Every review we hold for the West Midlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience working with Veer Singh for my mortgage advice. From the very beginning, Veer was professional, knowledgeable, and incredibly patient in explaining all my options in clear, simple terms. He took the time to understand my circumstances and worked hard to find the best possible mortgage deal for me.
Throughout the entire process, Veer kept me informed, responded quickly to any questions, and made what can often be a stressful experience feel smooth and straightforward. His expertise and attention to detail gave me real confidence in my decisions.
I would highly recommend Veer Singh to anyone looking for honest, reliable, and expert mortgage advice. His support made a huge difference, and I wouldn’t hesitate to work with him again in the future.
Walid · 19 December 2025
Agent replied · 26 December 2025
Thank you for your kind words and positive feedback! We are thrilled to hear that Veer provided excellent service during your mortgage process. Our team takes pride in providing professional, knowledgeable, and patient guidance to our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOne of the best Estate agent in the area, they take of everything from getting you the mortgage and solicitor and they will follow up with the case until the completion. Special thanks to Kennedy, she is brilliant and one of the best team player at Connells, she has done most of the work in my case ⭐️⭐️⭐️⭐️⭐️ I highly recommend Connels to anyone who is looking to buy house in the area
Tirath · 16 February 2026
Agent replied · 16 April 2026
We are thrilled to hear your positive experience with our team, specifically Kennedy. We take pride in providing exceptional service and ensuring a smooth home buying journey for our clients. Thank you for recommending us to others in the area. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDaniella was amazing, she was friendly,
approachable at all times and very attentive.
Considering Connells were the agent for my purchase, they went above and beyond for me and went out of their way to keep me fully updated and in the loop on all matters.
Daniella and Connells supported my entire journey and me and my family are so grateful and appreciative. We’re not going anywhere for now but if we were to sell again in the future, Connells would be the agent we would definitely use! Thank you so much. You have helped make our Christmas a very special one.
Jasmine · 5 December 2025
Agent replied · 26 December 2025
Thank you so much for your kind words, we are thrilled to hear about your positive experience with Daniella and Connells. We are dedicated to providing excellent service to our clients and are grateful for the opportunity to help make your Christmas special. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was new to the area when I began my property search, my overall experience was great. Veer was very helpful & spoke through all difficulties queries had, He was very understanding, patient . If there was anything went wrong. He was always happy to clarify. I have now successfully moved into my property and I am happy with the process. Thank you Veer and Entire members of connells agency who help my property buying proceess , It was worth the wait. I would recommend connells to anyone looking to let or buying a new property. Truly wonderful customer care & services, quality informed agents Thank you all. Specially thank you Veer Singh.
Prabhat · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for taking the time to share your amazing experience with Veer and our team at Connells. We are thrilled to have been able to assist you in finding your new property and are grateful for your recommendation. We pride ourselves on providing top-notch customer care and we are happy to hear that was reflected in your buying process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIt has been a great experience, I have for the first time in a very long time that was dealing with genuine people that really wanted me to get a place to live. Bethany has been a breathe of fresh air, that reassuring voice on the phone. We have now signed for everything and moving in soon. We are very happy with the service.
Didier · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words and for choosing our company for your housing needs! It brings us joy to know that you had a positive experience with our team and we are excited to have you as our new tenant. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBethany has been absolutely fantastic throughout the entire letting process. From the first viewing to handing over the keys, she was professional, friendly, and incredibly helpful. She kept me informed every step of the way, answered all my questions promptly, and made what can often be a stressful process feel seamless and straightforward.
I’m really grateful for her support and would highly recommend Bethany and the team at Connells to anyone looking to rent. A pleasure to work with!
Oluwatosin · 7 August 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled to hear that Bethany provided such exceptional service during your letting process. We strive to make the process as stress-free as possible for our clients and we're glad we achieved that for you. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI just wanted to express my sincere thanks to Mr.Veer Singh for all your help in finding and securing our new home. Your professionalism, patience, and guidance made the process so much smoother than we ever expected.
We truly appreciated your constant communication, knowledge of the market, and your honest advice along the way. You went above and beyond, and we couldn't have done it without you.
Thank you again for everything. We’re excited to start this new chapter, and we’ll always remember how instrumental you were in making it happen.
