Every review we hold for the West Lothian office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRemax team & their agent, Derrick Mooney were brilliant to work with. Derrick pulled out all the stops when original sale fell through. Nothing was to much for him & he got house sold within days of it going back on market. Recommend him as your go to man.
Linsay Smith
Linsay · 9 January 2025
Agent replied · 29 December 2024
Thank you so much for the wonderful review Linsay, we hope you have a lovely Christmas! RE/MAX Property Livingston
★★★★★ 5/5
GoogleI recently had the pleasure of working with Janice from RE/MAX to sell my flat, and I cannot express enough how delighted I am with her outstanding service. Janice truly went above and beyond to ensure a smooth and successful selling process.
From the moment I contacted Janice, I was impressed by her professionalism and responsiveness. She promptly answered all my questions and guided me through each step of the selling journey. Janice's expertise and attention to detail were evident throughout the entire process.
One aspect that amazed me was how quickly Janice was able to generate interest in my flat. Within just one day of listing, we received an offer after only six viewings! This rapid response demonstrates Janice's exceptional marketing skills and her ability to attract the right buyers.
This is the second time I have had the pleasure of working with Janice, and it is safe to say that I will never hesitate to use her services in the future.
I recommend Janice and RE/MAX to anyone looking to buy or sell property. Their professionalism, expertise, and commitment to client satisfaction are truly unmatched. Thank you, Janice, for making this experience so positive and successful!
Diana · 23 June 2023
Agent replied · 7 July 2023
Thank you Diana for taking the time to leave a review for Janice it is really appreciated. Simon Thomas Office Owner
★★★★★ 5/5
GoogleI recently sold my house through Remax and what a fabulous experience it was. Lorna McDonald handled our sale and her professionalism, enthusiasm and communication was second to none. The house was extremely well marketed utilising various sites giving it great coverage for potential buyers. The first viewer saw the house 48 hours after it was listed and it was sold that same day. I would not hesitate to recommend Lorna who made the whole selling process effortless thereby reducing stress levels hugely. Thanks again to Lorna who was just fantastic.
Sue · 24 May 2023
Agent replied · 7 July 2023
Thank you Sue for taking the time to leave a review for Lorna it is really appreciated. Simon Thomas Office Owner
★★★★★ 5/5
GoogleI’d highly recommend Derrick Mooney at Remax if you’re thinking of selling. Derrick has extensive knowledge of the property market and surrounding area and provides a service that’s second to none. Derrick always says he works for you, not the other way round, and he means it. The icing on the cake is he’s really friendly and personable, meaning he builds a rapport with potential buyers and gets top offers coming through for you. It’s been a pleasure Derrick, thanks again
C123 · 17 January 2025
★★★★★ 5/5
GoogleWe recently sold our first home with Derrick, who came recommended from family. We had a great experience, where he put us at ease and arranged for photos and advert to be prepared quickly.
He kept us updated and provided feedback from viewings and gave advice regarding offers. We had a great experience with Derrick and everyone from Remax and wouldn’t hesitate to recommend
Hannah · 27 November 2025
Agent replied · 26 January 2026
Hi Hannah - Thanks a lot for your kind words, Derrick and the team really appreciate it! We're glad you had a such a great experience with us. Wishing you all the best for the future!
★★★★★ 5/5
GoogleCould not have had a better experience. As I live so far away the full sale was managed by Remax and went so smoothly. I was looking for a quick sale and that’s exactly what I got.
Janice kept in regular contact, keeping me updated on what was happening and when. Let me know about viewings and offers and guided me when needed. My house sold in days.
Highly rate Remax and Janice for their professional service and would have no hesitation using them again.
