Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst met Michael for an initial consultation who was very knowledgeable and helpful guiding me through the steps as this was my first house sale. The team are also very proactive and made the whole process very smooth and hassle free. Thanks for everything.
Casz · 11 June 2019
Agent replied · 11 June 2024
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleCan't speak highly enough of the team - all very friendly, welcoming and professional and have made selling my house much easier than I thought it would be.
Jarrad · 10 June 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold a property & have to say Dixons were fantastic very helpful & kept me up to date all the way too Lucy Anne & Michael a very big thank you will certainly recommend Dixons very professional
David · 11 June 2019
Agent replied · 11 June 2024
Many thanks David for your excellent 5* review. It gives me great pleasure to read that once again our Dixons branch were helpful and kept you up to date throughout.Thank you for the recommendation.
Kind regards, Lucy.
★★★★★ 5/5
GoogleReally couldn't fault them at all. Communicative from start to finish. As a first time buyer it was unfamiliar territory for me and they were immensely helpful with all queries. Excellent service.
Benjamin · 10 June 2021
Agent replied · 11 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery smooth and professional. Dale and Anne helped us a lot. Although during pandemic period, Dale liased with several parties and very responsive. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Viola · 10 June 2021
Agent replied · 11 June 2024
Many thanks for the wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Ian, Lucy and Ann, thanks for your excellent services that today I am a home owner, we became very close it felt as if we knew each other before.
Dom.
Dom · 11 June 2019
Agent replied · 11 June 2024
Thank you Dom for your wonderful 5* review of the great service you received from Ian, Lucy and Ann. I will make sure your kind words are forwarded to the whole Dixons team.
Best wishes, Scott
★★★★★ 5/5
GoogleThey were professional and very responsive to my questions throughout the journey. I would use them again!PositiveResponsiveness, Professionalism
Osman · 25 August 2021
Agent replied · 11 June 2024
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleStay away, poor service from Lucy. They work along side property investor and will sell your property on the cheap to them.
Duncan · 11 June 2019
Agent replied · 11 June 2024
Hi Duncan, I am sorry to read that your experience did not meet your expectations. Please email us at review@countrywide.co.uk with further details and we can investigate the issue you have raised. Kind regards, Mark
★★★★★ 5/5
GoogleGreat service from Korren and Dale would recommend using them. Very professional and efficientPositiveProfessionalism
Jamie · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat team, very knowledgeable & helpful, generated lots of viewings for me.PositiveResponsiveness, Professionalism
RWDcossiewil · 12 June 2021
Agent replied · 12 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Sarah · 23 July 2025
Agent replied · 28 December 2025
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
★★★★★ 5/5
GoogleKorron's a G
Paddy · 9 October 2024
Agent replied · 23 October 2024
Thanks for your great 5* review Paddy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Lis · 10 May 2024
Agent replied · 11 June 2024
Thank you for leaving us a 5* review lis rose varghese
★★★★★ 1/5
GoogleRating only, no written review.
Yaran · 10 June 2023
★★★★★ 1/5
GoogleRating only, no written review.
Victor · 10 June 2021
★★★★★ 1/5
GoogleRating only, no written review.
John · 10 June 2020
Agent replied · 11 June 2024
Good morning,
I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.