Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe best service, the manager was so patient with us answering all the questions we had. Although it was a slow process because of the landlord, the manager did his very best for us.
Fatoumata · 16 April 2025
Agent replied · 13 June 2024
Thank you for sharing your positive experience with us, Fatoumata! We're delighted to hear that our manager provided excellent service and was patient in addressing all your questions. We appreciate your understanding regarding any delays caused by the landlord and are glad that our team did their best to assist you. If you need any further help, feel free to reach out. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe just completed on a mortgage and the broker Veer Singh was exceptional. He made the whole process very easy ensuring everything was in hand which gave us confidence. He is very professional and I am pleased to say that we have a broker we can trust in the future and would highly recommend.
Sandy · 14 June 2023
★★★★★ 5/5
GoogleThank you to connells west brom for helping buy our 1st buy to let house!!!
Veer did our re mortgage and purchase mortgage, he was amazing so helpful highly highly recommend 😊 …
Amarjit · 16 April 2025
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review and recommendation Amarjit! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service, thank you Bethany for amazing service
Sandra · 16 April 2024
Agent replied · 13 June 2024
Sandra Mintah thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBethany strachan she is very nice service and very quick service
Muhammad · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for the kind words, Bethany! We're thrilled to hear that you had a great experience with our quick and friendly service. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleMr Sodhi is the one you need to stay away from when buying a house. All he is concerned about is his commission, will lie to you and wont return your calls. please stay away from this con of a man.
Satman · 14 June 2020
Agent replied · 13 June 2024
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
★★★★★ 5/5
GoogleVery good experience with this company always willing to help out bethany and all the team are very helpful always checking on how we are settling in thankyou
Carla · 16 May 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us your 5* review Carla! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleArif and his team at Connells helped us on our journey to getting our property let out. The experience throughout has been honest, polite and very well managed. From the time the property was available, it was let out in less than a month. He is personally available at all times and always provides an excellent service. Thank you Arif
Jaswant · 14 June 2022
★★★★★ 5/5
GoogleI used Connells to buy our first family home and very happy with the service. Veer Singh helped us with our mortgage application and was so helpful throughout, even after the mortgage was approved. He explained the whole process and was always happy to help. Thank you Veer Bhaji.
The · 14 June 2023
★★★★★ 5/5
GoogleFantastic service ,welldone Bethany Strachan .It was nice working with you ,i really appreciate your effort .Thank you for your kind service.
Wadzanai · 16 June 2025
Agent replied · 16 April 2026
Hello Wadzanai,
Thank you so much for your fantastic 5* review! We're thrilled to hear that you had a great experience with Bethany Strachan and appreciate your kind words. It was a pleasure working with you.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI got my mortgage through Veer. It didn't quiet work out for at the beginning but Veer did his very best to make it happen for me. He has been very supportive throughout the whole process even after my mortgage was granted. He would reply to my messages and emails ASAP. I would definitely recommend Veer from Connells.
Suki · 14 June 2022
★★★★★ 5/5
GoogleTo good service ☺️☺️
Manpreet · 5 December 2025
Agent replied · 26 December 2025
Thank you so much for your kind words! We are happy to provide you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googleit was perfect👍
Veer Singh is highly recommended …
Hardeep · 15 November 2023
Agent replied · 13 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust bought a house recently, the process went very smoothly and quick. Veer singh was also very polite through the process and kept me updated.
Shivam · 16 April 2025
Agent replied · 24 August 2024
Hello Shivam, thank you for your wonderful review! We're thrilled to hear that the process went smoothly and that Veer Singh provided excellent service. Congratulations on your new home! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from beginning to end!! Amanda went totally above and beyond to help us get our home! She was so helpful right from the beginning. Any problems/questions she was on the ball and kept us updated the whole way through via email. I would highly recommend Connells and would recommend for anyone to find their home through the lovely Amanda! 5****
Pam · 14 June 2021
★★★★★ 5/5
GoogleAmazing service, miss Bethany help us to find a good flat for us and service is very quick. I am very satisfied with connells.
Navneet · 16 April 2025
Agent replied · 11 December 2024
Hello Navneet,
Thank you so much for your kind words and the 5* review! We're thrilled to hear that Bethany was able to help you find a great flat and that you were satisfied with our quick service.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had a very nice experience with help of Arif Zaman and of course Taylor Jackson. They were very nice and they were dedicated to answer me anytime I communicated. Now am very ready to move to my own space
Many thanks
Sipiwe
Sipiwe · 14 June 2023
★★★★★ 5/5
GoogleI would like to thank Taylor and Arif for helping me find the best rental property for me and my family. They were so helpful, friendly and very professional.
I would highly recommend to anyone looking to let a property.
Thanks again
Gayle · 14 June 2023
★★★★★ 5/5
GoogleAmazing work, very professional and everything done very quickly. I am happy to be come here and took there service. ..
Karan · 16 April 2025
Agent replied · 11 December 2024
Thank you Karan for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally grateful to Dean and the team for their very kind purchase of a ticket for the Xmas show being streamed to local Care
Homes by Stormz Community CIC on Xmas Day 20 . Lake view Care Home Great Wryley were the lucky recipients of the ticket for an afternoon of music and reminiscence . Thanks again Connells!
Amanda · 14 June 2021
★★★★★ 5/5
GoogleI had very pleasant experience with connells. Taylor was very polite and helpful with all the process in letting the property. She explained everything clearly and it was a wonderful home that I got through connells. I would highly recommend connells.
Nikhil · 14 June 2023
★★★★★ 5/5
GoogleI purchased my first home through Connells last week, excellent service! Courteney has been one of the best agents we have met - she is incredibly friendly and professional and kept in touch throughout the whole process, making sure any questions we had were answered and coordinating between us and the sellers, making the process much easier!
Payal · 14 June 2021
★★★★★ 5/5
GoogleArif and his team (Taylor) provided an excellent service in finding a tenant for my property. They are very prompt, efficient and knowledgeable. I will highly recommend them! Thank you so much Arif & team, keep up the great work!
Baljit · 14 June 2023
★★★★★ 5/5
GoogleThe agent was very helpful and kept me informed thought out my mortgage application
Ravinder · 8 June 2025
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