Fiona · 2 December 2022
Agent replied · 7 July 2023
Thank you Fiona for taking the time to leave a review for Janice it is really appreciated. Simon Thomas Office Owner
★★★★★ 5/5
GoogleEXCELLENT service from Re/Max's Lauren Beresford who gave a professional and personalised service from start to completion, she was highly organised and dependable. She explained the whole process, was always there at the end of the phone even out of office hours, and responded promptly to my texts/emails. She coordinated everything for the sale - photographer (who did a great job!) and survey - and got it marketed really fast. Selling your home is so stressful, but she offered reassurance and calm when I was losing it!!! Lauren showing viewers round my home when I wasn't there felt a bit strange, but probably the best way to market a property that allows viewers to have a better experience. Time from having the photos and home report done to accepting an offer was under three weeks. I could possibly have have got my home marketed for less, but you get what you pay for and I got a quality service. Thank you to Lauren, she was a star.
Frankie · 2 December 2022
Agent replied · 7 July 2023
Thank you Frankie Lauren really appreciated you taking the time to leave a 5 star review.
★★★★★ 5/5
GoogleI highly recommend Remax for their selling skills. Throughout the process of selling my property, I felt that I am dealing with professionals. However, the conveyancing company they have recommended was a huge disappointment. I have gone with this recommendation because I trusted Remax but in hindsight I wish I didn’t.
Katarzyna · 14 March 2026
Agent replied · 14 April 2026
Hi Katarzyna - Many thanks for your kind review. We are sorry you had a difficult process with the independent solicitors. Wishing you all the best for the future from Sharon and the team.
★★★★★ 5/5
GoogleReally couldn't ask for anymore my house sold in 6 days as we were on a timeline.....Lauren was fab , even juggling a new born baby , she always answered the phone and had a truly professional manner through out , 1 happy family to have chosen Remax.
David · 11 November 2024
Agent replied · 11 December 2024
Hello David - Thank you so much! Lauren is so very happy with your kind words, and is grateful to have had you as clients. We wish you the best of luck in the upcoming years!
★★★★★ 5/5
GoogleLauren was brilliant. I was nervous having viewings but Lauren was always at the end of the phone or email. She was there every step of the way, I cannot fault the service in anyway. Thank you for making everything run smoothly
Annette · 16 January 2025
Agent replied · 23 January 2025
Many thanks Annette, so pleased you had a good experience with us!! RE/MAX Property
★★★★★ 1/5
GoogleSomething is wrong with the Livingston office. They usurp dictatorial power of who gets to see the properties, can place an offer and what information they then communicate to the owners. For the three weeks I had to deal with them, I observed that they pressured me to place an offer faster than I intended by claiming somebody made one already. When I wanted second viewing the leading agent Lauren said she's unavailable, so I visited owners myself to learn that they rejected the offer, which means Lauren was lying. In the meantime, Remax sent me a panicking email to stop me from speaking to the owners directly. After that it only went worse: Remax questioned my ability to pay, made me to send decision in principle and bank statements attesting my savings, a procedure unheard of amongst British property buyers I was advised by. Even my bank and solicitor was in awe of what Remax was assuming - that I cannot afford to buy it, so I shouldn't be taken under consideration. Then, after three days of waiting for confirmation of passing my offer to the owners, on Friday 5pm, Remax told me to get a solicitor who will make an offer on my behalf on Monday morning. So, what were they doing during those three days? I still managed to find a solicitor despite the profession being off on weekends.
At the end my assumption is that a) Remax agents do not understand that the property will be somebody's home, where this person will need live for years taking care of the building and garden. They treat it as a fast track sales of sock or boxes, without personalised care or understanding.
b) I am pretty sure that a lot of racism and working class lack of education played a role: they acted as if they've assumed that a foreign single woman is unable to rise capital (which is usually the opposite).
Conclusion: my offer was rejected. I will now never contact any Remax office ever again.
