Trusted Agent profile · West Mersea
★★★★★
288 reviews across 3 platforms
34a Barfield Road, West Mersea, CO5 8QT
Oakheart Property's office in West Mersea, at 34a Barfield Road, is rated 4.7 out of 5 across 288 reviews on three platforms, including 42 Google reviews rated 4.7.
Every review we hold for the West Mersea office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing Experience
Had a viewing with Korben and he made it the smoothest and most convenient experience. Great communication for the entire process making it so convenient! Couldn't recommend using Oakheart any more, every letting experience has been fantastic
5/5
TrustpilotAll staff that I’ve so far been in…
All staff that I’ve so far been in contact with my new tenancy has been excellent.
5/5
TrustpilotOutstanding Oakheart
After a disappointing experience with a previous local estate agent, I can not speak more highly of the service we received from Oakheart. We were buying our first home and every step of the way the whole team were helpful, polite and efficient and any question or request however large or small was dealt with promptly. Annalise called regularly to update us on the progress of the sale and the team arranged multiple viewings for us to see the property. Thank you to the Oakheart team for all their help, I would be sure to recommend them to anyone in the future.
5/5
TrustpilotVery efficient from start to finish
Very efficient from start to finish. All staff, especially Annalise, Kieran and Craig, were very helpful, persistent and dedicated. Great communication and customer service. Would happily recommend.
5/5
TrustpilotProfessional and helpful service…
Professional and helpful service throughout the whole process. They kept me updated every step of the way. Special shout out to Sammy for her amazing help!!Thank you very much to everyone at Oakheart!
5/5
TrustpilotA landlord service second to none
I contacted Oakheart early in the process of renovating a house to ask for their advice on likely rental income. Richard came round to view the property and from the first moment onwards has been incredibly professional and helpful with guidance on what modernisation would work best from a rental tenant's perspective while remaining pragmatic about the work required to achieve this. Oakheart's team have recommended reliable and reasonably priced contractors on several occasions, answered specific queries about internal fittings required and, at the end of all of this, found tenants so quickly that the property didn't even need to be advertised. Five star service, way beyond what I could ever have anticipated - thank you to the whole Oakheart team for making this process as smooth as it could possibly be.
5/5
TrustpilotThe best estate agent by far
We completed on our house sale on Friday and Oakheart have made this journey effortless.I have brought and sold multiple properties over the years and never have I received a service like I have from Oakheart. Our journey started by speaking to Josh from Oakheart who was extremely professional, polite and not pushy like many estates agents I’ve dealt with in the past. He got the ball rolling and put me in touch with Darren. Darren came to value our property and straight away we could tell he was a wealth of knowledge, with a highly professional and friendly approach. A few days later a photographer arrived at our property who had an incredible eye for detail and took the best photos of the house I have ever seen. The house was on the market very soon after, and after speaking to Darren he seemed confident Oakheart would sell the property quickly. He kept to his word and it was sold in 24 hours. From then on, I was liaising with Annalise who was in charge of my sales progression. Her communication and professionalism is second to none and I cannot speak highly enough of her and her client care. From start to finish Oakheart have continuously and faultlessly made this sales process completely stress free. I would highly recommend using Oakheart, as they are a game changer in the estate agency world.
5/5
TrustpilotExceptional
Richard, Cara and Alesha were exceptional, they helped me to find the perfect property. They are extremely professional and friendly.I wouldn’t think twice before recommending Oakheart. They are the best agency by far.
5/5
GoogleExcellent all round service, achieving a quick sale for the asking price. The estate agent was friendly, helpful, positive and diligent in all his dealings with us. Thank you.
5/5
TrustpilotIt’s been a bumpy year!
It’s been a bumpy year in the sale of my flat, after engaging another agent who failed to get people through the door and uncertainty over our budget. Oakheart came through with great service for viewings and sold my place not once, not twice, but three times after buyers’ circumstances changed. Considerable stress took its toll, as we’d lost an onward purchase when a buyer pulled out on the day of exchange, but when the file was taken over by Sammy she was not letting it go until the outcome was secure. My onward purchase (a new build) was precariously hanging in the balance but the office became very grateful for her updates and dedication, and eventually this led to us exchanging today so that my dream home is now secure and my buyers can move in next week. A very stressful time, but I’m glad I had Oakheart representing me.
5/5
TrustpilotOakheart have been fantastic
I will say I felt a little bit pressured to accept the first offer but I did stand my ground and Oakheart got me asking price within a week (two rounds of viewings). Sammy in particular did a wonderful job of progressing the sale which was very complicated and stressful as was shared ownership. Excellent communication and interpersonal skills which in my opinion is key. I would definitely and already have recommended Oakheart to friends, they've been worth every penny.Thank you Oakheart
5/5
TrustpilotEasy to give 5 stars
Cara was incredibly supportive and helpful throughout the whole process of finding a property to let. She has a very personable approach and the house is absolutely perfect. I would definitely recommend Oakheart to others.
5/5
GoogleWe were shown around some properties in West Mersea by Antonia, she is very helpful and very professional. Really lovely polite manor, and a credit to the company.
5/5
TrustpilotOutstanding service.
