Trusted Agent profile · West Drayton
★★★★★
1,786 reviews across 2 platforms
15 High Street, Yiewsley, West Drayton, UB7 7QG
Romans's office in West Drayton, at 15 High Street, is rated 4.2 out of 5 across 1,786 reviews on two platforms, including 340 Google reviews rated 4.6.
Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
5/5
TrustpilotRomans of Maidenhead
(May - August 2019) Recieved an excellent service from the sales team at Romans Maidenhead recently, from initial valuation through to the sale of the house. Throughout the staff were professional, focussed, considerate and supportive. Would definitely recommended them.
5/5
GoogleGood coustemer service!!!!
Hi Ionut Many thanks for taking the time to review your recent experience. We are glad the team could provide you with a positive experience and we will be sure to pass on your comments. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
5/5
Trustpilotvery knowledgable and experienced…
very knowledgable and experienced estate agent very fast and professional approachhighly reccommended
4/5
TrustpilotExcellent service and professional…
Excellent service and professional support with detailed information and great smile to customers.
5/5
GoogleExcellent, efficient service. Very polite and helpful also.
Thank you for your positive review on the service you received from the team at Romans, West Drayton Tony Gibson Assistant Managing Director
1/5
TrustpilotAnyone that rated Romans above a 1 star…
Anyone that rated Romans above a 1 star more than likely works there or clicked on the wrong star.when they turn up, they might aswell be riding a horse and wearing spurs, chaps and a hat.... Absolute Cowboys.
5/5
TrustpilotGreat service ,fantastic…
Great service ,fantastic communication,friendly staff and very professional, highly recommended service.
5/5
TrustpilotExtremely helpful agents who assisted…
Extremely helpful agents who assisted every step of the way. Fast and helpful response.
4/5
GoogleI've been follow through All the process receiving information about what to do. The only downside was with the reference online Link that wasn't working so I had to do through the phone.
5/5
GoogleGood coustemer service!!!!
Hi Ionut Many thanks for taking the time to review your recent experience. We are glad the team could provide you with a positive experience and we will be sure to pass on your comments. Don't hesitate to be in touch should you require further assistance at any stage. Kind regards Romans
5/5
GoogleVery good service and well recommend
Thank you for your positive review of Romans, West Drayton
5/5
TrustpilotQuick and easy
Quick, smooth and easy process to rent a property.
5/5
TrustpilotExcellent service by Jessica
Excellent service by Jessica, would recommend Romans always.
5/5
TrustpilotEfficient estate agents know the local…
Efficient estate agents know the local markets
5/5
TrustpilotI have found Kimberley Garcia Jones in…
I have found Kimberley Garcia Jones in Romans Head office to be very professional, courteous and efficient at all times in my dealings with her over the years.Michael Connellan
5/5
TrustpilotProfessional and helpful team
Rating only, no written review.
Dear Wasim We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
Trustpilotworst experience ive ever had with any…
worst experience ive ever had with any property company. If you can avoid Romans do, wont use them ever again. also avoid the NDO option they'll shaft you.
5/5
TrustpilotVery good experience with Scott from…
Very good experience with Scott from the Bristol office. He was very polite and super efficient. Highly recommend.
1/5
Trustpilot0 Stars!!!!
Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
1/5
TrustpilotBadly organised and forceful, lost the trust in the brand
West Drayton office staffs are putting pressure on potential tenants, information is not shared amongst them resulting in putting us off altogether of Romans West Drayton.
5/5
TrustpilotGreat service
Fast efficient service RICS valuation done and provided within a couple of days. Staff couldn't have been more helpful. Would certainly recommend them and use them again.
5/5
GoogleThank you Zara.
Hi Mike, Thanks for the fab 5* Wishing you all the very best - Customer Engagement.
1/5
TrustpilotAVOID if possible
Avoid dealing with such unprofessional people if possible!I have followed their complaint policy and got an automated email with complaint number AND THAT’S IT !!
5/5
Trustpilotgreat estate agents who I have used to…
great estate agents who I have used to sell my property very trusted unlike berkshire estate agents limited who have stolen from me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
