Reeds Rains, West Derby reviews

★★★★★ 5/5

Google

Reeds Rains acted as our selling agents, giving us a well evidenced assessment of market conditions and a well judged estimate for our property. The house was sold within 7 days of going to market and we exceeded our price expectations. Michael was very professional throughout, no hard sell, no flannel, just straight forward advice and excellent communication. As we got close to completion a final hiccup saw Michael fully and personally engaged to see the sale across the line. Highly recommended

John · 18 January 2023

★★★★★ 5/5

Google

Excellent service provided by the West derby branch. Mike and Amber were brilliant. Nothing too much trouble, kept us in the loop with regular updates regarding the sale of our property aswell as the purchase of our new property as they were the agents of the property we were buying. If we called to query anything Mike or Amber would come straight back to us an answer. Would Highley recommend Reeds Rains if your thinking of selling, they ease some of the stress when selling a property and earn their fee unlike some agents.

Ashley · 18 January 2023

★★★★★ 5/5

Google

Good morning. Just to say, I was professionally dealt with from start to finish in letting my flat in west derby. Darren especially was very efficient and polite.and made the journey stress free. Well done Darren and thanks a million.

Vimal · 15 September 2025

★★★★★ 5/5

Google

Darren from Reeds Rains West Derby did a fab job during the whole process. I spoke to multiple agencies while looking for our next place to rent and I can easily say this was the best experience I had.

Arman · 15 September 2025

★★★★★ 5/5

Google

We were lucky enough to purchase our first home through Reeds Rains. Taylor has been unbelievably supportive throughout the process, from booking a viewing, right up until completion. She has kept in constant communication with me and has always been really responsive to calls or emails. If ever Taylor was out assisting with viewings or on annual leave then her colleagues were always quick to assist with queries, too. We would recommend Reeds Rains to family & friends 100%.PositiveResponsiveness, Quality, Professionalism

Hannah · 28 August 2022

★★★★★ 5/5

Google

Excellent service. Everyone was extremely helpful and patient. The process went by quite quickly as soon as our references came back. The booklet you get as well is very detailed and helpful for first time renters. The agency itself is well put together with help lines, guides, backup documents and a personalised service. Darren was a huge help throughout the entire process. Would definitely recommend and return again if we were ever looking to move again.

Lewishar · 18 January 2023

★★★★★ 5/5

Google

Tom and Darren were both excellent from day 1. It was my first property in Liverpool and I needed someone reliable from the beginning to rent my buy to let. Before approaching Reeds Rains, I was in contact with another agent whom I was let down. Both Tom and Darren, kept me in the loop and delivered their promise regarding my instructions. Keep up the good job and I shall speak to both again.

DJ · 18 January 2023

★★★★★ 1/5

Google

As I’ve been a client of Reed Rains for the past five years I have to be brutally honest and say the way I’m treated by reeds rains is diabolical. It’s apparent that all this time they’ve taken my money as I’ve trusted them to fully manage my properties and they do nothing. One of my visits to see my tenant no estate agent turned up they work when they want and this past week I was promised a member of the evaluation team would call me as I want to get my property on the market. I’ve been waiting to get the ball rolling for a month now 5 days straight they’ve not answered my calls ive emailed my account manager and no response, I advise anyone who is with reeds to start asking questions and anyone thinking putting hard earned cash in their hands be warned when important things needs to be done they might leave you hanging just like their doing me!

Nate · 15 April 2025

★★★★★ 5/5

Google

I used Reeds Rains in the past for a previous sale and the service was excellent. So used them again at at the West Derby branch and once again, an excellent service and communication by the whole team, especially Darren and Justin who I mostly dealt with.

Paul · 23 August 2024

★★★★★ 5/5

Google

Reeds Rains is the place to deal with, Darren and Catlin really help and the whole process was great. In comparison to another estate agents in West derby Reeds Rains is the clear leader. Brilliant and thanks

Peter · 15 July 2025

★★★★★ 5/5

Google

This is an excellent Estate Agent who work very hard on your behalf. We mainly dealt with Tom Ryan who communicated with us every step of the way; all requests were processed quickly and effiently - nothing was too much trouble. Tom's initial visit put my elderly mum at ease as she was moving house after 53 years of living in the same house. The marketing and photographs were superb. The house sold after the first viewing. Reeds Rains also recommended an excellent solicitor. The whole process from start to finish took 10 weeks! Thank you Tom and the teams at Reeds Rains.PositiveResponsiveness, Quality, Professionalism, Value

Hazel · 28 August 2021

★★★★★ 5/5

Google

I was seen by Darren patterson who dealt with everything quickly and was easy to deal with im so happy with my flat

Jacqueline · 15 November 2025

★★★★★ 5/5

Google

We recently bought a house from reeds rains West Derby it was a slightly more complicated procedure as this was a modern method of Auction, the process was extremely professionally handled by Elliot Murphy from Reeds Rains West Derby Liverpool. We’ve bought many houses and I can honestly say Elliot was the best estate agent we’ve ever had, he went over and above to help and assist with the purchase, we’d not purchased through the modern auction before he clarified and handled this for us, we needed quite a few viewings which he happily organised at times we wanted, we had no printer and Elliot happily helped with this, I would strongly recommend using this estate agent, Elliot thank you so much you’re a star!

