Trusted Agent profile · West Drayton · Middlesex
Verified
★★★★★
69 reviews from sellers · all 485 reviews
Estate House, 40 Station Road, West Drayton, Middlesex, UB7 7DA
69 reviews of R Whitley and Co's West Drayton office come from sellers, rated 5.0 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so.
69 reviews from sellers, from every platform, shown as written. First names only.
5/5
The Trusted AgentExcellent and professional service.
My husband and I would happily recommend Whitely! They were very friendly, professional and efficient. Thank you for making an often labourious process relatively straight forward.
Thank you Helen - we really appreciate you taking the time to review our services and are so pleased that you would recommend us to others.!
5/5
The Trusted AgentEfficient and professional
An excellent service from Richard with the particulars and valuation, followed by an excellent service from Ben with the sale and completion, particularly with the slight hiccup mid sale which almost derailed the process, but Ben managed to negotiate a new sale price acceptable to both parties. Thank you very much.
5/5
The Trusted AgentExcellent Service
Property was sold within a few days of placing it on the market. Regular telephone updates were provided throughout the process informing me of progress. Relevant parties were chased up on my behalf when required. I would definitely use R. Whitley again and have no hesitation in recommending them.
5/5
The Trusted AgentGreat qualitys in communications help and support.
Great respect in their honesty, hard work and truthfulness in the selling of my mums property. nice and friendly staff. great company to work with would recommend R Whitley and Co to anybody and a big Thank you to Richard and Ben for their additional support. Ken
5/5
The Trusted AgentProfessional but also friendly at all times in selling my late mother's flat
As promised, they kept me informed all the way with at least a call per week even if there had been no more news to pass on. Ben was a pleasure to deal with, as were the rest of the team if he was not available. Many thanks.
5/5
The Trusted AgentExcellent service
It has been a real pleasure to work with Whitleys. The whole team have been outstanding right from the start. Thanks should go to Richard Whitley, who speedily organised the valuation and viewings, with special thanks to Ben Gunton for his invaluable help and dedication throughout the sale.
5/5
The Trusted AgentAll round excellence
Whitley and Co were excellent from start to finish. In what turned out to be a protracted sale they kept us fully informed at all stages of proceedings. I received regular update phone calls and confirmation Emails whenever the need arose. All the staff were extremely polite and thoroughly professional.Nothing was too much trouble..I would have no hesitation in recommending Whitley and Co .
Thank you so much Jennifer - It was our pleasure and thank you for using R Whitley & Co.
4/5
The Trusted AgentSelling my house
Everyone at Whitleys has been friendly and professional in selling my house. I've been kept informed by phone and email and also felt able to go into the branch to discuss any concerns I may have had. My impression is that you are a good team.
5/5
The Trusted AgentExcellent professional service
Excellent service from valuation to completion. They managed to sell the property only a few days after going on the market. Jonathan's friendly nature was appreciated and he always kept us up to date with progress. Would definitely use them again in the future.
5/5
The Trusted Agentservice rating
The service I have received from this company has been outstanding. They are friendly, accessible, and very professional. Ben Gunton has been very supportive especially , and has become a real ally in the journey. A huge thank you to all the staff.
5/5
The Trusted AgentExcellent service highly recommended !
We have used R Whitley for both lettings and selling property for a number of years and always found them to provide an excellent service. In this case we had a property to sell which they valued far higher than we expected in spite of this they arranged 29 viewings within two weeks and sold the property without any problem.
Thank you for your kind words and we are delighted to hear that you have been happy with our services across both our sales and lettings departments.
5/5
The Trusted AgentExcellent, professional run family business.
We have just recently sold our property, we received an excellent service from start to finish. Kept well informed throughout. We would highly recommend Whitleys to anyone. They are also a family run business, which provides that personal touch.
5/5
The Trusted AgentFantastic
Richard and Jonnathan are both professional and friendly. They promised to complete in 21 days and delivered . Thank you for making me feel totally at ease that you could and would deal with everything
5/5
The Trusted AgentOustanding Service
Your service was outstanding. Every person I spoke to in your office was friendly, very helpful and always explained matters to me clearly and resolved queries promptly. R Whitley's customer service is first class and I will definitely recommend you to anyone considering selling their home. Many thanks for achieving my goal.
