Every review we hold for the West Drayton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNatasha and the team provided a professional and friendly service throughout the process of selling our property. They and were easily contactable and kept us up to date with information as and when it came through.
I would highly recommend Kearns if you are looking to sell or purchase a property.PositiveResponsiveness, Professionalism
Helen · 17 June 2022
Agent replied · 16 June 2024
Hi Helen, thanks for the review, if you need anything in the future from us please don't hesitate to get in touch, all the best, Kearns Residential team.
★★★★★ 5/5
GoogleGreat service. No questions left unanswered. Great support and advice given. Would recommend this team. Thank you for providing great, honest and helpful service and special thanks to Emily, Shannon and kirstie.
Sukhdev · 19 December 2023
Agent replied · 16 June 2024
Hi Sukhdev,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Emily and the rest of the team at Kearns Residential.
As a family-owned, independent agent your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleNick was a great help. Always kept me informed and I would thoroughly recommend him to anyone.
Mark · 22 October 2025
★★★★★ 5/5
GoogleExcellent service by Fred and Tunde who supported and assisted us the whole way through the process of moving into the new house. They were extremely helpful even after moving in when we faced some issues they had it sorted quickly. Overall very happy with their service and 100% recommend you to go with Kearns, Fred and Tunde.
Naqibullah · 18 December 2025
★★★★★ 5/5
GoogleI recently rented a flat with Kearns, and it was a great experience. Shannon was very helpful throughout the whole process and I couldn’t be more satisfied than I am. Thank you!
Francisco · 19 November 2023
Agent replied · 16 June 2024
Hi Francisco,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Shannon at Kearns Residential.
As a family-owned business, your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleWe sold our flat through Kearns, with the help of Nick and Emily. They were incredibly helpful and friendly, answering all the questions that we had, while also helping us to push the sale of our flat over the line. They were incredibly patient, despite the sale taking longer than we had hoped, through no fault of theirs. Whenever something needed doing, they were quick and speedy, sorting out any issues that arose. They were always contactable. We would definitely recommend using Kearns Residential to sale your property.
Jennifer · 19 November 2023
Agent replied · 16 June 2024
Hi Jennifer,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Nick and Emily at Kearns Residential.
As a family-owned business, your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleI have recently moved into a new place and Kearns Residential and its team have made this process incredibly easy and stress-free! Shannon, Millie and the rest of the team ensured to maintain great communication throughout the process whilst ensuring all queries were resolved in a timely manner. They have made themselves available to help whenever it was necessary and I have always felt I was in the loop throughout the process. Their professionalism and kindness did not go unnoticed and I could not recommend them highly enough, whether you're looking to rent a property, buy or sell.
Eytan · 19 November 2023
Agent replied · 16 June 2024
Hi Eytan,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Shannon, Millie and the rest of the team at Kearns Residential.
As a family-owned business, your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleI would like to give a special thanks to Nick Mordey and Jason McKenzie. Nick , who was our viewing estate agent was straight to the point from the very beginning. There was no sign of aggressive selling nor was he your typical sales negotiator who say everything is perfect with the house. He was straight to the point, very professional and most certainly knows what hes talking about. As for Jason , this Man met me and my wife after working hours on a freezing late evening and introduced us to our house once we completed with a warm welcome. He didnt even rush us to get home ,he simply took his time showing us all the fundamentals of our house. These guys have my up most respect and gratitude. I dont usually leave reviews on Google but these guys deserve it and desreve a promotion.PositiveResponsiveness, Quality, Professionalism, Value
Ahmed · 17 June 2022
★★★★★ 5/5
GoogleThanks to David, Nick & Emily for all their help in selling our property, from start to finish they have been outstanding! Nothing seemed to be a problem for them and they really did a great job in getting us a buyer in a short space of time AND at a higher price than what other agents had suggested we could get. The whole process seemed to go so smoothly. You've done a great job guys! Thanks so much!PositiveResponsiveness, Quality, Professionalism
Lina · 17 June 2022
★★★★★ 5/5
GoogleBest estate agent if you want clear communication and honesty.
I was given updates every step of the way and they worked so hard in order to get my sale over the line which was amazing as i was on a deadline to sell my property.
From the beginning I felt at ease, meeting with David and not being given any spiel. I felt instantly this was an EA I could trust to sell my property.
Nick and Emily were always so friendly and informative every time they called me and I always felt confident that I was in good hands with them. They were amazing.
If i find myself selling again i’ll definitely return to Kearns.
Gemma · 17 June 2022
★★★★★ 5/5
GoogleNick Mordey and the rest of the team was outstanding! Nick was well organized, easy to work with, incredibly responsive and always ensured that I was kept updated throughout the process. A job well done!
Cushi · 21 August 2023
Agent replied · 16 June 2024
Hi Cushi,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Nick and our team at Kearns Residential.
