Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
Googlesold my house through Dixons at Yardley and all i can say on another level to other estate agents , Zoe Paul and Faye dealt with everything to perfection , nothing was to much trouble from start to finish ,a perfect team taking the stress out of moving home ,highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Adrian Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleMy mum recently sold her house with Dixon's, I cannot thank them enough for the support they offered her, she was very nervous about the process of selling & Faye and Liv really held her hand all the way through! Would 100% recommend this service, all of the staff are super friendly and helpful
Rhianna Β· 14 June 2022
Agent replied Β· 13 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
Google10 starts if it is possible.
Professionalism and promptitude. All in one agency.
All you need is to pop in the agency , you will get out with the best mortgage adviser(David) , lawyers and a house.
The best team.
Alina Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleHolly,Sophie and Ryan deserve top marks for friendly helpful service they provided in helping me and my brothers find the house.
Many thanks guys
Aj Β· 3 August 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us your 5* review Aj! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you to Amber for finding me and my wife a house and moving us in before Christmas. Lifesavers! Can't thank you enough. Merry Christmas π
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Martin Β· 14 June 2023
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5/5
GoogleHad a great experience finding a new flat with Dixons. Koren really took ownership of finding the right place for me, recommending a property that she knew was becoming available soon, and making the process super easy with great communication. 5 stars :)
Daniel Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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1/5
GoogleIβm really shocked how thereβs actually 5 star reviews for this agency.
They hardly pick up the phone and when you leave a voice message they hardly get back to you! Whatβs the point!
S Β· 15 January 2024
Agent replied Β· 13 June 2024
Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSophie has given us great service as to showing us the property I was happy to look at , she provided great communication and made me feel welcomed , great work to Sophie from the yardley branch thanks !
Wasim Β· 17 September 2023
Agent replied Β· 13 June 2024
Hi Wasim, thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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1/5
GoogleI was told upon renting this house that all maintenance and deep cleaning needed will be done before handing the keys over but I must say on arrival I was more than disappointed as nothing was done in this apartment.
Josephine Β· 18 August 2023
Agent replied Β· 13 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleI really appreciate speaking with Amelia, she is very polite and professional. Amelia has provided amazing customer service and very thorough with the information given and obtained from me, with regards to the property in question. Thank you very much.
Aishah Β· 18 August 2023
Agent replied Β· 13 June 2024
Thanks for the brilliant 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmber has been amazing at finding me and my friend a flat. Whole process from viewing to moving in was great. Thank you Amber! π β¦
Vallus Β· 14 June 2023
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5/5
GoogleDixons got me my prefered semi detatch house rent in most professional way have ever experienced.
From viewing the property, to confirming my source of income, to getting the keys, it was an outstanding performance and show of care.
Thank you DIXONS.
Kayode Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleThe viewing was seamless, I took all the time I needed and they were ready to answer any questions
Favour Β· 24 September 2024
Agent replied Β· 24 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
Googlei had a viewing yesterday with someone called Amelia. she was very helpful and answered any questions i had. would definately reccomend
Georgia Β· 3 August 2024
Agent replied Β· 24 August 2024
Thank you Georgia for your kind words and recommendation! We're delighted to hear that Amelia was able to assist you so well during your viewing. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLovely enviroment. All the team working together and getting along which you don't see in many estate agents these days. Dave, gave me the best advice on what to do with my mortgage aswell but didn't pressure me. Couldn't recommend enough
Mr Β· 14 June 2023
Agent replied Β· 13 June 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI would like to just say how the team have been amazing and I would reccomend their service, one of the best estate agents in Birmingham. I would highly recommend them. Fantastic work to Zoe, Naomi and David keep it up
Dildar Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI'm really pleased with the way everything was done. Right from the day of viewing till the end of all processes, Dixons were really helpful. I would definitely recommend to anyone.
Nimish Β· 14 February 2024
Agent replied Β· 13 June 2024
Nimish, thank you for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad a really good experience with Amelia . Professional , welcoming and really helpfull . Overall 10/10
Subhan Β· 17 October 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this amazing 5* review Subhan. Kind regards Lucy, Customer Relations.
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5/5
GoogleViewed flats at Equipoint today, interested in 903, 809, 421.
Answered all our questions at the end well and really helpful informing us of the process!
Libby Β· 16 May 2024
Agent replied Β· 13 June 2024
Thank you Libby for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe staff was very professional and friendly. They were very supportive and answered and explained every procedure and question asked. I highly recommend using this sales and letting agency.
Rossette Β· 15 March 2024
Agent replied Β· 13 June 2024
Many thanks Rossette Browne Samuel for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe were referred to David Smith to deal with our mortgage application. From the point of contact he was professional and efficient, guiding us through everything step by step, we honestly can't thank him enough for dealing with everything so quickly and putting our minds at rest during a stressful process. Would absolutely recommend using his service.
Ashley Β· 14 June 2021
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe are very pleased with the letting team at Dixons in Yardley, they are very helpful and knowledgeable,
They advised me and my wife of all our options, and choices, the tenants are checked out, and any issues that may occur, are sorted out promptly, and professionally,
We are confident that our house is in safe hands,
Thank you guys, keep up the good work.
Wayne Β· 15 June 2018
Agent replied Β· 13 June 2024
Hi, Wayne
Thank you for this review. I'm delighted to hear that all issues have been ironed out and wish you all the best for the future.
Kind regards, Chris
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5/5
GoogleHarry my property manager has fixed my window very fast and responded to all my questions quickly thanks.
γKadenγ Β· 24 September 2024
Agent replied Β· 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmazing experience with Amelia, very helpful and welcoming. Gave me an excellent tour of a property I was viewing. Lovely girl
Brandon Β· 3 August 2024
Agent replied Β· 24 August 2024
Thank you Brandon for your amazing 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