Prativa · 16 July 2025
Agent replied · 16 April 2026
Thank you for putting your trust in us, ! We are overjoyed to hear that Mr. Veer Singh was able to provide you with exceptional service and guidance throughout the home-buying process. Congratulations on your new home, and we wish you all the best in this new chapter! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI highly recommend Connells . My experience was warm and very professional. Veer Singh has been so amazing. we are first time buyers and Veer Singh made the process for us so easy, he went above and beyond for us, made sure we was well educated on the houses system, how to pay bills, how to budget, what to expect what to look out for, how to go about managing our finances and guided us down the steps of being a homeowner. he worked tirelessly, to find us the best and cheapest mortgage deals. I highly recommend Veer Singh. You really made getting out first house a wonderful experience. Thanks you so much Bhaji🙏
Sandip · 16 July 2025
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThnku u so much Connell for my favour. Mr Veer Singh is so much amazing and helping person that have do my all process in every step they have do favour because I am buyer first house I have no knowledge what can do but that person have in every minute help me. Thnku u soo much sir your all Connell staff nice behave when i come your office. God bless u all one
Kanwaljeet · 23 August 2025
Agent replied · 30 August 2025
Hello Kanwaljeet Kaur,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Mr. Veer Singh and our team were able to assist you every step of the way in purchasing your first home. Your kind words mean a lot to us, and we wish you all the best in your new home.
Best wishes,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI want to thank Bethany for her exceptional customer service. She has been professional, patient, and very supportive throughout the process. Every question we had was answered clearly and promptly, and she went the extra mile to make sure we understood everything. Moving home can be stressful, but her kindness and efficiency made the experience so much easier. I’m really grateful for her help and would highly recommend her.
Kingsley · 30 August 2025
Agent replied · 16 April 2026
We are thrilled to hear about your positive experience with Bethany! Providing exceptional customer service is our top priority, and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service and support from Veer ,Danielle and colleagues. I recently worked with Veer from Connells in WestBromwich and l couldn’t be happier with the experience from the very beginning. Veer demonstrated professionalism and commitment to helping me secure the best mortgage for my needs. Thanks to his hard work l was able to purchase my dream home and the process felt seamless. I highly recommend Veer to anyone looking for a reliable, knowledgeable and personable mortgage broker 😊😊
Pippa · 16 April 2025
Agent replied · 11 December 2024
Thank you for your glowing 5* review and recommendation Pippa. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleTaylor and Luke were absolutely fantastic in dealing with the sale of my property. They were supportive and chased the case up on a regular basis to get it done ASAP. The only downmark is due to the fact that during the early stages of the process I was promised phone calls back and I never got them back so communication could be better at times however for the most part they were helpful
NickWba20 · 16 April 2025
Agent replied · 24 August 2024
Hello Nick,
Thank you for your kind words about Taylor and Luke. We appreciate your feedback on communication and will work on improving it.
Best regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMay the Lord bless Bethany and Arif. They are the best lettings team I have ever come across. Oh my lord please praise bethany with a mighty payrise. I have a wonderful property thanks to them. Bethany is so nice and helpful respectful and did I mention helpful..!
Emmanuel · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Bethany and Arif provided such exceptional service and helped you find a wonderful property. We are proud to have them on our team and truly appreciate your recognition of their hard work. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBethany Strachan was really great , from the day I went for viewing until the letting was finalised . She was very patient and professional and responded very well to emails and all the extra questions we had about the properties we were enquiring about.
Highly impressed and recommend 🤝🤝
Ally · 23 August 2025
Agent replied · 30 August 2025
Thank you for your kind words! We are delighted to hear that Bethany provided exceptional service during your property search. Our team strives to make the process as smooth and stress-free as possible. It was a pleasure working with you and we appreciate your recommendation. Thank you for choosing us for your letting needs. 🏠🎉 #happyrenting #professionalism #seamlessprocess
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHello. My partner and I would like to thank Connells, and especially Bethany, for all their help, professionalism, and customer service. We highly recommend this agency. Best regards to all the staff.
Tomasz · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Bethany and our team provided you with exceptional service. We truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had an excellent experience with Connells WestBromwich. Bethany was very professional, responsive, and supportive throughout the process of securing our accommodation. Everything was handled smoothly and efficiently, and the whole experience was stress-free. I would highly recommend them.
