Oakhill West Hampstead reviews

★★★★★ 5/5

Google

Really great estate agents. Everything was handled really professionally and quickly. Mia was exceptional from showing us the flat, to then helping with our references and signing the contract. Really knowledgable about the flat and surrounding area. If we had a problem, getting in touch with Mia was super easy and nothing was ever too much trouble. Couldn’t recommend enough!

Ania · 21 September 2023

★★★★★ 5/5

Google

What an amazing service! We had been through a number of agents before the team at Oak Hill and especially Zach Coon came on board. His professionalism, diligence and perseverance got my flat sold. I’d highly recommend using these agents!

Charles · 11 October 2024

★★★★★ 5/5

Google

Gaia is very helpful and we have enjoyed working with her

Daisy · 15 September 2025

★★★★★ 5/5

Google

Zac was excellent throughout this transaction, really made it all happen and wouldn’t have been possible without him. Communication was perfect from the first day to the last. Highly recommend Oakhill and Zac for everything property related.

Zac · 11 October 2024

★★★★★ 5/5

Google

My husband and I just relocated from the States, and Mia was incredibly helpful in finding us a place. She is knowledgeable, professional and very responsive. Most of the process was done via email, and still went smoothly and efficiently. I would highly recommend Mia & Oakhill Residential.

Deb · 18 June 2020

★★★★★ 5/5

Google

Mia was extremely helpful in helping us secure our new home. She is extremely responsive, accommodating, understanding and patient, and went above and beyond to ensure that all of our needs were met. She was never "pushy" during the rental process and was easy to communicate with. Mia and the team at Oakhill are very professional and made signing contracts and paperwork a breeze. We would highly recommend Mia and Oakhill residential to anyone searching for a new home, we will definitely be staying in touch and will use her services in the future should we ever need to do so.

Nicole · 18 June 2020

★★★★★ 1/5

Google

I’m sad to say I’ve had a terrible experience buying a flat with Zac Coon & Oakhill. I have not met an agent that has so little concern for their reputation over the close of a sale. I bought a property that I was not able to live in for over 2 months, and it transpired that the agent was well aware that issues would not be resolved on time. The agent reached out to me to complete the purchase at least once a day, sometimes multiple times. Promising that everything would be resolved, when in fact they had seen through another buyer that the issues would not be resolved. When that buyer complained, the Oakhill agent asked if they would consider them to resell the property they had just helped them purchase - the cheek! I would never recommend anyone to use this place.

S · 5 November 2024

★★★★★ 5/5

Google

Mia has been a star from the day I have contacted her. She was able to arrange for a same day viewing within the hour and the following steps after that have been pain free. I was very pleased as I was able to submit all the necessary paperwork online, whilst I was away on holiday. I highly reccomend Mia and Oakhill Residentials! From my experience with Mia so far, I know she cares about every one of her clients, she helped me sort out my utilities, she answered my messages on weekends and out of office hours! Thank you so much for all that you have done for us Mia!!

Sharna · 19 June 2019

★★★★★ 5/5

Google

Oakhill has been the best experience that myself and my partner have ever experienced, or even heard of anyone experiencing. Both Jade and Ryan have been absolutely brilliant, transparent, straight forward, and lovely to communicate with. Some of the outstanding parts of the experience: The viewings were very well organised and they managed both the current tenants and our multiple viewings very well, no drama, no pressure while viewing. Really accommodating and very quick to arrange. The system they use to manage payments and documents is incredibly user friendly and simple to use, with a lot of smart features such as the ability to split payments, and other self-service functions. Both my partner and I work in an Industry where we build similar systems and this impressed us. The Inventory process was absolutely incredible and more detail than I would have ever imagined, something like 30 pages or more of every aspect of the property with pictures and annotations. For issues which we have had, as an example, one of the heating controls wasn't functioning correctly, we get same day or next day responses from Jade and Ryan and not soon after a qualified technician is there investigating and arranging for the fix. Exactly what one would expect as standard service with no friction no hassling, very smooth and resolution focussed. Lots of really great things individually that come together to create an exceptional experience, it gives us confidence we are in good hands, we can absolutely recommend Oakhill to anyone looking for a property.

