Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleYes , this team are exceptional on all levels , highly recommended .
Straight from an initial inquiry with Matt , my wife and I were treated with the utmost courtesy . A property valuation followed shortly and we were on the market . The property was sold to our first viewer by Charlotte and the asking price was realised .Excellent financial advice from Zahida and fine support from Sarah.
The icing on the cake was Sam of the sales progression team who kept us updated at every stage and who's negotiations proved pivotal in the final amount realised for our property.
Thank you all . They make good coffee as well !
Paul · 13 June 2018
Agent replied · 11 June 2024
Hi, Paul
Thank you for taking the time to leave this excellent review! It's brilliant to hear about how the team looked after you and your wife, even down to the drinks!
Kind regards, Chris
★★★★★ 5/5
GoogleThe team at Dixons worked tirelessly on both the sale and purchase process, meeting promises and deadlines alike. The team got the maximum value for my sale property and delivered on the promises that they made.
I would highly recommend discussing your mortgage requirements with Zahida Bhanji, whether you are new to the process or re-mortgaging. She provided sound mortgage advice to provide me with the best possible offer on the market. Zahida not only knows the process in meticulous detail, but her experience and friendly can-do attitude made the usually tedious experience a delightful one. It is for that reason that I have just completed my third mortgage with Zahida's help.
Sjp955 · 13 June 2018
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great, 5 star review! We know that moving house can be a stressful time so it's great to see that you were able to take advantage of the personal and straightforward approach taken by the Dixons in Birmingham that made this a stress free experience for you.
★★★★★ 5/5
GoogleVery efficient, kept me updated throughout the process. Special mention to Gemma who worked her socks off- thank you! XPositiveProfessionalism
Sabrina · 11 January 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe service I received from Zahida was exceptional. She kept me informed every step of the way and went above and beyond to ensure things were in place in a timely manner. If your looking for honest, reliable, professional and friendly service then I highly recommend Dixsons mortgage adviser Zahida. Thanks Zahida you were fantastic and I appreciate all your hard work x
Nyasha · 13 June 2018
★★★★★ 1/5
GoogleDixons are a terrible service if you do not have a mortgage with them, I wouldn't recommend even viewing with them. Gemma makes things up and lies about your offers to sellers and withholds them till late to push others at dixons through , and then lies about you. Shocking team that work there.
Lucy · 12 June 2023
Agent replied · 11 June 2024
HI Lucy, Please do contact us via review@countrywide.co.uk with further details of your concerns so that we can look into any outstanding matters for you. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleCharlotte and Zahida were very helpful throughout the process and we would recommend our friends. Thank very very much especially Zahida who had amazing knowledge thank you again
Paul · 13 June 2018
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleExcellent customer service. Thank you. Sharon Turner.
Tim · 16 June 2025
Agent replied · 16 April 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a 1st time buyer we haven't any idea about everything on how we can sort out and how we can purchase our 1st home, until we decided to go at Dixons kingstanding and we met this wonderful person Zahida and the rest of the team. They are super helpful in every possible way. Highly recommend to our familys and friends. Million thanks to them were very happy about our new Home.
Ana · 13 June 2019
Agent replied · 11 June 2024
Hi Ana,
It's great to see that team were once again able to provide their proven 5 star service. Best of luck settling into your new home.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleZahida is amazing. Really helpful throughout the whole process, easy to talk to and supportive. Would fully recommend.
Katy · 12 June 2020
Agent replied · 11 June 2024
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleWe had Zahida help us get our mortgage even though we hadn’t brought through Dixons. She was great throughout always helped us by contacting the other party and our solicitor whilst listening to all our concerns we had.
We will be recommending her to people for definite.
Thank you for helping it go so smooth!
Kayleigh · 12 June 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleZahida is amazing. Really helpful throughout the whole process, easy to talk to and supportive. Would fully recommend.
Katy · 31 December 2019
Agent replied · 29 December 2024
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleThe best service I could have wished for - personal but professional with great knowledge. David has assisted twice now in our re-mortgage and has found the best deals that has helped me free money up for extensions to our property that we needed for our disabled child. On the second time managed to get my payments down and the years lower - Absolutely brilliant! Thank you.
