Trusted Agent profile · West Devon

Miller Town & Country West Devon reviews

★★★★★ Excellent

343 reviews across 3 platforms

2 Drake Road, Tavistock, PL19 0AU, West Devon, PL19 0AU

Miller Town & Country's office in West Devon, at 2 Drake Road, is rated 4.5 out of 5 across 343 reviews on three platforms, including 124 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

124

Reviews on Google

This office

Facebook logo

4.2 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

209

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Miller Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the West Devon office, from every platform, shown as written. First names only.

5/5

Trustpilot

I’ve been liasing with the ascot team…

I’ve been liasing with the ascot team whilst I navigated a purchase. Unfortunately I had two people let me down during the initial process. Emma the listing agent. has been exceptional in her support and fabulous communication throughout , and pleasingly it seems things are now back on track. The whole team are great … from jo who handles the compliance to anyone else who answers the phone . You really feel listened to and supported . Cannot recommend this company enough Thanks Emma and team ❤️

Nicola · 1 February 2025

4/5

Trustpilot

Andrew did a great job

Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome

Robert · 17 September 2026

5/5

Google

I personally purchased a property recently and Tavistock Miller Town & Country were great. Sally was so efficient in giving me an update on a weekly basis, communication and customer service was spot on, nothing was too much trouble and this made the whole experience less stressful. So if you are looking for a great estate I would fully recommend Tavistock Miller Town & Country Estate Agents without a shadow of doubt.

Onelife · 24 October 2023

Agent replied · 23 October 2024

Thank you for your kind words!!

5/5

Google

Ally and the team at Tavistock Miller Town and Country are really great - their expertise, communication and willingness to take ownership and resolve issues made all the difference. The whole team work together to provide a seamless service - when you call it doesn’t matter who you speak to they are fully aware of the current position and make you feel they are committed to a successful outcome for you.

Rachael · 24 October 2023

Agent replied · 23 October 2024

Thank you for your kind words!

5/5

Google

Thank you Ally for showing us the lovely house at Granville Road “Dartmoor Vista” It was beautifully presented. We both loved it straight away, but later realised that perhaps not for us. We do hope that a house for us will come along and that you can find it for us. Kind regards Bob & Carole

Bob · 25 July 2024

Agent replied · 23 October 2024

Thank you for your kind words Bob!

5/5

Trustpilot

Sarah went above and beyond to help…

Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.

Alison · 13 July 2026

5/5

Google

Ally was very welcoming and efficient. We met promptly at the agreed time and Ally was fully conversant with the property and answered all our questions. The property was immaculate and very well presented. This property was everything that we were expecting, from the information supplied, and is still in contention.

Christine · 23 September 2024

Agent replied · 23 October 2024

Thank you for your review Christine!

5/5

Trustpilot

Sevenoaks team

Andrew Harwood and his team at Sevenoaks,made the sale of my mother’s house as easy as possible. They showed great patience with our buyers solicitor and pushed to get the sale through, I had a good flow of information and the tenacity of Andrew and his team shone through, it would have been quite easy to lose the sale,but through their diligence we have now completed

Chris · 28 April 2025

4/5

Trustpilot

Took 3 attempts to get a call back but eventually worked out.....

Update - I was finally contacted by AndrewHarwood on Tuesday 12th. He was suitably apologetic and arranged to come to appraise our home personally on the 13th which he did in a very professional manner. On this basis, I have upgraded my review from 1 star to 4. Contacted Nicholas on chat service twice, 02nd and 05th Mar to arrange a visit by one of their valuers. No one called back in response to either contact. I was surprised and disappointed and so sent an e-mail to Andrew Harwood on 06th Mar, their Residential Director in Sevenoaks to make him aware and ask someone to call me as matter or urgency. No call back as of 09th Mar. Shocking. If that's how they deal with Sellers, what opportunities being missed with potential buyers??

MikeB7499 · 12 March 2026

5/5

Trustpilot

Newbury Office

Newbury Office - The team at the Newbury office connected with us from the outset. Andrew in particular, could not be faulted as our contact from start to finish. His communication was excellent, as was his honesty and transparency at every stage. We have subsequently recommended S&P to others and are very glad we found them to facilitate our move. Thanks to Andrew and the team for making what everyone knows is a stressful process, as stress-free as possible. We really appreciated everything about your approach. Thank you!