Anna · 16 October 2024
★★★★★ 5/5
GoogleWe have just sold our flat through REMAX Livingston and the service we received was excellent. We dealt with Simon Thomas and he was so open, honest, professional and he listened. We had 3 other Estate Agents out to value our property but Simon stood out and we knew right away that we wanted him to sell our property and he did a great job. He was on the other end of the phone whenever we needed him and even now we have sold our property, he is still there for us. The team in the office also did a great job. We are so thankful to them all and would highly recommend them to anyone thinking about selling their property. A huge thank you to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Gillian · 28 August 2022
Agent replied · 31 May 2023
Hi Thank you Gillian for taking the time to write a review it was a pleasure working for you. SIMON
★★★★★ 5/5
GoogleRecently sold a house in Eliburn Livingston with the help of Simon and his team at Remax. Fantastic service from all concerned. From marketing, management of viewings and very helpful feedback on all viewings. 10 viewings and offer accepted within 10 days.
Very helpful staff and sound advice throughout the process. Thank you so much for making the process less stressful. Would highly recommend Remax to anyone selling their home.
Gregor · 30 June 2023
Agent replied · 26 November 2023
Thank you Gregor for the review it is really appreciated. Simon
★★★★★ 5/5
GoogleWe were extremely happy with the sales service provided by Simon & the team @ Remax Livingston, from marketing the property, through dealing with all viewings and providing regular updates to a final offer being agreed and sale completed. Throughout the process, Simon was very easy to deal with and we would happily recommend him and the team to anyone looking to sell their property.
Carolyn · 27 October 2023
Agent replied · 26 November 2023
Hi Carolyn, thank you for your lovely review. All the best, RE/MAX Property
★★★★★ 5/5
GoogleNothing but praise from me!
I dealt with Simon Thomas from Remax when buying my house and again, recently when I sold my house. Simon was open and honest about what to expect, provided guidance which contributed to the success of our sale.
Prior to dealing with Remax for the sale of my property, I considered using another company to keep the fees down. But in the end the fees where in balance with the service provided and the service provided me assurance and support throughout the process. So, in my mind, it was worth it!
The Remax team were professional and even when there was an issue, it was dealt with in a satisfactory way.
Stephanie · 8 June 2022
Agent replied · 8 June 2023
Thank you for leaving a great review it was a pleasure dealing with you. Wishing you for all the best in the future.
★★★★★ 5/5
GoogleSimon and the team did an unbelievable job. I was originally going with a cheaper estate agent, however when Simon did the walk round his attention to detail spotted some minor things that were easily remediate to achieve a great sale. It made me feel like they were the right team regardless of cost.
His team were always quick to respond and we felt in very safe hands, rearranging bookings at short notice. We had approximately 50 viewings in 4 days and they made sure all were well informed and well managed.
I don't think we would of got such a good sale and so many quality offers without remax if I'm honest.
They went above and beyond, taking our needs in to consideration at all times to get us great purchasers. Thank you so much. I would use them time and time again.
Vishay · 31 May 2022
Agent replied · 31 May 2023
Thank you for the amazing review. It was a pleasure working for you and your family. Wishing you all the best in your new home. Best Regards Simon Thomas Office Owner
★★★★★ 5/5
GoogleJust done our second move with remax. Was never in doubt after using them for our first move. Helped us along the journey from start to finish.
Anything we were not sure of the team sorted us out.
Special thanks to Sharon Campbell who has been tremendous throughout the process.
And of course the girls on the phones in office.
Very content now and would have no hesitation recommending the Remax team.
Love to all Team Remax Livingston
Alison and Innes
Innes · 31 May 2022
Agent replied · 31 May 2023
Thank you for leaving a fantastic review it is greatly appreciated. Simon Thomas Office Owner
★★★★★ 5/5
GoogleRemax Livingston and especially Sharon went above and beyond in terms of the level of service and experience we received with the sale of our house and in particular the difficulties in dealing with buyers and potential buyers.
Well worth the money
Thank you
Craig · 1 November 2024
Agent replied · 8 November 2024
Hi Craig - We've passed on your review to Sharon and she is very grateful. Thank you so much! We wish you the best of luck in the upcoming years!