Matthew · 13 June 2019
Agent replied · 11 June 2024
Thanks for the wonderful 5 star review. It's great to see that you were able to take advantage of the straightforward and dedicated approach to financial advise shown time and again by David at the Kingstanding branch of Dixons Estate Agents.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleDixons were very helpful and helped me a great deal they were with me all the way through my home search and my purchase of my new home I am sure I will be using them in the future for my family and friends I recommend them to anyone who needs help with their own property searches and or sale or buying of their home.
Paul · 13 June 2019
Agent replied · 11 June 2024
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleHad a mortgage application done by Zahida at Dixons. The service was excellent. Zahida was professional, knowledgeable and to the point. Communication was frequent between us. Zahida helped us through a tricky period with the solicitors. Thank you for your help and guidance Zahida, keep up the good work!
Zahid · 13 June 2018
★★★★★ 5/5
GoogleNeed a mortgage? Go and see Zahida!
If she can’t sort you out then no one can!
Zahida provides an effortless stress free service that cannot be faulted
If I could give more stars I would
I’ve been using Zahida for the last few years and I’m sure I’ll be returning for years to come
I wont remortgage with anyone else
Mat · 13 June 2019
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleGreat service and good knowledge of the local area, everyone in the office is friendly and always helpful. Zahida was our financial adviser and guided us through the sometimes difficult legal jargon and helped to get us a very good rate for our mortgage. Thanks Zahida.
Paul · 13 June 2018
★★★★★ 5/5
GoogleDixon’s kingstanding has made selling our home stress free. I’m so glad we chose Dixons kingstanding, the girls, Sarah, Zahida and Charlotte have been brilliant they are all very professional but at the same time make you feel like your talking with friends. We couldn’t of asked for better customer service. We would highly recommend to everyone.
Leanne · 13 June 2019
Agent replied · 11 June 2024
It is fantastic to read that you had such a friendly and professional service from Sarah, Zahida and Charlotte and I will make sure your wonderful review if forwarded to the team.
Thank you Leanne for your 5* review and for recommending us!
Best wishes, Scott
★★★★★ 5/5
GoogleExcellent service from start to finish. Zahida couldn't of been more helpful throughout the whole process, she constantly answered any queries we had, kept in contact and helped us chase anything up we needed help with. The whole process was made a lot less stressful due to the service we received and I would definitely recommend!!
Laura · 13 June 2019
Agent replied · 11 June 2024
Thanks Laura for your great 5* review and recommendation. It's wonderful to read that Zahida and the team at Dixons provided you with such a great service. Best wishes, Tracey.
★★★★★ 5/5
GoogleGemma and Andy handled our house sale which was conducted professionally and with excellent communication. The sale was smooth and quick.
I wouldn't hesitate to recommend the Dixons team to handle any future house sales for us.......5 stars all the way. Many thanks.
David · 12 June 2022
Agent replied · 11 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleZahida Zahida Zahida, what more can I say, it’s been a pleasure dealing with you. You make things go and seem so effortless, i’ll Definitely be coming back to you. I will recommend you to anybody that is looking for a mortgage. Look forward to seeing and dealing with you an your team again.
Nathan
DGwala4z · 13 June 2019
Agent replied · 11 June 2024
Thank you for the great 5 review for Zahida. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments to the Zahida at Dixons, Yardley.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleIt is a massive pleasure to make business with u, me and my partner were so happy, specially Zahida, thank u for everything, u such a brilliant and full of knowledge who knows what to do for what we ever asked, God bless uPositiveQuality, Professionalism
Mhreteab · 27 August 2021
Agent replied · 11 June 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMassive thanks to the whole Dixons team! Matt, Charlotte, Zahida and Sam bailey the sales progressor were fantastic. I would highly reccomend this estate agent for selling or buying. Everything about the service is professional and worth every penny. Deal with you again soon guys! Thank you, thank you, thank you.
James
James · 13 June 2018
Agent replied · 11 June 2024
Thank you James for your brilliant 5* review and recommendation for our hard working team at Dixons, Kingstanding. Wonderful to read that you found everything about the service professional and worth every penny. Hope to read further reviews from you in the future! Kind regards, Scott.
★★★★★ 5/5
GoogleSuch a pleasure to have Andy and Gemma dealing with my sale. Very happy with the professionalism, and communication. I definitely would use Dixons again. Thank you.
Michael · 12 June 2023
Agent replied · 11 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the staff bent over backwards to get my property sold; it was sold within 3 months and over the quiet December period also compounded by lockdown. My property chain was not broken. They exceeded my expectation ensuring that did not happen.PositiveQuality
Janet · 12 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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