Trusted Agent profile · West Drayton

Romans West Drayton reviews

4.2

★★★★★ Great

1,786 reviews across 2 platforms

15 High Street, Yiewsley, West Drayton, UB7 7QG

Romans's office in West Drayton, at 15 High Street, is rated 4.2 out of 5 across 1,786 reviews on two platforms, including 340 Google reviews rated 4.6.

Google logo

4.6 / 5

340

Reviews on Google

This office

Trustpilot logo

1,446

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Drayton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service as usual

Rating only, no written review.

Daniel · 1 June 2023

5/5

Trustpilot

down to earth and truthful advice

Rating only, no written review.

Derek · 12 May 2023

5/5

Trustpilot

Excellent service from start to finish

Rating only, no written review.

Paul · 22 April 2023

5/5

Trustpilot

Good friendly non pushy

Rating only, no written review.

Gethin · 25 March 2023

Agent replied · 14 June 2024

Dear Gethin Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

3/5

Trustpilot

The move manager was totally useless

Rating only, no written review.

Paul · 15 December 2022

Agent replied · 14 June 2024

Paul Barron, we're disappointed to hear of the negative experience you had at our location.

1/5

Google

Rating only, no written review.

Vince · 9 December 2022

Agent replied · 8 December 2024

Dear Vicente Fas, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Trustpilot

Honest and Professional.

Rating only, no written review.

David · 24 September 2022

Agent replied · 14 June 2024

Dear DavidCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Very pleasant and polite

Rating only, no written review.

MATTHEW · 24 August 2022

Agent replied · 14 June 2024

Dear Matthew,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Helpful and responsive.

Rating only, no written review.

HK · 19 August 2022

Agent replied · 14 June 2024

Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Always have had good service from Romans

Rating only, no written review.

Palak · 15 August 2022

Agent replied · 14 June 2024

Thank you again for taking the time to let us know how we did. We really appreciate it!

5/5

Trustpilot

Friendly, caring and professional

Rating only, no written review.

Alissa · 10 August 2022

Agent replied · 14 June 2024

Dear Alissa,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent service

Rating only, no written review.

Jagdeep · 10 August 2022

Agent replied · 14 June 2024

Dear Jagdeep,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great help from all at Romans

Rating only, no written review.

Roy · 1 July 2022

Agent replied · 14 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1/5

Google

Rating only, no written review.

Limji · 20 June 2022

Agent replied · 19 June 2024

Dear Limji, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Jas · 20 June 2022

Agent replied · 19 June 2024

Dear Jas Chopra, Thank you for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Rating only, no written review.

Naiene · 20 June 2022

Agent replied · 19 June 2024

Dear Naiene Ramji, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents West Drayton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Daniela · 20 June 2022

Agent replied · 19 June 2024

Dear Daniela C, Thank you for taking the time to review your recent experience with our Romans Estate Agents West Drayton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Ana · 20 June 2022

Agent replied · 19 June 2024

Dear Ana Carpiuc, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents West Drayton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Trustpilot

Excellent service

Rating only, no written review.

Nicky · 11 May 2022

Agent replied · 14 June 2024

Dear Nicky,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

1/5

Google

Rating only, no written review.

Chris · 20 June 2021

Agent replied · 19 June 2024

Hi Chris Thomas, We're so sorry you were not completely satisfied with your experience with us. Could you please contact us directly on 01344 753104 or write to us at customerrelations@lrg.co.uk with the details so we can take a look into this for you? In the meantime don't hesitate to be in touch if you require anything further. Kind regards, Romans Estate Agents West Drayton

1/5

Google

Rating only, no written review.

K · 20 June 2021

Agent replied · 19 June 2024

Hi K Chaudhry, we're saddened to see that our team in Romans Estate Agents West Drayton have received a low star rating. We'd really like to address this situation with you as we want to see how we can turn your experience around and improve our services moving forward. If you are willing to do so then please reach out to us on 01344 753104 or write to us at customerrelations@lrg.co.uk. Kind Regards, Romans Estate Agents West Drayton.

5/5

Google

Rating only, no written review.

Amandeep · 20 June 2021

Agent replied · 19 June 2024

Dear Amandeep Kaur! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Rating only, no written review.

Maria · 20 June 2021

Agent replied · 19 June 2024

Hello Maria Szimane Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Romans Estate Agents West Drayton

1/5

Trustpilot

White sock agents ...the new Mann & Co.

Rating only, no written review.

Robert · 20 March 2021

Agent replied · 14 June 2024

Dear Mr Howell,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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