★★★★★ 5/5
GoogleRecently sold my flat in Bathgate wester inch through Niall McCabe who was excellent! 👌 He was very thorough explaining the whole process to me and such a delight to work with. Niall was quick to get the flat to market and kept me up to date on a regular basis and was always available to take my calls if I needed guidance. Feedback on all the viewings was done direct to me through Niall and also on the website which was great to keep up to speed on how things were going. The flat sold in a very quick time and I was very happy with the service provided by Niall McCabe who I can’t recommend highly enough.
Stu · 28 July 2024
★★★★★ 3/5
GoogleGood but not great. Estate agent kept moving/hiding things in our house for veiwings despite being told not to. Once we'd accepted an offer on our house it took the buyer (who was also using remax) a further 2 weeks to put thier house on …
Paul · 14 February 2026
Agent replied · 14 April 2026
Thank you for taking the time to share your feedback. We're pleased that our core service in marketing and selling your property met your expectations, and we appreciate you acknowledging the friendly service from our team. … More
★★★★★ 5/5
GoogleI wanted to leave a quick review of service as Niall McCabe recently handled the sale of my property in Bathgate. From start to finish, Niall exemplified professionalism. The whole sales process could not have been made any easier, and I was delighted to have an offer in under a week. As well as Niall's enthusiastic approach, I particularly welcomed him being available out of 'normal' hours - he was happy to receive text / calls anytime and always responded quickly. Your photographer also did an excellent job and the matterport software really helped make the property look as good as possible. Many thanks to Niall and the rest of the team - definitely 5 star service.
Ruby BeattiePositiveResponsiveness, Quality, Professionalism, Value
Ruby · 28 August 2021
Agent replied · 8 June 2023
Thank you for the fantastic review it is greatly appreciated.
★★★★★ 5/5
GoogleI'd just like to thank Niall McCabe for his hard work and dedication towards selling my house. The house went on the market back on the 28th of September 2020 and there was at least four viewers a week ,(probably more at the beginning) that he escorted round my property during the lock down restictions. He constantly updated me as to how viewings went and was always quick with a response/support whenever I had a query. Within a month my property was under offer, so I was extremely grateful to him and the rest of the team for making this happen.
Unfortunately, house sale fell through a day before move in date, so Niall was a god send in organizing it to be put back on the market on 20th of January this year and it was under offer with new buyers by 26th of January, I'm so relieved and happy to say that house sale went through on 1st of April with no hitches. I can't thank him enough for all the support he gave me at a very stressful time and will be recommending his services to all my friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Alicia · 28 August 2021
Agent replied · 8 June 2023
Thank you for your review it is great to hear you had fantastic service from Niall.
★★★★★ 5/5
GoogleWe 'interviewed' 5 estate agents to sell our property and Niall McCabe was by far the most enthusiastic, positive and profesional. Photos and valuation were done within a few days and we were expertly guided through the whole process. Niall was available all times of the day and night (we were in New Zealand when the house sold just 2 weeks later so time zones should have been a challenge but it did not phase Niall).
The sale went through at the price we wanted and Niall made the whole process a breeze !
Highly recommended !PositiveResponsiveness, Quality, Professionalism, Value
Jock · 28 August 2021
Agent replied · 8 June 2023
Thank you for your fantastic review
★★★★★ 5/5
GoogleI sold my mum’s house through Niall McCabe, he was amazing, kept us up to date every step of the way, the house sold so quick unfortunately the buyers pulled out the day before, Niall was so professional and had more viewers within 2 days,
He showed compassion and thoughtfulness towards our situation as losing your mother and selling the house was not the easiest, Niall made it a lot easier, the house was sold again within a few days, the process went through seamlessly, he was available day or night, and as I live in New Zealand the time difference did not make a difference.
If you are selling your home would definitely recommend Niall McCabe, probably one of the nicest honest person I have met, nothing is a problem for him, I will definitely be using him again without any hesitation.
Thank you Niall for the respect you showed to my late mother’s property and to the family very much appreciated.PositiveProfessionalism
Julie · 28 August 2021
Agent replied · 8 June 2023
Thank you for your review it is great to hear that Niall provided a fantastic level of service.
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