Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a really good experience looking at renting options. Amelia was extremely patient and helpful throughout the whole process. Would definitely recommend her as an agent.
Erin · 17 September 2023
Agent replied · 13 June 2024
Thank you for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleMoving out can be very scary but Ryan made everything so much easier for me, the whole process was amazing from start to finish. It was very quick and very professional. I highly recommend Dixon’s and I will continue to use them in the future.PositiveQuality, Professionalism
Kayleigh · 14 June 2021
Agent replied · 13 June 2024
Many thanks for your wonderful recommendation, comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOn the 13th, Sophie showed me a flat. I liked her professionalism and the attention to detail that she had. She provided me with all the information I needed and answered all the questions that I had. Despite the apartment's current state, I submitted my application because Sophie assured us that I wouldn't have to worry about anything when it was time for someone to move in. She was great!
Basma · 16 December 2023
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team have been excellent throughout very proactive but without unnecessary phone calls/emails.
Tenants were found quickly and so far we've had no issues.
Nomaan · 17 October 2023
Agent replied · 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI have attempted to get into the property ladder for the past 3 years without success. This is down to my finances. David Smith has been absolutely amazing and dedicated in his support towards my current mortgage application, which was SUCCESSFUL. I highly recommend him.
Faith · 14 June 2021
Agent replied · 13 June 2024
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe are due to move into our new rented house this weekend and have had no problems so far. Amber has been very responsive and communicated well.
Holly · 19 July 2023
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service from this branch! Amber Bennett was a massive help with all the arrangements plus going above and beyond make it all happen, thanks Amber and Dixons
Luke · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReceived a professional and friendly service. Zoe was always avaliable to help and kept us updated, making the process of purchasing a property clear and easy to follow
Samsam · 14 June 2023
Agent replied · 13 June 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleBrilliant estate agent. Highly recommended. Can’t fault them. Thank you for all your help and support especially Zoe.
Haleema · 14 February 2024
Agent replied · 13 June 2024
Many thanks Haleema for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleViewed a house with Amelia today. She was lovely very friendly and approachable.
Thank you Amelia!
Kirsty · 15 March 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review Kirsty Brady. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a pleasure dealing with Dixons through the process of renting my home. Everything went seamlessly and Cara was amazing, kept me in the loop at all time. Glad to have found an agency that is so different from the rest.PositiveResponsiveness, Quality, Professionalism
Ahmed · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing staff, Amber is really hands on to her job as an agent and see to it that all queries are answered and sorted out.
Chow · 18 August 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best house viewing I have ever been to.
Sophie Hodgson has been absolutely amazing her knowledge and confidence is outstanding.
I recommend Sophie 100%.
Shugah · 18 August 2023
Agent replied · 13 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent team, very friendly and supportive and professional. A special thanks to Gina Neves and Harry richards for your support in sorting out the issue.👍👍 …
Saqib · 19 July 2023
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of experiencing your service and viewing some properties with your team. I was highly impressed with the professionalism and efficiency demonstrated throughout the process.
I am very interested in proceeding further with my application. Specifically, I was most impressed with the following flats, in order of my preference:
Flat 110
Flat 314
Flat 15
RPh · 6 June 2024
Agent replied · 13 June 2024
Hi RPh Mehek, thank you for sharing your positive experience with us. We're delighted to hear that you found our service professional and efficient. We'll be happy to assist you further with your application for the flats you've mentioned. Please feel free to reach out to us for any assistance you may need.
★★★★★ 5/5
GoogleHad a viewing with Sophie was nice and easy process would recommend
Joey · 14 May 2024
Agent replied · 13 June 2024
Many thanks for your excellent recommendation and 5* review Joey G. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing Cara and her team are fabulous. They are amazing to work alongside and we look forward to continue to work alongside them in the future. Cara is always so helpful whether its over the phone or email
Adeel and TeamPositiveResponsiveness, Quality, Professionalism
Dea · 21 June 2021
Agent replied · 20 June 2024
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleAmber was a great help moving me into my new flat. Can't thank her enough
Gordon · 15 March 2024
Agent replied · 13 June 2024
Many thanks Gordon Adkins for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe went to view the property in Yardley. It was a nice property. Amelia and her team from the agency are friendly and professional.
Vinodhini · 18 August 2023
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter contacting Dixons with a concern over a property I have to "Let" and speaking with Cara Healy the help she offered and guidance she provided me with has been invaluable. I would use and recommend Dixons without hesitation. A big thank you to Dixons and there staff, especially Cara .
Maxine · 15 June 2018
Agent replied · 13 June 2024
Thank you for taking the time to leave this review,
It is always great to see that our customers would recommend us to others as it confirms that we are delivering the 5* service that we always aim to provide.
We are very happy to see you have received this high level of service.
Many thanks, Regan.
★★★★★ 5/5
GoogleSecured accommodation via Dixons. Lettings agent dealing with my case was Amber. Found her to be very professional, polite and helpful, great comms throughout. Keep up the good work. 👌. Following on from my previous review i would like to give a big thanks to the property management team, especially to Sharon Allen & Harry Richards who have been very helpful and dealt with any issues I raised promptly
Mohammed · 25 October 2023
Agent replied · 24 October 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from firstly Paul who was very professional and helpful with ensuring our offer was accepted, accommodating with viewings and friendly throughout the entire process. Also from Zoe who helped us through an awful solicitors process. She was very efficient liaising with the seller and their solicitors and ensured we closed the sale as smoothly as possible. This is what you expect from an estate agent especially being first time buyers. Thanks again.
T · 14 June 2023
Agent replied · 13 June 2024
Wonderful to ready Tara and Martino, that you had such a great and supportive experience from Dixons and Zoe especially. I will of course make sure your kind words are forwarded to the whole team and would like to take this opportunity to thank you for your 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleProfessional efficient and friendly . Ryan was confident he could find me a choice of suitable tenants which he did in a short period of time. I would not hesitate in recommending Dixon’s to other landlords
Gary · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt is a lovely place.Amelia is so very professional and courteous.
Rumbidzai · 14 May 2024
Agent replied · 13 June 2024
Many thanks Rumbidzai Maparadze for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.