Customer · 9 August 2024

5/5

Google

Wow what a team Sally, matt, from the very start were helpful, caring and sympathetic throughout the process,Sally kept me well informed of the process and updates. I would highly recommend

Polly · 23 March 2025

Agent replied · 8 May 2025

Thank you for your review!!

5/5

Google

Robon’s Rest is a fabulous house and the gardens were a joy to walk around even in autumn. You can tell this house is truly loved, and looked after. It’s in fantastic condition. Sadly the location is not right for me!

Susan · 25 October 2024

Agent replied · 22 November 2024

Thank you for your review!

5/5

Trustpilot

Hamish and Amy made marketing and…

Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.

Carolyn · 11 February 2026

5/5

Trustpilot

We have bought and sold property in a…

We have bought and sold property in a number of different countries, but it's a while since we bought in London. Even though Sarah was acting for the vendor, she was extremely helpful to us throughout the entire process, making valuable introductions to local experts and contractors.

Johanna · 14 August 2025

5/5

Google

Ally was very friendly on arrival at the cottage we viewed and, helpful re ideas that might help improve the house we viewed. She was also insightful re local area generally and easy to ask any questions we may have had. Although that particular home was not for us, it was a pleasant viewing. Thanks 😊 …

Juliet · 24 October 2023

Agent replied · 23 October 2024

Thank you for the review!!

1/5

Trustpilot

Terrible, unprofessional and lacked any customer service

I thought carefully about writing this review as normally I wouldn't take the time to do such a thing. But I really thought that this S&P office in St Albans were very unprofessional and lacked any customer service. However, I must say there was a Secretary who I spoke to who was lovely. Just to give some context, I responded to an ad for a 2 bed property. I received no response therefore emailed the agent directly. Again, no response. So i emailed again. Finally after 4 days, the agent called. I am a nurse so they left a message asking me to contact them. I'm a nurse so was unable to call until that evening, so I text the agent asking to view. Again, no response. I text 3 times that day, no response. I called around 5.30 that evening and left a voicemail. The next day, I again received no response to which I text again stating i'd email, text, and called and no response so was there someone else I should speak with. At this point the agent called me back early that afternoon. We arrange to view the property on Monday. When I attended, the usual show around was done and I advised I'd be putting in an offer. I advised, I needed to move quickly, and would appreciate him letting me know asap. He said as soon as he got in his car he would email me the details. This was mid-afternoon. It was only later in the evening that I received the email asking three things - offer, job title, who'd be living there, and moving date. Which I completed immediately. To this day - I never received an acknowledgement of that email or a response. In fact, despite sending him again a couple of further emails asking him to response he did not. We led to me contacting the office, then a colleague 3 days later. She advised me that the landlord had accepted another offer, which was now going through referencing. She said that she would speak to the said graduate agent. Following this, you'd of thought you'd have received and apology from him BUT nothing.Whilst I appreciate people are busy, but given the current situation in the world, how difficult it is moving home customer service and kindness is key. If you cannot provide a good service to the number of people you invite in, invite less and instead do a good job.

Stacy · 9 February 2021

Agent replied · 24 December 2024

Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.

1/5

Trustpilot

Terrible, unprofessional and lacked any customer service

I thought carefully about writing this review as normally I wouldn't take the time to do such a thing. But I really thought that this S&P office in St Albans were very unprofessional and lacked any customer service. However, I must say there was a Secretary who I spoke to who was lovely. Just to give some context, I responded to an ad for a 2 bed property. I received no response therefore emailed the agent directly. Again, no response. So i emailed again. Finally after 4 days, the agent called. I am a nurse so they left a message asking me to contact them. I'm a nurse so was unable to call until that evening, so I text the agent asking to view. Again, no response. I text 3 times that day, no response. I called around 5.30 that evening and left a voicemail. The next day, I again received no response to which I text again stating i'd email, text, and called and no response so was there someone else I should speak with. At this point the agent called me back early that afternoon. We arrange to view the property on Monday. When I attended, the usual show around was done and I advised I'd be putting in an offer. I advised, I needed to move quickly, and would appreciate him letting me know asap. He said as soon as he got in his car he would email me the details. This was mid-afternoon. It was only later in the evening that I received the email asking three things - offer, job title, who'd be living there, and moving date. Which I completed immediately. To this day - I never received an acknowledgement of that email or a response. In fact, despite sending him again a couple of further emails asking him to response he did not. We led to me contacting the office, then a colleague 3 days later. She advised me that the landlord had accepted another offer, which was now going through referencing. She said that she would speak to the said graduate agent. Following this, you'd of thought you'd have received and apology from him BUT nothing.Whilst I appreciate people are busy, but given the current situation in the world, how difficult it is moving home customer service and kindness is key. If you cannot provide a good service to the number of people you invite in, invite less and instead do a good job.

