Trusted Agent profile Β· West Derby

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Belvoir Liverpool (West Derby) reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

131 reviews across 1 platform

54 Mill Lane, West Derby, L12 7JB

Part of Belvoir, see every office.

Belvoir's office in West Derby, at 54 Mill Lane, is rated 4.6 out of 5 across 131 reviews on 1 platform, including 131 Google reviews rated 4.6.

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4.6 / 5

131

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the West Derby office, from every platform, shown as written. First names only.

1/5

Google

Left 4 Telephone messages but no one got back to me.

John Β· 24 March 2021

Agent replied Β· 11 February 2025

Thank you for bringing this to our attention. I have checked all of our systems and cant find your details in order to contact you to speak about this matter further, or determine if this is for the correct office. Please feel free to call our office on 0151 256 0880 or email westderby@belvoir.co.uk Thanks Jennifer Folan Office Manager

4/5

Google

I could not fault these guys. I was constantly kept up to date by Lauren and nothing was too much trouble. This helped so much , living in Kent and selling a house in Liverpool. Thank you so much would highly recommend you.

Paula Β· 24 March 2021

5/5

Google

I have used the services of Belvoir over many years and have never had an reason to consider using any other agents. They always keep me fully updated regarding any issues with tenants and the level of professionalism is excellent. I would have no hesitation in recommending them to other landlords.

Terry Β· 3 January 2016

5/5

Google

We ha e been with Belvoir for a good number of years. The whole team are friendly and very helpful. If there is a problem it gets fixed promptly as well as they make sure that the premises are maintained at all time looking aftet both the clients and tenants.

Delma Β· 2 January 2017

5/5

Google

I am a tenant & have had a few issues today. Within 2 hrs I had spoken with 2 members of staff, an electrician & had a heating engineer at the property. A fantastic service especially in these challenging times!

Paul Β· 1 January 2021

5/5

Google

Best Estate Agent,and clean houses 🏘 πŸ‘Œ …

Johannes Β· 6 March 2024

5/5

Google

Excellent service & very professional staff. We felt very supported throughout the process & communication was excellent. Lauren in particular was a pleasure to deal with & kept us updated on a regular basis.PositiveResponsiveness, Professionalism, Value

Clare Β· 24 March 2021

5/5

Google

Π•xtremely polite, friendly and understanding, thank you for your patience!

Evgeni Β· 2 January 2019

Agent replied Β· 31 December 2024

Evgeni Malinov, we are glad we could help!

5/5

Google

very helpful and friendly making my move very smooth

Stevie Β· 2 January 2019

Agent replied Β· 31 December 2024

Stevie Richards, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Belvoir Liverpool (West Derby).

5/5

Google

Friendly and professional staff. Dealt with everything in a timely manner.

Jordan Β· 2 January 2017

Agent replied Β· 31 December 2024

Hi Jordan, thank you for taking the time out to write our office a review. Thanks Belvoir Liverpool

5/5

Google

I rent my property out and deal with Lauren mostly. I have no complaints at all. Very quick to reply and easy to work with. I would recommend.PositiveResponsiveness

ESCA Β· 24 March 2022

5/5

Google

The agents were very quick to process our application and were very helpful when we encountered a few admin issues - all in all, we were ready to move in within two weeks, which was great for us :)

Lucy Β· 2 January 2018

5/5

Google

Absolutely made up with the new house thanks cheryle for all of your help I have settled in very well and I am made up thanks for everything would highly recommend belvoirPositiveProfessionalism

Ian Β· 1 January 2021

5/5

Google

I have just rented my first new home through Belvoir and the service provided was fantastic. Stacey helped us out from start to finish and I could not fault the customer service. 100% recommend.

Sophie Β· 2 January 2020

5/5

Google

Never had any problems with Belvoir over many years of renting with them, highly recommend!

Alex Β· 27 February 2023

5/5

Google

As a current tenant with Belvoir I can highly recommend them. They are pro-active if we have had any issues and they are always friendly when speaking to them on the phone or by email.

Alan Β· 2 January 2017

5/5

Google

Very nice and helpful staff. We've had an excellent experience with Belvoir.

Stanislavs Β· 7 March 2023

5/5

Google

Excellent letting agents they made the process so easy for me and my partner when we moved into one of their properties and we can't thank heather enough for all her help

Nicola Β· 2 January 2017

5/5

Google

Very professional approach to the customer. It was a great pleasure to cooperate with such an aligned and friendly team of estate agents. Now we fully enjoy our new lovely apartment.

Patrycja Β· 2 January 2018

3/5

Google

Could be better. The website doesn't feel as easy to use as others.

Raven Β· 18 September 2022

1/5

Google

Got a problem as a landlord. They expect you to sort it when that is what you pay them for.

Charlie Β· 18 September 2021

5/5

Google

Excellent agents all staff are very helpfull and polite. Very good log system of tenant/agent communication and any repairs we've needed have been dealt with very fast. iHighly would recommend

Rob Β· 2 January 2018

4/5

Google

Very helpful and friendly staff, who always deliver

Paul Β· 7 March 2023

5/5

Google

Jan at belvoir is very friendly and she helps you with every aspect of the sale and purchase, she keeps you informed every step of the way

Jennifer Β· 9 January 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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