Trusted Agent profile · West Midlands

Dixons West Midlands reviews

★★★★★ Excellent

749 reviews across 1 platform

110 Church Road, Yardley, Birmingham, West Midlands, B25 8UX

Dixons's office in West Midlands, at 110 Church Road, is rated 4.8 out of 5 across 749 reviews on 1 platform, including 749 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

749

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Midlands office, from every platform, shown as written. First names only.

5/5

Google

Becca amazing customer service

Ibbz · 16 December 2025

Agent replied · 16 April 2026

"Thank you so much for your kind words! We're thrilled to hear that Becca provided amazing customer service. It's always our goal to ensure our customers have a positive experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just want to thank Ryan Smith for his excellent and professional service he offered. Highly recommend!

Kevin · 14 June 2023

Agent replied · 13 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I’m so glad I went with Dixons, the level of customer service in comparison to other estate agents I’ve worked with was beyond my expectations. Amber from the Sheldon branch went above and beyond and made the whole process very smooth and simple. Thank you for all the help Amber I really appreciate it 😊

Sadia · 15 January 2024

Agent replied · 13 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Currently in the process of renting a property through Dixons, and they have been amazing. Quick replies to the queries we have had, made the whole process run smoothly, viewed the property with Sophie and she was really helpful! Thank you for making a very stressful time much easier.

Andy · 14 May 2024

Agent replied · 13 June 2024

Andy Bowgen thank you for taking the time to leave us your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently sold my property through Dixon’s Yardley. My contacts there were, initially Grace and then Zoe. I cannot praise them enough. Zoe has guided me through, what has turned out to be, a very stressful sale due to the buyer’s solicitor being extremely awkward throughout the transaction. Nothing has been too much trouble, when I’ve telephoned and not been able to speak to Zoe at that particular time, she returned my call and dealt with my query immediately. I would give Zoe a 10 star rating if l could. I would most definitely use Dixon’s Yardley again if l ever needed to.

Pauline · 14 June 2021

Agent replied · 13 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Great team!!! Efficient, professional and friendly. We called many agencies with queries and when my husband called this brunch he said that this is most efficient service and communication he received in the last week of all this calls. Rayan greeted us at the property, he also called up to check with us prior. He was very relaxed, friendly but professionals. Didn't push us or gave us any typical lines just to sell it to us. We liked property and during the process Cara took over and she was also great, polite and efficient. Made this not very easy experience great and pleasesant. Thank you guys, keep it upPositiveResponsiveness, Quality, Professionalism

Julija · 14 June 2021

Agent replied · 13 June 2024

Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

What can i say about this Branch? Well, i saw a house i was very interested in and called up the Branch. Zoe answered my call and swiftly got be booked in for a viewing. I liked the house and put an offer in. Zoe called me back shortly after and congratulated for my offer being accepted! The process after that was extremely smooth and Zoe clearly explained the next stages of what i needed to do. She was helpful in assisting me with getting conveyancing sorted and was also helpful in coordinating various questions i had for the seller. Grace has also been helpful and put together a nice property brochure for that i can keep for my own records. Both individuals are extremely friendly and have been excellent in the home buying process. Thanks both you guys rock!PositiveResponsiveness, Quality, Professionalism, Value

Yasir · 14 June 2021

Agent replied · 13 June 2024

It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations

5/5

Google

After months of disappointments from missing out on even being able to get viewings in the craziness of the property market at present; we were so thankful that Paul from Dixon’s gave us a priority service. This allowed us to view a property before it went on the online market, and I’m pleased to say we managed to secure an offer!!! Couldn’t be happier with both Paul and Zoe for being so kind and helpful throughout this stressful period. They are both very professional and responsive-always a phone call away. I would highly recommend anyone looking to purchase a property to give Dixon’s a try.

Anisa · 14 June 2021

Agent replied · 13 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Very good agency especially Amelia that works there

Mahamed · 16 December 2023

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very beautiful house and Amelia was really nice😊 …

Rumbidzai · 16 November 2023

Agent replied · 13 June 2024

Thank you for the fabulous 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

What can I say The team In Yardley are phenomenal. I have now sold and rented a property out with them… Hats off to the letting team Cara, Koren and Destinee They let my house in record speed and managed it amazingly. I also sold a property through them and used there solicitor. Again the whole process just screams efficiency… managing to get me above asking price and completed in under 3 months!!!!!