Sthomo · 9 February 2021

Agent replied · 24 February 2025

Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.

5/5

Google

Sally and the team at Miller Tavistock provided an excellent service. They presented buyers quickly and efficiently with great communications throughout and looked after both ourselves as clients and prospective buyers with cheerful professionalism. Would thoroughly recommend.

Mark · 27 October 2024

Agent replied · 10 November 2024

Thank you Mark!!!

5/5

Trustpilot

Edward Church of the Canterbury office…

Edward Church of the Canterbury office having taken over from another Estate Agent managed a complicated probate estate sale. After a lack of interest in the sale as a whole he devised a 3 lot plan that has, with his patience and persistence delivered a result. His professional and courteous manner and common sense got us over the line.

Ant · 7 June 2026

5/5

Google

WOW - what an amazing team ! We have moved house more than a dozen times in the last 20 years and have had our fair share of Estate Agent experience and we have to say - that the guys at Miller Town & Country are by far the best we've ever worked with. From the very first viewings we undertook with Ally (and multiple properties) to the final handover of keys on completion day with Sally, the communication, information and professionalism was outstanding. Ally's patience and empathy was very welcome for us as for the first time ever - we could not find a property that suited our needs, but the team stuck with us and found us the ideal place and then helped us navigate through a sometimes tricky and lengthier than usual process. Sally's determination and drive to bring together a dysfunctional chain (and associated conveyancers) was ultimately what made it all happen. A huge thank you to Miller Town & Country - and we could not recommend them highly enough.

Rob · 7 December 2024

Agent replied · 9 December 2024

So glad we could help get you moved Rob! Thank you so much for the review!!

5/5

Trustpilot

David and his team at the Edinburgh…

David and his team at the Edinburgh branch were excellent from start to finish. Very professional and knowledgeable about the area which was very reassuring. Sale was executed without any fuss and would highly recommend them

Ainsley · 28 October 2025

5/5

Trustpilot

A Very Personable Execellent Agent

William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright

Rozzi · 1 March 2024

5/5

Google

Excellent viewing experience. Ally gave us time to explore and gave us in-depth, detailed information to help us decide. Ally went the extra mile when I had left my boots behind - thank you so much.

Christiane · 2 October 2024

Agent replied · 23 October 2024

Thank you for your review!

5/5

Google

Many thanks to Alison Shopland although I was unsuccessful with my bid Alison been great. Nothing was too much trouble she is very professional with excellent customer service and very knowledgeable. I couldn’t be happier with Miller Town & Country and the team. I very much look forward to seeing them again soon.

Darren · 24 October 2023

Agent replied · 23 October 2024

Thank you Darren!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Miller Town & Country's Google reviews

Questions about Miller Town & Country West Devon

How many reviews does Miller Town & Country West Devon have?

Miller Town & Country's West Devon office has 343 reviews across three platforms: 124 on Google, 10 on Facebook (across the whole business), 209 on Trustpilot (across the whole business).

What is Miller Town & Country West Devon's rating?

Miller Town & Country West Devon is rated 4.5 out of 5 across all 343 reviews, and 4.9 out of 5 on Google from 124 reviews.

Has Miller Town & Country won any awards?

Yes. In The Trusted Agent 2026 awards: Miller Town & Country, West Devon won Trusted Agent.

Where is Miller Town & Country's West Devon office?

Miller Town & Country West Devon, 2 Drake Road, Tavistock, PL19 0AU, West Devon, PL19 0AU.

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