Thrilled to hear that you found our service to be outstanding - thank you for the feedback.
5/5
The Trusted AgentTrustworthy Gentlemen
Having had some experience with other estate agents who seem to only be interested in the sale and not in providing a service, I was pleasantly surprised by this family business. They did all that they could to facilitate a smooth sale whilst all of the time keeping me well informed and even offering me their personal mobile number to call out of hours so that i could stay in touch when the buyer started to play games.Selling a house and moving is a well known stressful activity and yet they did all that they could to minimise the difficulties, over and above my expectations. I have no reservations in recommending their services to others.
5/5
The Trusted AgentA professional and friendly service
We were very happy with the way in which Whitleys handled our sale. From the initial house price estimate, through the viewings, offers and to completion, Whitleys handled everything in a calm professional and helpful manner. Always courteous and unfailingly cheerful, they responded promptly to issues as they arose, providing advice on what they considered to be, and were in our best interests. When our front door lock broke accidentally, they stepped in to sort it out quickly and at no cost. Highly recommend them.
5/5
The Trusted AgentCompleted Sale
We wish to thank you for the excellent service you have given us. You have restored our faith in Agents because you have kept us in the picture every step of the way and your professionalism was awe inspiring and is something we have not experienced for many many years. A breath of fresh air !! what ever happened to those days when you could rely on almost everyone to perform their duties properly and with sincerity and knowledge of their trade?
5/5
The Trusted AgentSale of two adjoining properties in Hayes, Middlesex
We cannot praise the excellent service received from R. Whitley & Co. highly enough. All the staff have been friendly, efficient and extremely helpful throughout the whole procedure. Our situation was made more difficult in that we live at the other end of the country but nothing was too much trouble for the members of the team in dealing with the "hiccups" along the way.. We have no hesitation in recommending R. Whitley & Co. as first class agents.
5/5
The Trusted AgentGreat service, highly recommend!!!
R Whitley and Co helped with the sale of our property. They were always willing to help and were able to answer all our questions regarding the sale of our property. We were always kept up to date with progress, what was happening and they always got in touch with us with any questions from the buyer straight away. All the staff are friendly, welcoming and always willing to help, I could not recommend them highly enough.
5/5
The Trusted AgentThey bend over backwards to make your life easier
We had a great experience working with R Whitley to sell our flat. They were knowledgeable about the area, not pushy, personable, polite and realistic about the market at all times. They were also available when needed and competitively priced. We were very lucky to be in their good hands. They work on a shared commission basis, so there's no internal competition shown to the customer. They are all willing to muck in, when necessary. RR
5/5
The Trusted AgentI sold my flat in 10 weeks in 2014-2015 and that it is just thanks to the excellent service I received from Whitley. They kept me informed all the way through the process and their professionalism was outstanding. I fully recommend this Estate Agent.
We are so pleased to hear that you found our service to be excellent. We always strive to keep our clients fully up-to-date right the way through the process of selling their home so it's great to hear you found the same to be true. Wishing you all the very best for the future!
5/5
The Trusted AgentSeller
I have used R Whitley on a number of occasions to sell property and have always found them helpful and professional throughout the process. The most recent sale although took some time more down to market conditions. Throughout I always felt informed and supported, once an offer was made I was regularly updated with where we were within the process. If I had need to sell another property I would use R Whitley again.
5/5
The Trusted AgentThank you!
I would like to say thank you for your help and professionalism dealing with my mum's sale. It's been a pleasure to have your services and I would recommend you as a great, well organised team of estate agents.
Thank you Rosie! On behalf of my team it was an absolute pleasure and we are all delighted that we met your expectations! Thanks for the business and all the best!
5/5
The Trusted AgentVery happy with the excellent service and helpfull in any matter.
We would like to thank you for the excellent service from beginning to end. We hadn't sold a property in the UK before and you supported and guided us through the whole sales process. Communication was always very good and informative. And we would also like to thank you big times for going the extra mile. This is really appreciated and not taken for granted! Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
69 reviews from sellers, rated 5.0 out of 5 on average. For example, SANDRA wrote: "We found that all of the staff at R. Whitleys, West Drayton were second to none during the roller coaster ride of our property sales which included trying to ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
