Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleWent for a viewing with my partner today with a lady called Amelia Hamilton, took us around each room and allowed us to take a minute in private to view and talk about each room, made us feel comfortable and was very helpful, thank you :)
Dylan Β· 18 August 2023
Agent replied Β· 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad the viewing today and found it very informative, the estate agents were very friendly and were able to answer any questions I had.
Would recommend
Abdul Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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3/5
GoogleCommunication wasn't great, we were told the property we were renting was a council tax band A when it wasn't - didn't find out until after moving in. When going through referencing they contacted myself and employer twice a day to chase, despite already having the required information and then not confirming this or making it clear that they needed something else instead. Were requesting good reviews before we had even moved in and chased us the following morning to request a review. Following moving in their communication with us hasn't been great, days to respond to emails with questions ignored and instead a request for a review. Overall, they seem more concerned with getting a good review than providing a good service which was very disappointing.
Jade Β· 14 June 2023
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5/5
GooglePleasant experience, quick communication. Very glad that they were able to arrange viewings on Saturday, and almost everything was coordinated through email with just a couple additional phone calls, so it is easier when you have a busy schedule. Big thanks for the agent Amber, she was lovely.
EglΔ Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GooglePaul from Yardley office Birmingham helped me find my dream house. Iβm so glad that I went to him. Thank you Paulπ β¦
Fakra Β· 15 June 2019
Agent replied Β· 13 June 2024
Thank you for your 5* review!
Best wishes, Scott
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5/5
GoogleGreat experience so far, quick process from viewing to securing and setting up things before moving in. Agents Amber and Ryan both attentive and check in regularly to make sure youβre happy or if you need to do something. Happy with the service.
Shazeem Β· 17 October 2023
Agent replied Β· 13 June 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations
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5/5
GoogleThe service of everyone at Yardley Dixons is really amazing. From viewing the house with Becky, who made us feel welcomed, to Naomi who had helped us with everything we needed. She is very nice and informative and answered any enquiries I had.
Wahid Β· 17 October 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI went to a viewing today of flat 10, Equipoint, B25 with Sophie Hodgson, she was extremely helpful, answered all my questions and I would thoroughly recommend Dixons Yardley.
Jamie Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Jamie. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmber was very lovely getting everything ready for my move in day. So glad they accepted my birds and geckos
Emily Β· 15 March 2024
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1/5
GoogleRecently moved into a flat in Birmingham, was misinformed from my letting agent Amber in regards to parking details. Led to me being lumped with Β£200 worth of parking ticket fines with no solution.
S Β· 14 April 2024
Agent replied Β· 13 June 2024
I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk - Kind Regards, Scott @ Customer Care
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5/5
GoogleDIXONS agents like Amber, Amelia and Sophie are very accommodating and helpful. Most of the time they are busy but they will make time for you and help you as long as they can. They are excellent in accommodating and helping their clients.
Aronbell Β· 17 September 2023
Agent replied Β· 13 June 2024
It's fantastic to see another 5* review! I will make sure your kind comments are known to the team. Many thanks,Β Scott @ Customer Care
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5/5
GoogleBoth Amber and Sophie have been amazing in helping me secure a 3 bedroom property for myself and my children. So friendly,knowledgeable and always happy to help. I cannot thank them enough, as always the staff are an absolute credit to the company!
Joanne Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleThe service delivery by Amber Bennett was excellent. She was patient and happy to answer all our questions. We had such a good experience securing our apartment and moving in.
Odupe Β· 14 June 2023
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5/5
GoogleWe had an amazing experience with Ryan helping us move into our property, sorting it with the Landlord and us. The process was stress-free and relaxed. We started the whole process of looking for the house about a week ago, weβve just moved into our place today! The speed and efficiency of Dixon, I truly applaud. Would defo recommend going through them!PositiveProfessionalism
H Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
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5/5
GoogleI used Dixons in Yardley to sell my home, my initial meeting with the team was fantastic, they sold my property promptly and managed to find me a great buyer. Cara assisted in helping with the legalities of the tenant moving and getting the sale through, Zoe helped see the sale through from start to finish! Thank you very much for your help and I would highly recommend using them.
David Β· 15 June 2018
Agent replied Β· 13 June 2024
Thank you David for your fantastic 5* review of your experience with Dixons in Yardley. It was especially brilliant to read that you were supported by both our lettings and sales team throughout the sale and that you would highly recommend the team going forwards. Kind regards, Scott
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5/5
GoogleLovely house Amelia and the other lady were lovely very helpful and they made sure we were all happy and made sure we had no questions
Sophie Β· 3 August 2024
Agent replied Β· 24 August 2024
Thanks Sophie for leaving us your amazing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleYeah i am so happy with Dixons property especially there professionalism. Even though most of the potential tenants out there wants a fast track of a thing but at the end of it i am a proud testimony that Dixons property is a top notch.
Abdulazeez Β· 14 June 2023
Agent replied Β· 13 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI got a good experience viewing the property at woodclose road. Really appreciate the service by Sophie. She explained everything clearly anf was a pleasant viewing experience. Hopeful about getting the property for moving in.
Nikhil Β· 14 February 2024
Agent replied Β· 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would like to thank Dixon Estate Agent for their excellent service and support in finding a property, Excellent service received.
Vahid Β· 15 June 2018
Agent replied Β· 13 June 2024
Thank you for this 5 star rating for the team at Dixons in Yardley. It is great to see that you were supported with their excellent customer service. Kind regards, Sarah.
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5/5
GoogleMe and my partner had a viewing late afternoon for a lovely property and we had an amazing estate agent called Sophie and she was really helpful and kind and helped us through our process so far!
Johanne Β· 16 December 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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3/5
GoogleGenerally very good service. However, I wanted to view 2 vacant apartments in a block but was told that the current tenant would not allow viewings for one of them. The agent told me explicitly that this apartment was IDENTICAL to the one I actually viewed. On the basis of that statement, we agreed to a tenancy for the apartment we did not view. On taking possession, the apartment was NOT identical (smaller). Not impressed.
Eldin Β· 19 July 2023
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5/5
GoogleThank you to Dixons for helping me find a rental house. Especially a big thank you to Amber. She really made the move so smooth and hassle free
Joanne Β· 14 June 2023
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5/5
GoogleExcellent highly recommended I spoke with a amazing chap called [Ryan Smith] from Dixons in Yardley branch he made the full process of renting the house very easy and quick I had a great experience thanks for all for great help! Really appreciate it
USMAN Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIβve rented multiple of my properties out through Dixons in Yardley and I couldnβt recommend them more. Fantastic service. Amelia always has, and continues to make, the whole process stress free. Good as it gets in my book.
Elliott Β· 16 November 2023
Agent replied Β· 13 June 2024
Thank for your brilliant recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.