Customer Relations.
5/5
GoogleLoved my experience at Dixon. They have Super-friendly staff and their quick response is something very professional and helpful.
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a viewing today and I am very pleased with apartment 720 Yardley. The place looked amazing and modern with good space. Holly answered all the questions I had. I would like to apply for the apartment.
5/5
GoogleGreat viewing with Sophie today for a home in Yardley! Lovely home with the property being maintained to a high standard.
Agent replied · 13 June 2024
Many thanks Georgia for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWonderful experience. Sophie at Yardley office helped us narrowing down the property, which was exactly what we needed. Amazing customer service.
Agent replied · 13 June 2024
HI Muhammad, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
5/5
GoogleVery pleasant experience with Amelia from the Yardley branch :)
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review Umar Shazad. Best wishes, Lucy, Customer Relations.
5/5
GoogleVisit from Faye yesterday. Very professional and helped and advised us. Great ambassador for Dixons thank you.
Agent replied · 13 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an amazing experience with Dixons. They helped me get my first flat and my agent amber was very helpful through the process.
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dixons West Midlands
Has Dixons won any awards?
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.
