Dixons West Midlands reviews

★★★★★ 5/5

Google

Thank you to the wonderful team at Yardley! Amelia was so friendly and helpful in answering our queries, a very professional experience.

Shannan · 17 September 2023

★★★★★ 5/5

Google

Wonderful experience with Dixons Yardley. Amelia was very helpful and made our move in process easy and smooth. Big thanks! Great service.

Saul · 17 September 2023

★★★★★ 5/5

Google

Sophie Hodgson was a great agent, very friendly and professional. Made me and my wife feel very welcomed and excited about a potential new home!

Mohammed · 14 June 2023

★★★★★ 5/5

Google

Sophie is amazing at her job and always gets things done quickly!

Dimple · 14 April 2024

★★★★★ 5/5

Google

Had a viewing with Dixon's Yardley today they are all very friendly especially Amelia. I would recommend every time

Ahmad · 16 November 2023

★★★★★ 5/5

Google

Amelia was very accommodating and helpful. Great communication throughout the whole process. I would choose Dixons in Yardley every time. ❤

M.a · 17 September 2023

★★★★★ 5/5

Google

Amazing service from Paul Grace and the team. Had been on sale with 2 other agents prior and neither had the energy work ethic or determination to sell my property. Once in their hands it took just 3 weeks. Cant praise them more highly!PositiveResponsiveness, Quality

Sally · 14 June 2020

★★★★★ 5/5

Google

The lettings agent Amber was very helpful, provided consistent updates of the progression and answered any questions we had. The process was very smooth!

Akeem · 14 June 2023

★★★★★ 5/5

Google

I have recently purchased a property from Dixons Yardley. I can’t explain how amazing their level of service has been! I have dealt closely with Zoe the manager and Olivia who have both gone out of their way to help with our purchase. They both went above and beyond to accommodate our needs. The love, passion and work ethic really shines through this branch! Deal with confidence, I couldn’t recommend them enough!

Wahid · 14 June 2023

★★★★★ 5/5

Google

Today we viewed a property managed by Dixons, and we were very pleased with it. The house was very cozy and lovely and the agent presenting it, Katrina, she was able to answer any questions we had and presented the property without pressuring us, which I appreciate since it gives us time to look around peacefully. I want to add that unlike some other agencies, Dixons always answer their phone, which can be frustrating if you have to call multiple times just to get in touch. Overall, very good agency!

Marco · 17 October 2024

★★★★★ 5/5

Google

Highly recommended for their professionalism and dedication to customer care. Very happy with Amber and the team at Dixons

Idris · 17 October 2023

★★★★★ 5/5

Google

Amelia Hamilton was very kind and helpful. She did an amazing job and she treated me and my family wonderfully.

Peter · 17 September 2023

★★★★★ 5/5

Google

Secured accommodation via Dixons. Lettings agent dealing with my case was Amber. Found her to be very professional, polite and helpful, great comms throughout. Keep up the good work. 👌. Following on from my previous review i would like to give a big thanks to the property management team, especially to Sharon Allen & Harry Richards who have been very helpful and dealt with any issues I raised promptly

Mohammed · 18 August 2023

★★★★★ 5/5

Google

Really pleased with the service and friendly nature of the team at Dixons. We went into branch and organised a valuation nice and easy. Faye came fully prepared and took time to explain the whole process, answering lots of questions, wasn’t pushy at all and left a great impression that her skills and experience in the market would be of real benefit when we decide to list our property.

Sam · 18 August 2023

★★★★★ 5/5

Google

Amelia was great she was very professional and helped me and my family find a house

Charlie · 16 December 2023

★★★★★ 5/5

Google

Joshua Cleveland was very prompt in attending to our maintenance issue which is highly commendable.

Tony · 17 May 2025

★★★★★ 5/5

Google

Dave was incredibly professional and helpful throughout the whole buying process. As a first time buyer, it was nice to have someone who made everything simple and made sure you understood. I would highly recommend Dixon’s and Dave Smith.

Laura · 14 June 2021

★★★★★ 1/5

Google

Horrendous viewed a house paid a holding fee then told us we was declined due to my partner not telling them about her debts which she did and that due to COVID absolute thiefs to keep the cash I won't let this go...got another house passed all checks

Moey · 24 September 2024

★★★★★ 5/5

Google

I am currently selling and purchasing a property with Dixons. I am a worrier and worry about the smallest thing. Dixons have made the whole process straight toward and stress free. All the staff are very approachable and knowledgable. Their customer service is outstanding. They are always very polite and understanding. Their mortgage advisor Saifur is always very helpful and efficient. I will be recommending the services that Dixons have provided me with to all my family and friends. I can't thank Dixons enough for all their hard work.

Asmat · 15 June 2017

★★★★★ 5/5

Google

Great agents! Particularly, I would like to mention that Koren Dawe was so kind and helpful. I can strongly recommend to everyone.

Atay · 14 June 2023

★★★★★ 5/5

Google

Amber Bennett was beyond helpful when it came to letting a property, she was attentive and was very easy to get hold of, she was also very approachable and kind through the whole process. I haven't met anyone so approachable and efficient when renting properties... overall i'm very satisfied with the service she provided!

Till · 14 June 2023

★★★★★ 1/5

Google

A agreement was made on a house, both the seller and agent was happy to go forward then a week or two later Dixons contacted me informing me that the buyer would like another 5k due to whatever bogus reason and we accepted due to the need then another 4 weeks or so the agent contacted us again asking for another 5k increase. I am not too sure how Dixons operate but a principle in any transaction is your word. Worst thing about all of this was Dixons recommended us to go through there montage advisors and solicitors as per their recommendation we went through with it and paid the relevant fees but when the transaction never went through due to the greed of the seller or agent, unfortunately we cannot get our money back. I am not here to spoil anyone's name but this wasn't professional and this kind of stuff shouldn't be happening in today's society. I hope people learn from my experience with Dixons YardleyNegativeQuality, Professionalism, Value

Muhammad · 21 June 2022

★★★★★ 5/5

Google

The team were absolutely brilliant, they managed to move me in fast and efficiently, Koren was extremely helpful and supportive in the process and I cannot thank her enough for helping me.

Hugo · 14 June 2022

★★★★★ 2/5

Google

Took 16 months to sell my house with dixons ..took advice from them to use their solicitors country wide conveyancing .who lost me the first buyer due the time it was taking .they were horrendous .never answered emails .didnt return phone calls. The whole experience was traumatic .was given an estimated completion of 8 wks with a cash buyer whom I took a 6k less offer for quick completion, it took 7 months .then when I did finally sell the house I found the new buyer had rented it out with dixons yardley and they used all my advertising photos with all my late mothers furniture in and my personal belongings .I could go on writing all the bad points forever ..the only good point I can say is about emma at the castle Bromwich branch ..without her help I believe I would still be going through the sale .

Joanne · 14 June 2022