Kat · 14 June 2022

Agent replied · 13 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

Hello yesterday it was an amazing experience of coming to see how the property and the estate agents were they had excellent service and helped me with all information needed so I want to say thank you. I would like to choose apartments 918,1021,713,19

Aseer · 25 July 2024

Agent replied · 24 August 2024

Hi Aseer Ghalib, thank you for sharing your positive experience with us. We're delighted to hear that you found our service excellent and helpful. Kind regards, Lucy, Customer Relations.

5/5

Google

B27. Sophie in Dixons in Yardley is very helpful. Excellent service.

Blvk3 · 17 September 2023

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Our experience with Dixons Estate Agents Yardley was excellent, many thanks for their support and help. Especially: Ryan and Cara. The Dixons team works effectively, and we are pleased and recommend to everyone. Many thanks.

Rodica · 14 June 2020

Agent replied · 13 June 2024

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

Sophie was great at showing us around and getting things sorted quickly and efficiently

Carl · 14 June 2023

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing!! Amelia was great and friendly!

Shoraba · 16 December 2023

Agent replied · 13 June 2024

Thanks for leaving us this amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service. Staff at this office especially Stacey were extremely supportive , freindly and efficient. They ensured our move was as timely and smooth as possible. Excellent communication. Thank you Stacey and all the staff. Sharon and Tim.

Kate · 15 June 2018

Agent replied · 13 June 2024

Hello Kate, thank you for taking the time to leave this excellent 5 star review for the service you received from Dixons in Yardley! Its fantastic to read that Stacey and the team supported you throughout your customer experience! Best wishes, Maryjane.

5/5

Google

Big thanks to all the staff in Dixons yardley especially amber were so helpful with helping me finding a property to rent and getting me moved in within a week as I needed to move ASAP. 100% would use them again if I needed to rent a property and would definitely be telling my friends and family to use them xx

Phill · 14 June 2023

Agent replied · 13 June 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a viewing today and last week at Equipoint. I've had the pleasure of meeting both Holly and Sophie over this past week and I must say they are very professional, informative, friendly and vibrant. I want to apply for apartment 421. Thank you.

Sam · 14 June 2024

Agent replied · 20 June 2024

Sam thank you for taking the time to leave us your glowing 5* review and your kind words which I have passed onto our dedicated team. Best wishes, Lucy, Customer Relations.

5/5

Google

I have dealt with Paul at Dixons in Yardley past 3 years who is very professional, kept me informed at stages of sale of my property and purchase- goes extra mile to get things done. Top Man

Mo · 15 June 2018

Agent replied · 13 June 2024

Thank you for the 5* review Mo, I'm really happy to hear that the staff at our Dixons branch in Yardley are working at such a great standard and were able to provide a dedicated and professional approach. Many thanks

5/5

Google

Ryan Smith was very professional and helpful, and responded to us promptly

Lydia · 14 June 2023

Agent replied · 13 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I am thankful to Dixons and especially Amber Bennet who was very professional and helpful as I immigrated from Ireland and being new in the town so Dixons found me rental property. I would recommend services of Dixons Yardley to anyone looking for property.

Rai · 14 June 2023

5/5

Google

Even though the housing market isn't the best right now. I was passing by and popped in to look at the rental listings. A young lady named Koren saw me and i must say she was extremely helpful, insightful and friendly. I will definitely be requesting her for the viewings, that i set up and the whole process if possible.

Deebz1g8g · 14 June 2023

Agent replied · 13 June 2024

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleasant staff - had a viewing of a house and the staff “Amelia” was great at helping as a true professional. Treated me not just as a potential customer rather assisted me as a fellow human.

Sayed · 3 October 2024

Agent replied · 24 October 2024

Thanks for the excellent 5* review Sayed! Thanks for your thoughtful comments about Amelia and our Yardley team. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dixons's Google reviews

Questions about Dixons West Midlands

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, Birmingham won Platinum.

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