Arsen · 20 October 2024

★★★★★ 5/5

Google

Had a grate experience with Oakhill Residential. Mia was friendly, helpful and made everything easy. Would definitely recommend! 👍 …

Lijo · 18 March 2025

★★★★★ 1/5

Google

Very unprofessional. Viewed a property, put the offer down and got accepted. We were ready to go with lawyer, broker and surveyors. The agent , Zac Coon, took our identity check, spoke to our lawyer and broker then basically disappeared, didn’t return our calls or messages. After chasing, he told us in a very vague way that the owner accepted someone else’s offer. Fair enough ( not really, as we were accepted first) and didn’t let us know anything else from there, just ditched our attempt to get further informations so that we could know what had happened and move on. I hope no one else will get this kind of treatment in the future. Really disappointing.

Silvia · 25 September 2024

★★★★★ 5/5

Google

After having many bad experiences with block agents , I came across this company, I’m delighted with their performance so far, very friendly competent and approachable

Zaineb · 9 April 2026

★★★★★ 5/5

Google

I’ve bought and sold quite a few houses over the years and without exception this is the best estate agent experience I have ever had. This last sale would have tested the patience of a saint yet somehow both Lee and Zac always managed to …

Steve · 16 October 2025

★★★★★ 5/5

Google

Delighted with the service and experience with Oakhill, particularly Jade Muncey who helped me find and secure my flat, and has been extremely supportive with any questions and requests I have had.

N · 9 August 2024

★★★★★ 5/5

Google

We bought our flat through Oakhill and are very happy with the support they gave us. Zac kept us up to date on progress and chased people to get things done, making the whole experience a lot less stressful than it could have been. Very happy with our experience with them!

Kate · 18 June 2023

★★★★★ 5/5

Google

Lovely and competent estate agents! Jade went above and beyond to help us, and gave me honest opinions to make sure that we would end up in a flat we loved!

Luna · 16 August 2024

★★★★★ 5/5

Google

I've had an excellent experience with Mia Harris. She helped us throughout the process of renting an apartment (for example, help with referencing issues), patiently answered all questions (we are new to the UK), and handled issues that arose along the way (like handling items which were mistakenly delivered to the property before our contract started). On behalf of myself and my family, thanks Mia.PositiveResponsiveness, Professionalism

Roman · 24 August 2021

★★★★★ 5/5

Google

Mia Harris was a fantastic agent - from start to finish she supported us throughout the rental process with so much care and attention, it made the whole thing so easy. Thank you Mia! Would definitely recommend Oakhill - have had a great experience so far.

Robbie · 18 June 2023

★★★★★ 5/5

Google

Had the pleasure of working with Lee, Chloe and the team reviewing their procedures and compliance to ensure they continue to deliver superb results through a compliant and good business practice regime. The commitment to delivering great service and to doing so in the right professional way was fully evident and was being lived and breathed by the entire team. Top people.PositiveProfessionalism

Michael · 18 June 2021

★★★★★ 5/5

Google

The service and communication from Oakhill Residential was extremely professional and timely. Jade was very professional and wonderful to work with. It was a pleasure to have her help us in finding and renting our property.

Dalyan · 19 January 2024

★★★★★ 5/5

Google

This was our first experience renting in London and Mia was a great agent, kind and helpful. She did his best while looking for a flat and the whole process afterwards. I would definitely recommend working with Mia and Oakhill Residences

Metin · 21 September 2023

★★★★★ 5/5

Google

Recently appointed as managers of our Ltd Co 6 flat residential property. So far really good service and very responsive.

Andrew · 26 March 2026

★★★★★ 5/5

Google

Oakhill have been the management company for our building for a number of years. We have found them helpful and responsive at all times. They are open and transparent with regards our annual charges supplying full breakdown of all costs. …

Martin · 16 September 2025

★★★★★ 5/5

Google

Oakhill provided great service with efficient and courteous professionalism. Mia Harris was the perfect letting agent. She was extremely patient with my many texts and emails of questions. As a newcomer to London, her insight and knowledge was a welcome relief. I highly recommend Mia and Oakhill to anyone looking for a nice place to live in North London.

David · 18 June 2021