Karen · 18 January 2021

★★★★★ 5/5

Google

Darren Patterson good human relations love how he relates good worker

Esther · 15 January 2026

★★★★★ 5/5

Facebook

We recently bought a house from reeds rains West Derby it was a slightly more complicated procedure as this was a modern method of Auction, the process was extremely professionally handled by Elliot Murphy from Reeds Rains West Derby Liverpool. We’ve bought many houses and I can honestly say Elliot was the best estate agent we’ve ever had, he went over and above to help and assist with the purchase, we’d not purchased through the modern auction before he clarified and handled this for us, we needed quite a few viewings which he happily organised at times we wanted, we had no printer and Elliot happily helped with this, I would strongly recommend using this estate agent, Elliot thank you so much you’re a star!

Karen · 5 February 2020

★★★★★ 5/5

Google

Thanks to Taylor and the team for making our selling experience a pleasurable one. The initial photos were of excellent quality, we were advised in good time of viewings, given feedback and kept informed at all times.PositiveResponsiveness, Quality, Professionalism, Value

Denise · 28 August 2021

★★★★★ 5/5

Google

This Office is absolutely brilliant! It was a long drawn out process with a lot of waiting for paperwork from our side, and in all of it, the folks at Reeds Rains still managed to laugh and smile with me! I dealt with Cordelia, Tom and Lewis, and they all made this gruesome process a lot easier to deal with! I have already sung their praises to my family and friends and would definitely recommend this office for any of your property matters. They went above and beyond the service I expected from an Estate Agent! Thank you all for your hard work and Thank you for getting us our Dream Home!

Kasia · 28 December 2018

★★★★★ 5/5

Google

Tom at west derby branch is very efficient and professional.He sourced referenced and placed tennants in my property extremely quickly.I can fully recommend Toms service and will seek his help for my future property lettings.

Neil · 23 August 2024

★★★★★ 5/5

Google

Myself and my Fiancée have recently been dealing with Reeds Rains West Derby regarding our mortgage. The outcome is quite unbelievable to be honest. We viewed a property at the beginning of November. Our broker Ashley was ridiculously fast in terms of gathering information and getting it all sorted. As busy as she is she always found time to push for anything that was required to get the deal done. 7 weeks after viewing the property, we received our keys. Any personal issues we had was dealt with instantly and we felt confident that we would get our dream home, even in times it didn’t look likely. Received a number of calls from Cordelia, who again was very eager and very supportive during the process. If we were unsure of anything or needed any info she would provide it. Brilliant. All the staff at Reeds Rains made this process an enjoyable one for us. You hear people saying “its stress, you’ll want to split up going through it”. Couldn’t have been further away from the truth. It was a calm, speedy, process and we felt that all the staff were willing the sale on as they knew how much it meant to us! The lads in the office, Lewis & Tom we’re always polite on the phones and always got our messages through to the neccessary member of staff. A special mention for the new member of the team, Thomas! I believe our sale was the first one he’d seen completed from start to finish. He was always helpful, very polite and made you feel he was genuinely interested in how the process was going. He booked us our viewing and he handed us our keys! Boss that! Anyway, I’d reccomend this company and this team of people, they we’re brilliant. In a nutshell, the staff are boss, the process was unbelievably fast, the fees are competetive and they offer extras such as insurance and reccomend solicitors, which made the process that bit easier, faster and professional. Thanks to all the staff, made the process for our new home a dream!

Jay · 19 January 2018

★★★★★ 5/5

Google

This Office is absolutely brilliant! It was a long drawn out process with a lot of waiting for paperwork from our side, and in all of it, the folks at Reeds Rains still managed to laugh and smile with me! I dealt with Cordelia, Tom and Lewis, and they all made this gruesome process a lot easier to deal with! I have already sung their praises to my family and friends and would definitely recommend this office for any of your property matters. They went above and beyond the service I expected from an Estate Agent! Thank you all for your hard work and Thank you for getting us our Dream Home!

Kasia · 19 January 2018

★★★★★ 5/5

Google

Recently used Reeds Rains in West Derby to sell my house, I would highly recommend as the service provided was outstanding. Mike and Amber were the ones dealing with my property they were both very attentive and Mike was literally always on the other end of the phone when I rang for an update. Would definitely use again.

James · 18 January 2023

★★★★★ 5/5

Google

Service was outstanding from start to finish, Darren did viewing and gave clear guidance throughout the process couldn't be happier

Ann · 15 August 2025

★★★★★ 5/5

Google

The services of Reed rains is very good, good communication and always keep updates for me

Hannah · 15 September 2025

★★★★★ 5/5

Google

A big thank you to Mr Professional aka Jack Owen from Reed Rains L12 5HS. Great service and excellent local knowledge. Jack is the go to guy for a valuation of your property in Liverpool.

Numerical · 29 April 2024