Trusted Agent profile · Birmingham
★★★★★
807 reviews across 1 platform
110 Church Road, Yardley, Birmingham, B25 8UX
Dixons's office in Birmingham, at 110 Church Road, is rated 4.8 out of 5 across 807 reviews on 1 platform, including 807 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleAmber has helped me find the perfect property and has gone above and beyond to make sure everything went as smoothly and simple as possible. Really highly appreciate the work her self and the company have done to help me settle in to my new property.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from the Dixon's branch. Paul was very knowledgable and friendly to deal with. Paul was understanding of our time restrictions. Would recommend the estate agents office.
Thank you Sahira for recognising Paul and the team at Dixons Estate Agents. It is great to read that you have reviewed us 5* and I am really pleased that you were able to benefit from the experience and knowledge of Paul. Thank you for your wonderful recommendation. Best wishes, Scott.
5/5
GoogleFantastic from Amber Bennett and co at Dixons Yardley. Very well explained process and incredible service all round. Very happy with the viewing Amber gave us and the process to get the paper work sorted was amazing. The communication i got was 1st class and will definitely recommend family and friends.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant service at dixons Extremely professional at all times Becky and zoe helped us when buying our house they were always at the end of the.phone whenever we needed some help Thank you for making this journey easy
Many thanks for your kind words and your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI just want to say a big Thank you zoe,nomi,becky for all the help to buy the property realy happy with the service ,stayed in touch through,definitely would recommend this dixions ones again thank you
Hi Sam, thank you for your kind words! We're delighted to hear that Zoe, Nomi, and Becky provided you with excellent service. We appreciate your recommendation. Kind regards, Lucy, Customer Relations.
1/5
Googlenobody turned up to show me around the viewing i booked, was told someone was on site and waited an hour. no follow up call or email received despite leaving a voicemail.
Hi Rebecca, we apologise for the inconvenience you experienced with the viewing. Your feedback is important to us. Please contact review@countrywide.co.uk so we can address this matter promptly. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations
5/5
GoogleGreat experience getting our home with this branch. The agent that dealt with us was named Amber and she ensured we had and understood everything we needed throughout every step. Highly recommended.
Many thanks for your marvellous 5* review and recommendation Abdul-Haleem. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeen with Dixons for a few years now. Ryan looks after our houses and is always straight there to reply with any questions. All the staff are always happy to help and make you feel part of a big family. Certainly will be staying with this branch!
Many thanks for your glowing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleVery good communication and they are there to help you with everything! Thanks Ryan and Cara for all the informations you gave me.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleHad a viewing with a young lady called Katrina from this branch, very impressed with her professionalism and custom service skills will definitely recommend again!
Thank you for your terrific 5* review and for your complimentary comments. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you all for your hard work dixons yardley, You are all amazing individuals always going above and beyond.A big thank you to Ryan, Amber, gemma, Koren and the rest of the team.👍 …
5/5
GoogleAmber Bennett was amazing helped me with moving in. It was my first time renting and she covered everything and made it easy for me to settle in. Huge Help would highly recommend Dixons.
5/5
GoogleZoe and faye have been really helpful to us,they have answered any queries promptly. They have helped us with our portal as we are not very savvy with computers! Professional at all times and very approachable & friendly. We would go to Dixons if we move again in the future.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOverall my experience was very positive. in my honest opinion all staff being professional and dedicated. The viewing was detail and Sophie Hodges on was very kind and receptive. She gave me sufficient details and was very positive. I recommend them to anyone searching for a property in this area.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience dealing with this Dixons estate agents has been completely professional, the process and communication has been robust. Highly recommend using this estate agent for any of your property requirements whether it’s management, rent or purchasing your new home.
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe are currently in renting apartment and I want to express how I'm impressed with Sophie Hodgson. She was very friendly and helpful, I would definitely recommend her for anyone looking for a house in the area!
Hammed Bolaji thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to all the team at Dixons Yardley for your help and support and the successful selling of my property, it was sold within a week of advertising and completed relatively quickly due to their help and diligence. Thank you, Zoe, Faye and Paul, and the rest of the team. I am a very happy customer.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleA quick and easy process, communication and help was all there! From meeting Sophie at the house to get a rundown of the house, to communicating during the process and getting all the help needed, very kind and helpful! Thank You!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently moved into a property with the help of Dixon letting agency. The entire process was smooth and very professional. Special thanks and appreciation to Miss Amber who was very helpful.
Hi Naresh bhaskar, thank you for sharing your positive experience with Dixon letting agency. We are delighted to hear that the process was smooth and professional. We will make sure to pass on your special thanks to Amber for her helpful assistance. Kind regards, Lucy, Customer Relations.
5/5
GoogleSophie was very friendly and professional. She did a good job at explaining, and showing us around the property. We loved the property and enjoyed looking around. Jane and Elijah
5/5
GoogleThank you to Koren Dawe and Amber Bennett who's made our move very easy and very special to us. Very easy to get on with; quick turn around and just being overall amazing
5/5
GoogleHad a viewing today for apartment 19 at Equipoint and felt really welcomed by every member of staff even though I asked a load of questions great people amazing properties
Thank you for your 5* review Zac. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleDave the financial adviser gave sound advice and really guided me. Faye gave great advice and at no time did anyone try and push a service. Nice atmosphere when you enter the premises and everyone makes you feel welcome. Realistic valuation and a great service.
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleI arranged for a viewing last week to see a property at 9:15 today, me and my partner missed a day at work to be called 5 minutes before the viewing saying that the property has been let. Not only have they wasted our money but also our time. Didn't receive one phone call or email to say that it had been cancelled. Very unprofessional
Thank you for taking the time to leave us your comments. Client experience is very important to us and as such I would like to invite you to discuss your concerns further with us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.