As a family-owned business, your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Thank you once again for choosing Kearns Residential and for sharing your positive experience.
★★★★★ 5/5
GoogleShannon was fantastic today during our viewings !
Knew exactly what she was talking about and made us feel really at ease during such a stressful time
Google · 18 January 2024
Agent replied · 16 June 2024
Hi,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Shannon at Kearns Residential.
As a family-owned, independent agent your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleWe chose Kearns to rent out our property after reading so many positive reviews and we were not wrong! Sarah, Emily and the entire team have been very friendly and professional throughout the entire process. All questions, no matter how small were answered promptly. The team went above and beyond to ensure the entire process went smoothly. I would highly recommend Kearns residential!
Nashiel · 25 July 2024
Agent replied · 24 August 2024
Hi Nashiel,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with the team at Kearns Residential.
As a family-owned, independent agent your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleThis estate agent is amazing. Staff are friendly, professional and always happy to assist. They come highly recommended. Michael is an awesome staff even though all other staff are great too. If you want to enjoy buying a house hassle free, look no further than Kearns Residential.PositiveResponsiveness, Quality, Professionalism, Value
MUSEY · 17 June 2021
Agent replied · 16 June 2024
It is lovely to hear that you had such a good experience with us, thank you for taking the time to let us know! All the best, Kearns Residential team.
★★★★★ 5/5
GoogleWe couldn't be more pleased with the exceptional service We received from (mainly -> NICK MORDEY) and the team at Kearns Residential Estate & Letting Agents in West Drayton during our home sale process. Selling and buying a home can often …
Krutika · 16 April 2025
Agent replied · 9 November 2024
Hi Krutika,
Thank you so much for taking the time to leave such a wonderful review! We're … More
★★★★★ 5/5
GoogleRe: 48 Falling Lane
Kian,
Friendly and always smiling. Very knowledgeable and great communication. He was patiently waiting as it was a mission to find the property. He gives a good insight about the said property.
Kind regards
Karina Nierva
Karina · 16 March 2026
★★★★★ 5/5
GoogleI recently moved into my new home and can not believe the top quality service i got from emily i felt reassured all the way and was updated all along the way through the process the viewing was very professional i would highly recommend kearns to anyone looking for a new home and quality service especially from emily from lettings worth every star
James · 17 May 2024
Agent replied · 16 June 2024
Hi James,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Emily at Kearns Residential.
As a family-owned business, your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleExceptional service from start to finish! Our experience with Nick at Kearns was nothing short of fantastic. From the moment we first spoke on the phone Nick demonstrated a deep knowledge of the market and a genuine commitment to helping us with our goals.
We highly recommend Kearns to anyone in search of a trustworthy and dedicated partner in their real estate journey.
Richard · 17 May 2024
Agent replied · 16 June 2024
Hi Richard,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Nick at Kearns Residential.
As a family-owned business, your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 1/5
FacebookThe worst estate agency I have ever heard of. They are incompetent, they do not care about lanlords's rights despite taking lots of money for maintaining the property. If you want to rent your house and want professional people and relaible maintenance service, PLEASE DO NOT USE THIS AGENCY
Mar · 14 December 2025
★★★★★ 5/5
GoogleNick was great and very helpful! Definitely recommend !
Kirstie · 17 August 2024
Agent replied · 24 August 2024
Hi Kirstie,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Nick at Kearns Residential.
As a family-owned, independent agent your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleKearns Residential recently helped me to sell my property and all I can say is that I received a 5 star service from Nick Mordey. He kept me informed throughout the process and was quick to respond to my queries. I felt thoroughly supported throughout and would highly recommend Nick to anyone thinking of selling or buying for that matter.
Jason · 17 June 2023
★★★★★ 5/5
GoogleNick and Zak were excellent throughout the entire process.
Emily · 25 July 2024
Agent replied · 24 August 2024
Hi Emily,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Nick and Zak at Kearns Residential.
As a family-owned, independent agent your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
★★★★★ 5/5
GoogleWe’ve been tenants with Kearns Residential for a few years and the experience has been great. The agency is professional, friendly, and always quick to respond when we needed support. Everything from communication to maintenance requests has been handled smoothly. Definitely one of the best rental experiences we’ve had.
SoRoUsH · 25 November 2025
★★★★★ 5/5
GoogleFirst class service . Thank you Shannon Cox and the team for the great work. 👍 God bless. …
Arnaldo · 19 December 2023
Agent replied · 16 June 2024
Hi Arnaldo,
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with Shannon and the rest of the team at Kearns Residential.
As a family-owned business, your recommendation means a lot to us. We're committed to delivering top-quality service to all our clients, and feedback like yours serves as a great motivator for us to keep up the good work.
If you ever need assistance with anything in the future, whether it's related to property or any other matter, please don't hesitate to reach out. We're here to help!
Again, thank you for choosing Kearns Residential and sharing your positive experience.
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