Dixons Birmingham reviews

★★★★★ 5/5

Google

Zahida was extremely helpful in securing a mortgage for my first home. Buying alone and having a particularly busy time at work made the whole process a little daunting but Zahida made it all very easy, ensuring I understood everything that was expected and being on hand every step of the way. She made the whole journey a lot less stressful and was incredibly friendly as well as professional. I certainly would recommend her service.

Beth · 12 June 2020

★★★★★ 5/5

Google

Zahida was fantastic when my husband and I purchased our first home. As first time buyers we had endless questions and Zahida always took the time to ensure that all our questions were answered and that we fully understood the process. Luckily our purchase was straightforward and we did not have any issues however Zahida kept us in the loop at all times and we felt we were always a priority. Professional, friendly and helpful...I have already recommended Zahida to friends and family and will be using her expertise again when purchasing a property in future.

Heena · 13 June 2017

★★★★★ 5/5

Google

Just sold my property with assistance of Dixon on King standing Road. They have fabulous and extremely helpful and made the whole process very smooth. Special thanks to Gemma & Andy.

Abdul · 11 October 2024

★★★★★ 5/5

Google

From start to finish Zahida was an absolute star in handling all our enquiries, words cannot begin to describe how great & helpful she is, she goes above and beyond. Even as far as answering our enquiries outside of office hours! She made the process run much smoother and less stressful than we'd anticipated as first time buyers. We recommend her to everyone and will come to her if we ever bought another house in the future.

Conrad · 13 June 2017

★★★★★ 5/5

Google

Local agents who made selling my parents property easy and painless. Even stepped up and helped when solicitors started delaying matters. Couldn't recommend Gemma and Andy highly enough.

Jason · 11 October 2024

★★★★★ 5/5

Google

I can honestly say this branch is the best agent I have ever come across. Gemma was very helpful and professional in terms of booking viewings and understanding my budget and needs. Zahida was super efficient and professional in helping me to get a mortgage. The whole process was very quick and smooth. I will definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

Ke · 12 June 2022

★★★★★ 5/5

Google

Highly recommended zahida. Very helpful and positive. She is there to answer all questions and gives great advice and support throughout. Has made our first time buying a house very easy and enjoyable. Very pleasant team through out. Always on time for house veiwing and even though we are buying a house the lady there still continues to provide us with her time so we can do pricing up. Great team, good sense of humour

Kirsty · 13 June 2017

★★★★★ 5/5

Google

Big thank you to Andy, Denise, and all the staff at Dixons. Thank you All for a smooth and clear run for the purchase of our family home. Cannot talk highly enough about you all. I will definitely recommend Dixons. To my family and friends. Regards Jag

CARRY · 12 June 2023

★★★★★ 5/5

Google

Very Professional and helpful. Highly recommend. Thank you to Gemma and the team, and a special shout-out for Andy Thornhill. Thank you (if we had listened to another agency, we would’ve lost out on the excellent skils that Andy and team displayed👍🏼🙏🏽) …

Sikander · 16 August 2023

★★★★★ 5/5

Google

Myself and my husband have recently sold our house and moved into a new house. We are very happy with the service we have received from Dixons. Andy & Gemma have been great with us throughout the whole process with any help & support needed. Always open and honest and great communication, this made the process as smooth as possible, we would definitely recommend to any family and friends!

Danielle · 11 October 2024

★★★★★ 5/5

Google

I worked with Gemma to purchase a property for my investment portfolio. She managed the viewing well and answered all our questions with the information that we needed. The sale process was seamless and it was a pleasure to work with Dixons. I will hopefully work with them again in the near future.PositiveResponsiveness, Professionalism

Gavin · 12 June 2022

★★★★★ 1/5

Google

The man just came to take a pictures for the landlord du to putting in sale he was very rude he entered to the house from the garden with shoes he made the house dirty and talked very rude the is the second time this happened this is why I put the review and he never said sorry.

Yousef · 2 March 2025

★★★★★ 5/5

Google

Not sure at first but Gemma, Andy and the team reassured us. We sold our house for the full asking price. They helped us at every stage of the selling process. Gemma really does go the extra mile. I can recommend Dixons if you are thinking of selling your housePositiveResponsiveness, Quality, Professionalism, Value

Linda · 12 June 2022

★★★★★ 5/5

Google

Excellent service from the first telephone call to put my house up for sale from having sold my property always there to help and support from start to finish like to thank Gemma. , Andy and the rest of the crew for all your help and support thankyou all

Marion · 12 June 2022

★★★★★ 5/5

Google

We are very pleased with a service we have received. Zahida was very professional and proactive with arranging mortgage. She was patient as we had many questions and we were kept informed all time. Rest of the team was also very helpful while searching for home. Highly recommended!PositiveResponsiveness, Professionalism

Hanna · 12 June 2022

★★★★★ 5/5

Google

Excellent service from Zahida she sorted our mortgage and insurances .Sam was absolutely lovely and always kept me up to date with the progress, Also Charlotte and Matt we're both very helpful to and made us get our lovely house. Thanks guys for all your help and support and making experience stress free. Will definately recommend to my friends and family. xx

Zarah · 13 June 2018

★★★★★ 5/5

Google

Thank you to Gemma at Dixons for all the help I received on my property search. Unfortunately I didn’t find my home through Dixons in the end but I would recommend Gemma as an agent every time! Always went the extra mile! ThankPositiveResponsiveness, Quality, Professionalism

Gemma · 27 August 2022

★★★★★ 5/5

Google

Zahida made the entire process of purchasing a house simple and uncomplicated, especially for this first time buyer. We got a good mortgage deal, and she was there every step of the way, right up to completion. If you're looking for a mortgage, I can't recommend these guys enough.

Rob · 12 June 2021

★★★★★ 4/5

Google

Gemma was integral in me getting my home. To finding the perfect house all the way to her handing me my keys, she was always there to help! Would highly recommend her.

Bella · 12 June 2023

★★★★★ 5/5

Google

I was searching property for almost a year with different agencies and very disappointed with Their handling case and communication. Dixon kingstanding was the best for dealing with all the process and specially I really want to thank Zahida for her amazing work and dedication. Thank you for making my life easy!

Ermias · 12 June 2020

★★★★★ 3/5

Google

We offered a really good price on a property but were not kept in the loop on if it was the best offer. We were happy to go higher but were not given the chance from the estate agent/vendor. Hoping for better communication next time we try to purchase a house with this agent.

Jagtar · 11 October 2024

★★★★★ 5/5

Google

I would like to say thank you to Andy and Gemma, their no stopping them , brilliant and excellent work from the team . Eileen and Andy xx

Eileen · 12 June 2023

★★★★★ 5/5

Google

Dixons staff really helped us through our house sale and purchase of our new home , often going above and beyond to help us....thankyou Andy , Gemma & Ishra for your help ....excellent service from start to finish .

Elaine · 16 April 2025

★★★★★ 5/5

Google

We would just like to thank Andy Thornhill for a very professional service, he has been communicating with us throughout, giving advise and keeping us informed of the progress of the sale, even including the Pandemic. We would highly recommend Dixon's estate agents but in particular Andy Thornhill.PositiveProfessionalism

Billy · 12 June 2020