Gideon · 30 August 2025
Agent replied · 16 April 2026
Thank you for your amazing review! We're thrilled to hear that Bethany provided such a professional and stress-free experience. We strive to make the accommodation process as seamless as possible for our valued customers. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBought a property through them a while ago. There were a few minor added complications to the process with it being a bank repossessed property, but the overall process was very smooth. Took less than five weeks from first viewing it to having the keys in my hand.
Dal · 16 April 2025
Agent replied · 13 June 2024
Thank you for your brilliant 5* review and thank you for your kind words Dal. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter being let down by a previous estate agency, I was extremely impressed with the service we received at Connells Estate Agency on selling my late fathers house. The staff were incredibly friendly and we received regular updates. We had many bids on the property after a strong few weeks of showing the house on our behalf. Daniella was especially professional and proactive and she managed to secure a price well above the estimate. All the administration was done efficiently and I would recommend them unreservedly.
Sharon · 17 September 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhere do I start. Entered this Connell branch yesterday knowing next to nothing about how to go about buying a house and left needing everything I needed to know. Spoke to Danniella who was very kind and helpful and she advised me that I needed a meeting with their top mortgage adviser Sarah. Sarah went above and beyond to help me and was very effective in doing so. Can’t thank them both enough, made my experience go so smoothly. Would put 10 stars if I could. Couldn’t recommend anyone better
JJACK · 17 September 2023
Agent replied · 13 June 2024
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
★★★★★ 5/5
GoogleVeer has been so amazing. Me and my fiance are first time buyers and Veer Singh made the process for us so easy, he went above and beyond for us, made sure we was well educated on the houses system, how to pay bills, how to budget, what to expect what to look out for, how to go about managing our finances and guided us down the steps of being a homeowner. He didn’t look out for himself and figure out ways for him to make more money of us, he worked tirelessly, to find us the best and cheapest deals. He even worked over time for us without any complaint. I highly recommend Veer, from our first interaction we was in safe hands. Thank you very much Veer for all your done, and all you continue to do even now the transactions are all complete. You really made getting out first house a wonderful experience. If anyone is looking for someone that’ll make getting a house a great experience, VEER SINGH is your guy!!!!!
Amos · 19 July 2023
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI brought my 1st home and used veer singh for my mortgage and insurances, he was very helpful all the way through, always taking time to answer my questions. I felt reassured all through this big process and veer singh was big part of that. Thank you to veer and the team at connells
Lakhwinder · 10 April 2026
Agent replied · 16 April 2026
Thank you so much for choosing us for your mortgage and insurance needs! We are thrilled to hear that Veer provided excellent service and guidance throughout the process. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCraig has been brilliant, he was quick to reply and book us in for our first mortgage appointment and also done our first ever viewing on a house. Very professional and efficient!
Yasmin · 31 July 2025
Agent replied · 30 August 2025
Thank you so much for your kind words, we are thrilled that Craig was able to provide you with such exceptional service for your mortgage appointment and viewing. We pride ourselves on being professional and efficient in all our interactions. We look forward to continuing to assist you in your home buying journey! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFab experience and had Beth to show me around the property and answered my enquires i had. She kept me updated at all times which was nice.
Definitely would recommend them as I'm a satisfied customer. Beth's been so pleasant even when I was worried about securing the property she was chilled and reassuring:-)
Feza · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your amazing review! It was a pleasure having you as a customer and I'm glad Beth provided such exceptional service. We strive to keep our customers updated and provide a stress-free experience. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I’m really grateful to Bethany at Connells for all her help in getting us our rented house. She was kind, approachable, and always willing to go the extra mile to make sure everything went smoothly. The process felt stress-free thanks to her support, and she kept me updated every step of the way. I couldn’t have asked for a better experience and would highly recommend Connells to anyone looking for a new home.
Fadeyi · 16 September 2025
Agent replied · 16 April 2026
Thank you so much for your kind words and recommendation. We take pride in providing exceptional service and we're thrilled that Bethany was able to make your rental experience stress-free. Kind regards, Lucy, Customer Feedback and Support Team
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