Trusted Agent profile · West Midlands
★★★★★
749 reviews across 1 platform
110 Church Road, Yardley, Birmingham, West Midlands, B25 8UX
Dixons's office in West Midlands, at 110 Church Road, is rated 4.8 out of 5 across 749 reviews on 1 platform, including 749 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
5/5
GoogleWe are currently in renting apartment and I want to express how I'm impressed with Sophie Hodgson. She was very friendly and helpful, I would definitely recommend her for anyone looking for a house in the area!
Hammed Bolaji thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to all the team at Dixons Yardley for your help and support and the successful selling of my property, it was sold within a week of advertising and completed relatively quickly due to their help and diligence. Thank you, Zoe, Faye and Paul, and the rest of the team. I am a very happy customer.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleA quick and easy process, communication and help was all there! From meeting Sophie at the house to get a rundown of the house, to communicating during the process and getting all the help needed, very kind and helpful! Thank You!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently moved into a property with the help of Dixon letting agency. The entire process was smooth and very professional. Special thanks and appreciation to Miss Amber who was very helpful.
Hi Naresh bhaskar, thank you for sharing your positive experience with Dixon letting agency. We are delighted to hear that the process was smooth and professional. We will make sure to pass on your special thanks to Amber for her helpful assistance. Kind regards, Lucy, Customer Relations.
5/5
GoogleSophie was very friendly and professional. She did a good job at explaining, and showing us around the property. We loved the property and enjoyed looking around. Jane and Elijah
5/5
GoogleThank you to Koren Dawe and Amber Bennett who's made our move very easy and very special to us. Very easy to get on with; quick turn around and just being overall amazing
5/5
GoogleHad a viewing today for apartment 19 at Equipoint and felt really welcomed by every member of staff even though I asked a load of questions great people amazing properties
Thank you for your 5* review Zac. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleDave the financial adviser gave sound advice and really guided me. Faye gave great advice and at no time did anyone try and push a service. Nice atmosphere when you enter the premises and everyone makes you feel welcome. Realistic valuation and a great service.
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleI arranged for a viewing last week to see a property at 9:15 today, me and my partner missed a day at work to be called 5 minutes before the viewing saying that the property has been let. Not only have they wasted our money but also our time. Didn't receive one phone call or email to say that it had been cancelled. Very unprofessional
Thank you for taking the time to leave us your comments. Client experience is very important to us and as such I would like to invite you to discuss your concerns further with us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
5/5
GoogleWent for a viewing with my partner today with a lady called Amelia Hamilton, took us around each room and allowed us to take a minute in private to view and talk about each room, made us feel comfortable and was very helpful, thank you :)
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad the viewing today and found it very informative, the estate agents were very friendly and were able to answer any questions I had. Would recommend
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
3/5
GoogleCommunication wasn't great, we were told the property we were renting was a council tax band A when it wasn't - didn't find out until after moving in. When going through referencing they contacted myself and employer twice a day to chase, despite already having the required information and then not confirming this or making it clear that they needed something else instead. Were requesting good reviews before we had even moved in and chased us the following morning to request a review. Following moving in their communication with us hasn't been great, days to respond to emails with questions ignored and instead a request for a review. Overall, they seem more concerned with getting a good review than providing a good service which was very disappointing.
5/5
GooglePleasant experience, quick communication. Very glad that they were able to arrange viewings on Saturday, and almost everything was coordinated through email with just a couple additional phone calls, so it is easier when you have a busy schedule. Big thanks for the agent Amber, she was lovely.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience so far, quick process from viewing to securing and setting up things before moving in. Agents Amber and Ryan both attentive and check in regularly to make sure you’re happy or if you need to do something. Happy with the service.
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleThe service of everyone at Yardley Dixons is really amazing. From viewing the house with Becky, who made us feel welcomed, to Naomi who had helped us with everything we needed. She is very nice and informative and answered any enquiries I had.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI went to a viewing today of flat 10, Equipoint, B25 with Sophie Hodgson, she was extremely helpful, answered all my questions and I would thoroughly recommend Dixons Yardley.
Thank you for taking the time to leave us this great 5* review and recommendation Jamie. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmber was very lovely getting everything ready for my move in day. So glad they accepted my birds and geckos
5/5
GoogleDIXONS agents like Amber, Amelia and Sophie are very accommodating and helpful. Most of the time they are busy but they will make time for you and help you as long as they can. They are excellent in accommodating and helping their clients.
It's fantastic to see another 5* review! I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
5/5
GoogleBoth Amber and Sophie have been amazing in helping me secure a 3 bedroom property for myself and my children. So friendly,knowledgeable and always happy to help. I cannot thank them enough, as always the staff are an absolute credit to the company!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleThe service delivery by Amber Bennett was excellent. She was patient and happy to answer all our questions. We had such a good experience securing our apartment and moving in.
5/5
GoogleWe had an amazing experience with Ryan helping us move into our property, sorting it with the Landlord and us. The process was stress-free and relaxed. We started the whole process of looking for the house about a week ago, we’ve just moved into our place today! The speed and efficiency of Dixon, I truly applaud. Would defo recommend going through them!PositiveProfessionalism
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
GoogleI used Dixons in Yardley to sell my home, my initial meeting with the team was fantastic, they sold my property promptly and managed to find me a great buyer. Cara assisted in helping with the legalities of the tenant moving and getting the sale through, Zoe helped see the sale through from start to finish! Thank you very much for your help and I would highly recommend using them.
Thank you David for your fantastic 5* review of your experience with Dixons in Yardley. It was especially brilliant to read that you were supported by both our lettings and sales team throughout the sale and that you would highly recommend the team going forwards. Kind regards, Scott
5/5
GoogleLovely house Amelia and the other lady were lovely very helpful and they made sure we were all happy and made sure we had no questions
Thanks Sophie for leaving us your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI got a good experience viewing the property at woodclose road. Really appreciate the service by Sophie. She explained everything clearly anf was a pleasant viewing experience. Hopeful about getting the property for moving in.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.