Gigi and Darrell have been nothing short of amazing during our house buying process. Nothing has been easy from start to finish however they have gone absolutely above and beyond to ensure that I was kept updated and in the loop at all times. They’ve kept me reassured and kept me sane throughout what has been the most stressful experience of my life, they’ve responded promptly and professionally throughout and have given me as a clueless first time buyer the best advice and suggestions they possibly could have. If I ever decide to put myself through the trauma of moving again, I will ensure to use Oakheart without a doubt. I unfortunately have nothing to compare it to, as I’m new to this process. However from what I’ve seen my friends and colleagues experience with estate agents; this firm have been amazing and always as I say, gone above and beyond. Thanks guys!
5/5
TrustpilotCraig Humbles fantastic job 👏
Craig what can I say? You have been a star throughout our time selling our flat. You have been so professional and friendly and honest. When wanting to view properties you have made it happen. You managed to sell our flat in less that 6 viewings. If I hear of anyone wanting to sell up I will defiantly say Oakheart all the way. Thank you to you all at Oakheart, been running a year and the best in business
5/5
TrustpilotCan’t rate them enough!
I switched to Oakheart after another local agent really let me down and I really wish I’d gone with Oakheart from the start. They got everything spot on! From the initial marketing right through to handing over the keys. My property was under offer within 4 days and they kept me up to date at every stage. Ive recommended them to so many friends and they’ve since sold another 2 properties for my immediate family. I don’t intend on moving again anytime soon but when I do I’ll definitely be returning to these guys!
5/5
TrustpilotRichard and Cara were very efficient…
Richard and Cara were very efficient and quick in finding the right tenants for my property. The whole process went smoothly. They were always available to take calls and respond quickly. Great job!Anu
5/5
Trustpilotjob done ,
well I been with others , and they get 1 star for just being there . but this oakheart WOW WOW WOW , brilliant fantastic amazing , the whole team gets 100 stars , I love them , and my two special women from the team , KELLY and GIGI well there great and deserve a pay rise , they are fantastic , and from me too all other estate agents these two know how to sell if you need a helping hand there get the job done , so don't delay if your selling , ask for OAKHEART but KELLY and GIGI , I love you both xxx
5/5
TrustpilotFantastic Customer Service
I first got in contact with Oakheart to purchase my first property. From the first call with Kieran I was made to feel very welcome and despite me not having any knowledge about real estate they explained the process in a very simple and understanding way. Not long after my first enquiry Cormac got in contact with me and it was just nice to have conversation about suitable properties for me without having to chase them up myself. They remembered all my requests from the first call and it’s the small attention to details that I think separates them from other agents. I do highly recommend them!
5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I’ve been given, professional and conscientious at all times, always available for any questions or concerns about my move. I couldn’t rate them highly enough. We’ll done to a very motivated team and Lucy especially was on top of everything and went above and beyond to make my sale and purchase as stress free as possible. Thank you so much!!Belinda Anderson
5/5
TrustpilotTop Estate Agent and team
When it comes to picking an estate agent it’s so difficult as so many about but we was told about Oakheart so gave them a try with another estate agents as well at the same time. The other estate agent did not bother and only got us 1 viewing but Oakheart went above and beyond to help sell my dads house. They put so much in place to help us with dads house being quite dated and needing modernisation we honestly didn’t think they would be able to help us but with everything they put in place it was not long before the viewings where coming in and then the best news they had sold it for us. We as a family cannot thank Oakheart and the team for going above and beyond in selling dads house for us. Thank you so much guys you have been amazing. So if anyone is looking to sell or buy I would tell them choose Oakheart as they are our number one estate agents and we would use them again in a heartbeat.
5/5
TrustpilotI cannot recommend them highly enough.......
I chose Oakheart based on previous sales that had taken place on properties around my area and I am extremely happy that I did. From the moment that Darren arrived at the house I was impressed by his professionalism and how knowledgeable about the local market he was. He explained in detail the marketing plan that they would use to sell my property along with how much the property would be marketed at and the fees that they would charge.The following day Darren had arranged for a couple of viewings to take place on my property. What happened next I was not prepared for; I immediately received two offers on my property following the viewings. To say that I was happy was an understatement!I cannot recommend Oakheart highly enough. The professionalism that they provide is of the highest quality. They are definitely the best estate agents that I have ever used.
5/5
TrustpilotOakheart Property and Sammy has been…
Oakheart Property and Sammy has been very supportive during the tense time of purchasing a property. Sammy went above and beyond to support, providing regular updates.Thank you
5/5
TrustpilotQuality service
We were sadly let down by two other agents who overpriced our house purely to gain the custom. Once we transferred to Oakheart after a few months of poor service and communication from the two other agents, we were rewarded with a few offers on our property and were able to select the highest offer that was not far off the original expectations. We dealt with a young man called Cormac who kept us informed from start to end. If we ever sell again he would be our first port of call. Well done young man: top notch .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Oakheart Property's West Mersea office has 288 reviews across three platforms: 42 on Google, 1 on Facebook, 245 on Trustpilot (across the whole business).
Oakheart Property West Mersea is rated 4.7 out of 5 across all 288 reviews, and 4.7 out of 5 on Google from 42 reviews.
Oakheart Property West Mersea, 34a Barfield Road, West Mersea, CO5 8QT.
